SUMMARY:

• Over sixteen years of experience in development and testing (manual and automated) of client - server, web based, middleware and ERP applications and Portals.
• Experience working as a test lead / validation analyst / QA analyst handling complex and multiple projects concurrently and participating in full Software Development Life Cycle (SDLC) in Pharmaceutical, retail and telecommunication Industries.
• Good working knowledge of FDA 21 CFR Part 11, with experience in performing Electronic Record/Electronic Signature assessment.
• Extensive experience in White Box and Black Box testing methodologies.
• Developed test plans and test cases for Ariba, Siebel, SAP R/3, Portals, BW and SEM Planning.
• Developed automated test scripts using Quick Test Professional, LoadRunner, WinRunnerAnd CATT.
• Extensive experience with HP ALM (Application Life Cycle Management) / QC (Quality Center), PVCS tracker, Remedy, Pegasys and Clear Quest for defect tracking.
• Extensive experience with Quality Center and Documentum as repositories of test scripts.
• Testing experience includes string testing, business function testing, integration testing, system testing, regression testing, interface testing, UAT (user acceptance testing), stress testing, ETL Testing and volume testing and experience in all phases of the software development life cycle (SDLC).
• Excellent communication and interpersonal skills.

TECHNICAL SKILLS:

Operating System: MS-DOS, UNIX, Windows NT 4.0, Windows 95/98, Windows 2000, Windows XP, Windows 7

Database and tools: Oracle 7.x, Microsoft Access, Toad

Packages: MS Office, Visio Professional, MS Project.

ERP: SAP R/3, Oracle Financials

Browser: IE, Netscape navigator and Netscape Communicator

Languages: ABAP/4, C, C++, SQL, PL/SQL

Defect Tracking tools: Pegasys, Remedy, PVCS tracker and Quality Center

Middleware: Vitria, WebMethods

Automated testing tools: QuickTestProfessional, WinRunner, LoadRunner,HPQC ALM/ Quality Center, CATT

Web Technologies: Java, HTML, XML, Javascript, VB script and ASP

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Test Lead (Onsite) / Senior Business Analyst /Validation Analyst

Responsibilities:

• Facilitated and Participated in the requirements gathering sessions with the business users.
• Provided analysis and recommendations for Change Requests, enhancements and bug-fixes.
• Involved in logging and reporting on production issues and resolutions.
• Supported development team in the further identification of the cause of the defect and assisted with recreating problem scenarios when necessary.
• Involved in creating and maintaining the following validation documentation:
• Computer System Change Requests
• Business Process and Functional Requirements document
• System Test Plan / Test Strategy documents
• Test Scripts
• System Test Summary Report / Test Results
• Defect Summary Reports
• User Acceptance Test Plan
• User Acceptance Test Scripts
• Requirements Traceability Matrix and
• Final CSCR (Release to Production Statement)
• Actively Involved in testing which includes the following: test case development, test case execution, the capture of appropriate objective evidence of test results, andthe handling of system failures.
• Ensuring compliance during and after the System Testing.
• Documenting all data according to validation guidelines.
• Create and provide support to others in collaborative efforts to create deliverables. to ensure test activities are performed according to the developed test strategy and test plan
• Review Pre/Post Executed Test Scripts in Quality Center
• Provide guidance to the test team in test script development, test execution, test analysis, defect tracking.

Environment: Mercury, XML, Adobe Acrobat 7.0.X Professional, Oracle, HP ALM QC 11.52/ HP Quality Center 10.00, Remedy, Windows XP, Share Point, Epicstar

Business Analyst / Senior QA Consultant

Responsibilities:

• Analyzed current business processes and processes with multiple interfaces
• Involved in writing detailed business requirements.
• Run the ETL jobs and load the data from different source systems into the target database
• Write SQLs to verify and validate the data that is coming from different source systems into destination databases
• Perform Backend Testing to ensure the authentic storage\ retrieval of the data to-from the database
• Conduct Regression and System tests to verify the existing functionalities.
• Involved in the development and execution of test scripts to ensure the developed system(s) meet the technical and functional specifications
• Documented test results.
• Responsible for gathering, compiling and synthesizing information with regard to system testing.

Environment: CMCB, Web Methods, SAP, Windows 2000/NT and MS-Office, Documentum, SQL Server, Oracle, Quality Center 11.0, Informatica 8.6\9.6

Test Lead (Onsite) / Senior QA Consultant

Responsibilities:

• Involved in planning and designing the System tests based on the design specification document, Business Process and Functional Requirements document and process flow diagrams.
• Involved in creating persistent data which is used as test data for the test scenarios.
• Involved in test script development, test execution, test analysis, defect tracking, and Close co-ordination with onsite and offshore resources.
• Coordinated and facilitated meetings between test team and applicable development team members to identify and resolve defects identified by the test team.
• Supported development staff in the further identification of the cause of the fault and assisted with recreating problem scenarios when necessary.
• Involved in monitoring and reporting on project progress, issues and resolutions.
• Guiding testers in developing system test scripts.
• Involved in reviewing the system test scripts.
• Involved in addressing and documenting the issues found in system testing.
• Created, Updated and maintained Traceability Matrix document to ensure that all system requirements, features and functionalities are fully covered by test scenarios and scripts.
• Involved in identifying and escalating hot-spots/issues.
• Involved in preparing Standards and Procedures to be followed while creating the System scripts for application.
• Utilized CQ Web for Defect management. Created, prioritized, and tracked defects. Generated Defect status reports and reported the defects.
• Created Test Summary Report.

Environment: Mercury, XML, Adobe Acrobat, Oracle, Clear Quest, Windows 2000/NT, Documentum

Test Lead (Onsite) / Senior QA Consultant

Responsibilities:

• Participated in requirement gathering meetings and scoped out functions to be included in performance testing.
• Involved in defining application and support requirements by interacting with infrastructure and development teams.
• Designed and developed test plans and test cases.
• Prepared QTP Standards and procedures to be followed while automating.
• Analyzed and recommended the test cases to be automated.
• Impeccable documentation of the test, test data, test cases in Test Director covering all the loop holes, reducing the chance of assumption while automation.
• Maintained various Object repositories, Object identification Procedures in order to utilize common repositories with similar tests.
• Defined defect life cycle in coordination with development team.
• Reviewed existing load test results and developed baseline response times.
• Worked on defining workload mix for applications which are in production based on production data and for new applications based on market trends and expected usage.
• Created load runner test scenarios.
• Involved in setting up of test data in large volumes.
• Involved in development and execution of test scripts, results analysis and reporting.
• Coordinated test approval and go/no go decisions. Generated status reports and tracked test progress.

Environment: Ariba Buyer, Oracle, Test Director, Load Runner, Test Center, Quick Test Professional, Citrix, Windows 2000/NT and MS-Office.

Senior QA Consultant

Responsibilities:

• Involved in creating test plans, test scripts and scenarios.
• Involved in executing scenarios manually and using automated tools.
• Created WEB HTTP/HTML vuser scripts for Ariba, SAPGUI vuser scripts, SAP-WEB vuser scripts and Citrix vuser scripts for SAP for performance testing.
• Created Web vuser scripts for Ariba which involved correlating dynamic values and name tags in forms manually.
• Involved in creating scenarios and running scenarios using load controller and test center for performance testing.
• Developed manual and automated SAP regression test scripts using Quick test Professional.
• Developed manual and automated Ariba regression test scripts using Quick Test Professional.
• Developed automated scripts for interface testing.
• Identified requirements for transactional data creation, Developed scripts for creating transactional test data and developed test data for critical transactions like F110 for payment run.
• Developed data files required for performance testing and integration testing.
• Developed manual and automated test scripts for testing SAP Portals.
• Used TestDirector /Quality center as a repository of both manual and automated test scripts and defect tracking tool.
• Executed integration test scripts from TestDirector.
• Performed User Acceptance Testing along with business users.
• Developed test scripts using SAP’s CATT tool for creating transactional data.
• Developed Abap/4 programs. Responsible for preparing the technical specifications, developing the code (Reports for security, deleting LIV invoices from workflow, deleting invalid SAP users, Maintenance table creation and a report to insert data into user master records) and unit test documents for the objects handled.

Environment: SAP 4.7C, Ariba Buyer, Oracle, TestDirector / Quality Center, LoadRunner, Test Center, Quick Test Professional, Citrix, Windows 2000/NT and MS-Office.

Validation and QA Consultant

Responsibilities:

• Developed test scripts to test the functionality of enhancements, interfaces, reports and forms.
• Involved in documentation to comply with 21 CFR and client’s SOPs’
• Developed standards and templates to meet the SOP’s.
• Developed test plans, test cases and procedures for system, integration and regression testing.
• Involved in both manual and automated testing. Developed both manual and automated test scripts for interface testing, regression testing and performance testing.
• Used TestDirector as a repository of test cases and scripts.
• Involved in developing User Requirement Specifications, Functional Requirement Specifications, Operational Qualification Test Protocols, Performance Qualification Test Protocols for Sales and Distribution and Material Management processes.
• Involved in developing and reviewing Custom Functional Specifications for Enhancements, Interfaces, Forms, Reports and Data Conversions.
• Performed retrospective validation for modules implemented in the previous phase.
• Involved in preparing traceability matrix.
• Involved in peer reviewing the validation documents for Sales and Distribution and Material Management and Plant Maintenance processes, identifying the issues and resolving the issues.
• Involved in preparing the requirements for data set up for Operational qualification test protocols.
• Participated in Dry run execution of OQTP.
• Participated in OQ execution.
• Logged the deviations and resolved the issues.
• Reviewed Standard Operating Procedures.
• Participated in team meetings and trainings in FDA regulations, good documentation practices as per Company’s Corporate Standard Operating Procedures.

Environment: SAP 4.6C, Oracle, TestDirector, loadrunner, Windows NT and MS-Office.

QA Consultant

Responsibilities:

• Worked on different modules and systems on multi-tiered applications and systems like Order Manager, Kaleidoscope, Trouble Manager, WFO and TRS.
• Integrated on Demand Network (ION) is a telecommunication product that provides the mechanism to manage the back-office workflow required fulfilling the customer and networking orders across the entire sprint product portfolio.
• Information broker is to provide access to shared information maintained in integrated information stores. Kaleidoscope is to provide a mechanism to track and archive state transition statistics on each order processed through Order Manager (OM).
• Trouble Manager is to provide the mechanism to manage the back office workflow for trouble tickets reporting. Trouble manager will manage the trouble tickets for the WFO system. A WFO trouble ticket is an internally initiated request from a customer to repair/replace Sprint services, products and/or network components and associated collateral equipment.
• WFO is an application that facilitates scheduling, assignment and dispatch of work to field technicians over a wireless network. TRS is an application that has all information related to problems reported by customers and from the network.
• Involved in testing the billing system from end to end, i.e., activating the customer to billing.
• Involved in preparing test plans, creating test cases for several modules and interfaces of the system.
• Developed shell scripts.
• Developed test scripts from TRS/DS documents.
• Involved in string testing, system testing, interface testing, regression testing, product testing and user acceptance testing.
• Used the tool Toad (Quest software) for querying the database to ensure that required data has been inserted/updated/deleted in the database.
• Developed process flow diagrams for Vitria models using Visio Professional.
• Used TestDirector as a repository of test plans, cases and scripts
• Developed, executed and maintained test scripts for multiple projects like Info broker, Kaleidoscope
• Worked closely with development team members in identifying, analyzing and resolving critical issues.
• Involved in scheduling tasks for multiple projects and worked in multiple projects concurrently.
• Worked very closely with Production support team for smooth migration to the production environment.

Environment: Visual Basic, Java, CORBA, XML, HTML, Vitria, Ensemble, Oracle, Toad, Visio Professional, Pegasys, TestDirector, UNIX, Windows NT and MS-Office.

Eastman Chemicals, Analog Devices

Responsibilities:

• ABAP/4 Programmer
• Assisting the development manager in Defining Standards & Procedures.
• Involved in technical study of the requirement given by functional consultants.
• Involved in creating the estimates of developments
• Involved in the development of programs in SD, MM and FI/CO.
• Prepared unit test documents
• Involved in reviewing functional specifications, technical specifications and code.
• Provided technical assistance to team members during the development phase.
• Developed test cases and performed the performance tuning.
• Involved in the maintenance and trouble shooting of various ABAP programs.
• Involved in planning testing efforts, developing and coordinating creation and execution of test cases and scripts.
• Involved in documenting test results.
• Involved in reviewing and evaluating deliverables to ensure they conform to quality standards.
• Involved in functional testing of sap scripts, reports, function modules and transactions.