SUMMARY:

• Senior Business Analyst with ten (10) years of experience in project management and business analysis with proficiency in full Software Development Life Cycle (SDLC) methodologies (conceptual design through documentation, implementation, user training, quality review, and enhancement)
• Experienced in managing requirements from project inception through release.
• Conducted stakeholder Joint Application Design (JAD) sessions and facilitated meetings with project teams
• Translated business user concepts and ideas into comprehensive business requirements and design documents
• Experienced in creating Business Requirement Documents, User Requirement Specification, and Functional Requirement Specifications
• Experienced in creating Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams and Activity diagrams
• Expertise is building and tracking Requirements Traceability Matrix and Testing Traceability
• Prepared documents to conduct user acceptance testing
• Created Product Backlog, Sprint Backlog and managed User stories.
• Led daily stand - up meetings
• Skilled in performing gap analysis and impact analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements

TECHNICAL SKILLS:

Software Development methodologies: Waterfall, Agile, RUP (Rational Unified Process)

Prototyping Tools: MS Visio, Lucid chart, Balsamic

Defect tracking and reporting Tools: JIRA, Smart bear ALM, Quality Center

Databases: Microsoft Access 2010, Oracle, MS SQL Server 2008, DB2, Mainframes

Languages: C, Java, XML, VB Script 6.0, HTML, SQL queries

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Sr. Business Analyst

Responsibilities:

• Gathered feedback from the sales teams/brokers pertaining to new additional features, enhancements and general maintenance of group market portals
• Organized meetings periodically with various stakeholders and built a roadmap for potential new features
• Acted as a liaison between the stakeholders and software development teams to ensure there was not any discrepancy in understanding the requirements
• Documented the business rules pertaining to life change events and ensured the functionality was built as per the rules
• Analyzed the requirements and came up with proposed solutions considering the existing system behavior and limitations. Coordinated with offshore and on shore development and testing teams for deliverables
• Conducted and facilitated product feature demos to the clients and internal stakeholders
• Developed and maintained work plans, resource plans and BA status reports

Environment: Java, SQL, DataStage 9.5

Confidential, Lakewood, CO

Sr. Business Analyst

Responsibilities:

• Gathered requirements pertaining to new additional features, enhancements and general maintenance of three major portals (Individual/SHOP/Agent) from the business team
• Conducted Gap Analysis and subsequent impact analysis with respect to new features proposed by the business
• Authored functional design documents and activity diagrams for the business requirements
• Documented the business rules pertaining to life change events and ensured the functionality was built as per the rules
• Participated and coordinated defect triage calls involving both the business and the internal development and testing teams
• Participated in the daily scrum meetings and ensured that the team was in sync with the deliverable deadlines for each sprint
• Acted as a liaison between the stakeholders and software development teams to ensure there was not any discrepancy in understanding the requirements
• Authored functional specification documents, based on the requirements gathered.

Environment: Java, SQL, DB2

Confidential, Lansing, MI

Business Analyst

Responsibilities:

• Facilitated Joint Application Development (JAD) sessions involving the management and development teams to gather, define and document the high-level business requirements
• Interviewed client employees to gather information, understand the users need, define requirements and develop specifications
• Organized meetings periodically with the various stakeholders during different phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them
• Developed a Requirements Traceability Matrix (RTM), which enabled the entire team effort to align to the BRD
• Performed Gap Analysis by conducting several sessions with users and technical team
• Worked with the testing teams in developing a massive testing traceability matrix, which encompasses all the platforms that were being tested and their respective outcomes
• Actively involved in system, functional, integration and User acceptance (UAT) testing
• Participated in weekly technical and status meetings and interacted with the clients for business clarifications

Environment: .NET, SQL, DB2

Confidential, Missouri city, MO

Business Analyst

Responsibilities:

• Facilitated Joint Application Development (JAD) sessions involving the management and development teams to gather, define and document high-level business requirements
• Acted as a liaison between the stakeholders and software development team to gather requirements
• Analyzed and documented the system specifications, business requirements and detail design of the software for full understanding of the business
• Conducted GAP analysis to analyze the variance between the system capabilities and business requirements.
• Organized meetings periodically with various stakeholders during different phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them
• Created navigation flows to help in understanding the UI flow with ease
• Involved in all of the Web and mainframe testing phases throughout the project
• Actively involved in system, functional, integration and User Acceptance (UAT) testing
• Participated in weekly technical and status meetings and interacted with clients for business clarifications

Environment: .NET, SQL, DB2

Confidential, Denver, CO

Business Analyst

Responsibilities:

• This project was developed to enhance the billing systems configuration changes for enterprise releases and production support issues and provide detailed analysis of the existing system software.

Environment: C#, SQL, .NET, DB2