SUMMARY:

• Expertise in Project Planning, Project Design, Gathering requirements, creating functional specifications, and data flow diagrams. Identified processes for developing and documenting detailed business requirements.
• Experience with designing prototypes and RAD (Rapid Application Development) using Visual Basic.
• Analyzing and driving requirement management sessions, prioritizing the requirements.
• Expertise with concentration on Use Case modeling using UML, Business Process Modeling, Swim - Lane diagrams, Data Modeling, Change Management, Software Development methodologies and Systems Testing of client server and web-based systems.
• Experienced with conducting Requirement Analysis, Test Plan and Test Case generation.
• Highly skilled to translate business requirements or functional requirements into functional specifications.
• Ability to identify and document critical requirements through analysis.
• Firm understanding of the Software Development Life Cycle (SDLC).
• Design and review of various documents including the Software Requirement Specifications (SRS), including USE Cases, Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Extensive knowledge on e-procurement methodology, which brings the workplace up to date with the latest marketing and selling methods and also manage supply chain efficiently.
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.
• Extensive experience with Business-to-consumer (B2C) sales of tangible goods/online services and Business-to-business (B2B) scenarios, such as e-procurement.
• Worked on XML tools with various documents for further processing and worked on XML API's.
• Experienced in manual and automated testing for both front-end and backend. Extensively used automated test tools of Mercury like Quality Center, Quick Test Pro, Win Runner, Test Director.
• Expert in Root Cause Analysis, Feasibility studies and Risk assessment and in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis and Cost benefit analysis.
• Designed and implemented workflow modules using MS SharePoint 2010. Used SharePoint extensively as a Documents center, Decision meeting workspace and records center for the day to day update.
• Strong expertise in documenting existing process, analyzing business requirements, working with requirements traceability matrix and re-engineering business processes.
• Experience with QA Methodology to ensure the Quality Assurance Control.
• Used MS Project in updating timelines and project scheduling. Analyzed project progress and send weekly progress report to the Project management
• Highly motivated team player with ability to lead, manage and work in all environments to meet targets. Handled the client related issues.
• Enormous experience with supervising a team of testers and developers and providing them with proper documentation to complete the work accordingly.

TECHNICAL SKILLS:

TESTING TOOLS: QTP, Load Runner, Win Runner, Rational Tools, Quality Center

TEST REPORTING TOOLS: Mercury Quality Center, Test Director, Rational Clear Quest

OPERATING SYSTEMS: Windows 95/98/XP/2000/2003, UNIX/LINUX, DOS

LANGUAGES: SQL, TSL, VB.Net

DBMS: Oracle, MS Access, MS SQL

MS OFFICE SOFTWARE: MS OFFICE Suite (Word, excel, PowerPoint, Visio, Project)

METHODOLOGIES: RUP, UML, Agile, Waterfall

TOOLS: AND SOFTWARE: Photoshop, Soft script

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr. Business Analyst

Responsibilities:

• Making a detailed documentation of existing system through AS IS analysis.
• Worked with the account managers, managements, and report requestors to gather requirements, get report requests.
• Developed initial evaluation matrix to evaluate the vendors.
• Arranged meetings with and presentations by the vendors.
• Evaluated the evaluation matrix to finalize the vendors.
• Anchoring and driving the requirement management sessions with prioritizing the requirements
• Reduce cycle time, identify and eliminate waste associated with business processes
• Maintained repository of accurate data that can be accessed by multiple departments
• Designed report templates based on the requests by project manager.
• Designed Functional Specification Documents for the reports.
• Worked with e-marketing team for online advertising and marketing of various products of the company.
• Designed the process flow diagrams for flow of information and report creation process.
• Conducted Rapid Application Development sessions for the report users, requestors, and the developers.
• Prepared Need Analysis Documents of the requirements gathered through JAD sessions.
• Utilized technical flow charts, Network Diagrams and Gantt Charts to effectively map and manage critical paths and bottlenecks in conjunction with Project Tracking Reports and Project Data Sheets for Senior Management.
• Configured the business rules in an XML script.
• Analyze B2C and B2B web properties and create new business plan, business requirements, and staffing requirements
• Created sequential swim lane diagrams to effectively communicate the business needs to development team.
• Involved with the technical team in understanding the XML file format required for Split loss process and Billing process.
• Meetings with business and marketing team for requirements gathering in definition stage.
• Wrote test cases in Test Director and in Quality Center, derived from the Design documents and generated a Traceability Matrix for testing purposes.
• Involved in user training, testing and management of Project SharePoint site.
• Designed wireframes using Photoshop to give functional shape to requirements.
• Designed Prototypes to get the requirements validated.
• Developed RAD (Rapid Application Development) using VB.Net programming language to get final consensus before development.
• Gathered requirements for both B2B and B2C parts of the project.
• Created and analyzed Software Requirements Specification using the RUP Process methodology. Provided full project life cycle flowcharting and analysis.
• Responsible for creating UML modeling plan, Use Cases, process flows, screen flows and business requirements documentation to model system development specifications, using Visio and Rational Requisite-Pro.
• Provided regular verbal and written status reports to IT management and business community; published meeting minutes and maintained project plans.
• Reviewed with the software developers through the development phase of the SDLC and provided support to the testing team through the test phase of SDLC.
• Performed UAT testing and System testing to ensure the quality of the system.

Environment:: SAP, Rational Suite (RUP, UML with Rational Rose, XML, Rational Requisite pro, SharePoint, Quality Center, Clear Quest, Clear Case), MS-Visio. MS Office Suite

Sr. Business Analyst

Responsibilities:

• Performed Requirements Gathering and Analysis, interviewed the SME (Subject Matter Experts), and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Assisted in the creation of requirement definition to define and prioritize the critical functionality required by the users (What-if analysis, Need analysis).
• Assisted in Risk-Management analysis.
• Worked on space management with stores system, inventory management, distribution system and warehouse system.
• Participated and played an analytical role from a process perspective to develop Requirements and Testing Methodology according to the Capability Maturity Model, used UML/RUP to develop requirements and architect a solution.
• Provided recommendation for use of ATG Commerce for B2B and B2C business.
• Created the Business Requirements document (BRD) ensuring all the key scenarios are tested. Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in Definition Stage.
• Documented XML file processing use case as well as identified XML file level processing errors.
• Worked on defect tracking and bug reporting using Quality Center.
• Used Microsoft Project to plan projects timelines and resources.
• Conduct and lead walkthroughs and JAD sessions with business process owners, SME and software developers.
• Performed extensive Business Process Modeling using Swim-Lane diagrams, Sequence diagrams, Workflow diagrams and Activity diagrams using MS Visio.
• Developed, distributed and maintained content in SharePoint site regarding procurement and budgeting
• Identified Use cases from the requirements and wrote UCS (Use Case Specification).
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.
• Worked with the development team in the creation of required XML and XSD files
• Documented test processes and results for an independent audit and internal audit procedures
• Conducted data-driven testing to verify reports generated from the project based on knowledge of valuation techniques and securities
• Analyzed the functional requirements, wrote test cases for each and every object
• Worked with end users to design business requirements of a Business CRM System and manage B2B processes of distribution across the region.
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams (DFD).
• Verified the correlation between the UML diagrams and developed detail diagrams
• Developed business requirement specification documents as well as high-level project plan.
• Conduct research, manage market feedback and perform analysis measuring impact related to policy changes with coordinating with customer support team.
• Prepared the Functional specifications, and manually tested the interfaces and functionalities.
• Involved in drawing process flow diagrams and work flow diagrams in all phases of the SDLC.
• Documented workflows and results of business analysis and obtaining sign off from client on specifications.
• Participated in weekly meetings and discussed modification request with management team Environment

Environment:: Rational Suite RUP, UML with Rational Rose, Rational Requisite pro, XML, SharePoint, Quality center, Clear Quest, Clear Case, MS-Visio,

Business Analyst

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
• Worked with end users to design business requirements of a Business CRM System and manage B2B processes of distribution across the region.
• Analyzed the system for the effectiveness of the E- commerce operations
• Responsible for all web development, E-commerce and optimization and web strategy and corporate website and self-service intranet site.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational Requisite Pro.
• Responsible for identifying, documenting and testing the data mapping feeds from several reference data systems, to risk applications
• Provided recommendation for use of ATG Commerce for B2B and B2C business.
• Develop, maintain and publish project plan & scheduled project deliverables using Niku/Clarity resource database as well as MS Project.
• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in definition stage.
• Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio and Rational Rose.
• Created Use cases, activity report, logical components and deployment views to extract business process flows and workflows involved in the project. Carried out defect tracking using Clear Quest
• Responsible for applying object oriented analysis and design (OOAD) principles to create domain models using UML
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams (DFD).
• Generated XML documents using the XML Output Stage.
• Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Worked with developers and designers of BPM System to make sure development understands business process and detailed technical requirements.
• Designed and developed workflow templates and lifecycles for process involving creating content to publishing product information on web.
• Worked in broad range of technologies, including business process tools such as Microsoft Project, Primavera, Promodel, MS Excel, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development.
• Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.
• Created wireframes Mockup and storyboards
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application and managed them using Rational Requisite Pro.
• Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
• Used Test Director which is a Mercury tool to help manage defects and issues log during the testing phase.
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team
• Planning and creating test scenarios to ensure that the system modification will meet the specified business requirements.
• Created the SQL scripts for demonstrating the prototypes and for verifying the result sets
• Implemented Web Services (SOAP, UDDI and WSDL) to integrate different applications.
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Worked as a User/Customer advocate and negotiated with user as well as the technical team and management staff to resolve any outstanding requirement conflict during the whole SDLC process.

Environment: Rational Suite (Rose, Requisite Pro), Windows XP/2000, SQL, XML, HTTP, MS-Project, MS-Office Suite, Sharepoint, MS Visio, Win Runner, Load Runner, JavaScript, Test Director (Mercury Interactive), Java, Oracle

Business Analyst

Responsibilities:

• Acted as a liaison between underwriters who have a business problem and developers to create automated solutions.
• Involved in all phases of the Iterative approach of the SDLC from Inception to Transition.
• Performed the business requirements gathering by questioners, Interview business area experts, surveys and JAD sessions.
• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage
• Working in Documents Management System to track and store images of paper documents.
• Propose process improvements to documentation and technical writing procedures.
• Gathered, documented, and communicated business requirements into systems design documentation using Business-Modeling concepts.
• Conducting Review Requirements meetings to identify missing or incomplete requirements and to identify potential test cases.
• Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
• Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
• Contributed to the System Requirement Specification (SRS) Document and derived software models using UML for the System Design Specification (SDS) Document
• Involved in designing business use case scenarios, use case realizations diagrams, and workflow charts for documenting the requirements.
• Monthly and quarterly management meetings with travel liaison for consistent communication.
• Database of individual traveler personal profiles for efficiency and accuracy with each reservation
• Planned, coordinated and scheduled meetings, feasibility studies and surveys as required in order to collect detailed business requirements and specifications which can be used by the development teams.
• Interacted with representatives in supplying information, reporting defects, and obtaining information for specifications and implementation of the requirements.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the Entity relationships between the data elements to analyze and document business data requirements.
• Maintained a requirements traceability matrix in order to keep the clients and all the teams up-to-date with the current progress of the project.
• Involved in User Acceptance Testing (UAT) and Test Execution.

Environment:: Windows 2000 Advanced Server, UNIX / Oracle Platform, SQL, SQL Server, MS Visio, RUP, Rational Rose 2002, Rational Clear Quest, Rational ClearCase, Rational requisite pro, rational test manager, Rational Robot

Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Conducted extensive requirement analysis using Rational requisite pro
• Thoroughly studied the requirements for the process re-engineering
• Worked on broad range of technologies, including business process tools such as Microsoft Project, Primavera, Promodel, MS Excel, MS Access, MS Visio, technical assessment tools, MicroStrategy Data Warehouse Data Modeling and Design
• Analyzed Business Requirement Documentation and Functional Specification Documentation using UML methodologies.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Created Source to target data mapping documents identifying key data elements and prepared Data Flow Diagrams
• Responsible for creating Report Design Documents (RRD) and Test Plans for unit testing.
• Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Designed flexible project foundation enabling rapid implementation of e-commerce website capabilities
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams.
• Developed the ETL Informatica Mappings for importing data from ODS into subsequent data marts.
• Core responsibility involved complete manually testing of the User Acceptance Test (UAT)
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access.
• Tracked the defects in legacy reports as per account managers and end users. Compared the results and tracked the differences in excel
• Worked with Cognos and micro strategy reporting systems to extract the data for analysis using filters based on the analysis.
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Designed the universes by creating the Business Objects data model.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules.

Environment: Microsoft Word, Excel, Outlook, MS Visio, Casewise modeller, Borland CaliberRM, Unix, Documentum, Windows NT/XP, Oracle, SQL, SQL Server, Cognos, Sybase, VBScript, C#. DOORS, Java, C++, NET, ASP.NET, Business Objects