SUMMARY:

• Results orientated Business Analyst with 10+ years of diverse experience in developing business processes and system solutions within the Educational, healthcare and Banking industry.
• Strong experience in working in SDLC for various methodologies included Waterfall, RUP, Agile, Scrum, etc.
• Actively used Joint Application Development (JAD) and Rapid Application Development (RAD) sessions for requirements gathering.
• Strong experience in preparing Business Requirements Document (BRD), RRD and Functional Specifications.
• Analysis for making system compliant with HIPAA, involved in making Medicare patient profiles being compliant with the HIPAA regulations.
• Super user of orgizantional SharePoint site, organized and maintained SharePoint space for sharing deliverables and important project information with different teams.
• Experience in using business modeling tools such as Rational Rose and MS Visio to generate flow diagrams and UML diagrams .
• Excellent communication skills (verbal and written).
• Expertise in performing GAP Analysis and Impact Analysis in several projects.
• Experience with SQL Server reporting, strong experience with developing Use Cases, Test Cases and Requirement Traceability Matrix (RTM).
• Excellent knowledge of software testing tools such as HP Quality Center.
• Experience and deep knowledge of EDI transitions
• Hands on Experience in HIPAA complaint,ICD - 9-CM codes to ICD-10-CM codes in Medicaid, Medicare, Procedural and Diagnostic codes and Claims processes.
• Expertise in broad range of technologies, including business process tools such as MS Word, MS Excel, MS Access, MS PowerPoint, MS Visio and Rational Suite.
• Strong experiences in training cross-functional team like end users.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of test case.
• Experience in Mobile, IPAD, desktop testing of Application
• Highly organized individual with the ability to manage multiple projects and meet deadlines.
• Experience in meeting with Business Users and Stake Holders to gather requirements.

TECHNICAL SKILLS:

Business Modeling Tools: Agile, Scrum, Waterfall, MS Visio 2010, MS Office Suite

Testing Tools: HP Quality Center

User Interface Tools: Balsamiq, Snag It Editor, Paint

Change Management Tools: Rational Clear Quest, Test Director

Version Control Systems: Rational Clear Case

Project Management: MS Office, MS Project, SharePoint

Operating systems: Microsoft, SharePoint 2007 Windows/XP/Vista/Win 7, Mac OS X10.6.8

Platforms: Rational Rose, Rational Requisite Pro

PROFESSIONAL EXPERIENCE:

Confidential, Albany NY

Business Systems Analyst

Responsibilities:

• Analyzed requirements to help providers with access to PSYCKES to be able to access a portfolio of quality indicator reports at the state, region, county, agency, site, program, and client level data
• Reviewed performance and identified individuals who could benefit from clinical review
• Extensively tested Quality reports in PSYCKES that are updated monthly, and clinical information that were updated weekly.
• Tested PSYCKES application for uses of administrative data from the NYS Medicaid claims database to generate quality indicators and summarize treatment histories.
• Reviewed business requirements with SME’S for the development of MyPSYCKES Consumer facing application.
• Conducted extensive testing to ensure protected information, including data associated with Human Immunodeficiency Virus (HIV) status, family planning, and substance abuse, are not displayed in PSYCKES without client consent.
• Studied and planed modern business solutions.
• Met with stakeholders, users and business managers to capture business requirements and business problems.
• Gathered Requirements to develop a consent module that allows providers to obtain consent from consumers for access to their Medicaid data, including information with special protections.
• Scrum driven Agile methodology was followed for rapid project quarterly releases.
• Tested the usage of application on Apple Iphone, Ipad and Kiosk desktop versions.
• Delivered detailed process map and use case framework to explain business requirements
• Prioritized and Managed Requirements.
• Gathered requirements to facilitate the Child application of mental health with PSYCKES.
• Interacted with IT Team to explain proposed solution and plan for development and implementation.
• Conducted Functional testing and supporting User Acceptance Testing(UAT) and
• Assist Project Manager in defining project scope, estimate effort and costing.
• Extensively used HP quality center for requirements, test case and defect tracking

Confidential, Albany NY

Business Analyst

Responsibilities:

• Initiated meeting with stakeholders and users to capture business requirements.
• Provided Business Solutions and advice on Information System Strategy.
• Studied and planed modern business solutions.
• .Provided detailed process flow and process maps
• Prioritized and Managed Requirements.
• Provided screenshots to replicate sample application mock ups.
• Met with project team daily during scrum process to update and monitor requirements gathering and process initiatives.
• Reviewed Data and Service Model produced by technical team to ensure coverage of requirements and accuracy of solution from business perspective.
• Agile project framework was followed for Financial Management-Designated Allocation and Event Management Project
• Waterfall methodology was undertaken for Secuirty Systems project Across Applications
• Interacted with IT Team to explain proposed solution and plan for development and implementation.
• Conducted Functional testing and supporting User Acceptance Testing(UAT) and
• Assist Project Manager in defining project scope, estimate effort and costing.
• Created detailed screenshots for Security Management Application
• Gathered Requirements for event management and obtained official sign off from business users.
• Created sample mock ups for Financial Management Application and created BRD for the same

Business Systems Analyst

Responsibilities:

• Improved the high quality of the AMS experience; particularly as it relates to Student Information System and other essential systems
• Provided professional support and troubleshoot technology issues for students, faculty, and Staff when they arise is important, as well as the ability to creatively analyze customer needs and design improved solutions for the future.
• Clear understanding of Business Process Analysis and Systems Integration concepts, while having hands-on experience designing and implementing Data Analysis/Reporting solutions.
• Followed scrum process driven Agile methodology to facilitate the new functionalities of AMS.
• Independently research collect, compile and analyze data from a variety of sources, to identify and reconcile anomalies; to work with multiple data sources to reconcile records and processes across various database systems; and to recognize actual from potential data problems and consequences and take appropriate actions.
• Safeguard quality assurance in all processes employed
• Defined and performed the Test strategies for the verification and validation of the application and helped ensuring that it meets all defined business requirements and associated functionality.
• Monitored all phases of the Testing process, Test Schedules and their Execution, and Communicated Project Information for the Admissions Management System.
• Played major role in implementing Test Scores, WBI Date & Time, email and phone blast options, changing test codes according to AMS .
• Managed the Student Database and associated software.
• Carried out Risk Assessment, GAP analysis and Impact Analysis
• Involved in one-to-one interview sessions and JAD sessions with stakeholders, SME’s and business owners to discuss the scope of the conversion.
• Conducted Impact Analysis and Risk Assessment Identified the impact on the existing services of Business Units, local impact of the transition on the organization and forthcoming challenges and issues related to the transition.
• Involved in creating Reports and Documents like Requirements Documents, and Management Plan, Issue/Alternatives documents, Project Summary and Plans with formats like PDF, HTML, Excel and Word.
• Used Rational Rose/MS Office Suite for creating use cases, workflows and sequence diagrams according to UML methodology thus defining the Data Process Models.
• Played a key role in project planning activities, User Acceptance Testing (UAT), and implementation of the system enhancements and conversions.

Business Analyst

Responsibilities:

• Scheduled and conducted meetings with client/user work group (SME’s) members to identify requirements, Documented them in SR Specification documents and Identified Priorities accordingly.
• Modeled and documented the end-user's AS-IS business processes and existing Applications / Systems and TO-BE business processes after new applications integration with existing applications/systems, And analyzed the gaps for training purposes.
• Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams. Hence developed and documented conceptual design of Application in System Specification Document.
• Used Agile software methodology throughout project.
• Developed Robustness Diagram to explain the Actors, input / output Parameters, with Interface Classes, Entity Classes, and Control Classes (Processing Logic).
• Managed and tracked change control process of requirements and design changes. Documented the changes, Risks, issues and their impact on the system design and delivery.
• Helped Interaction Design Team in standardizing web applications by preparing GUI and Navigation standards and Application Behavior.
• Assisted with the establishing of standards / guidelines for business process modeling and requirements specifications and other artifacts.
• Reviewed Artifacts created by different teams and provided feedback and comments to receive approval and Signoff from different team leads.
• Involved in Gap, Feasibility and Risk analysis of Vendor / Third Party Tools.
• Coordinated Projects with off shore development teams.
• Presented Weekly / Monthly Project status reports describing the project status to date and the impact of issues and change requests on the project plan.

Business Analyst

Responsibilities:

• Reviewed GAP Analysis to enumerate major differences between 4010 and 5010 transactions format.
• Assisted in getting sign off on Gateway architecture prototype from concerned department directors and SMEs.
• Involved in up-gradation of 4010 transaction to 5010 by conducting Impact Analysis and Risk Assessment and worked on the mitigation plan to avoid the risks.
• Authored the Business Requirement document to elaborate the in-scoped high level requirements with more level of decomposition
• Performed extensive analysis for making system compliant with HIPAA, involved in making Medicare patient profiles being compliant with the HIPAA regulations.
• Facilitated several work sessions with Business owners (owning individual requirements), SME’s, and Information Systems Supervisors to gather the requirements
• Represented the project in final walkthrough session and concluded with sign-offs on the Business Requirement Document
• Facilitated several JAD session to develop a common understanding among Implementation owners owning requirements in different operational areas
• Prepared RTM that incorporates individual business requirement to it’s corresponding technical requirement followed by the test cases
• Coordinating with IT to in corporate the technical details in the Technical Requirement Document that would advocate the development and implementation process
• Responsible for coordinating Joint Application Development (JAD) sessions with business users, technical team, DBAs, testing team to analyze and validate the requirements, application lifecycle, gather and define the key performance indicators, document and present the requirements specifications.
• Involved in EDI UAT Testing by creating test cases in Quality Center
• Project execution was based on Agile driven methodology.
• Worked towards resolving various defects and updating status reports for weekly business and technical meetings.
• Leveraged Quality Center to log and co-ordinate defects.

Business Analyst

Responsibilities:

• Developed business requirement updates while working with different user groups to define priorities concerning project development.
• Documented business requirements, and communicated these requirements to the development team for the design and implementation of business solutions.
• Conducted brainstorming and JAD sessions with stakeholders and end-users for requirement analysis and documented the same.
• Core activities involved creating/updating Work Breakdown Structure (WBS), preparing deliverable tasks in the project plan
• Used UML during requirements gathering and created Use Case Models and Use Case Diagrams for the purpose of stakeholders in the project to help them understand the workflow of the system associated with the requirements.
• Analyzed, coordinated, documented and managed project requirements, project processes and procedures and its changes throughout the software development lifecycle.
• Performed Requirements Analysis and traceability using Test Director and MS Word.
• Involved in writing test plans, defining test cases, test scenarios and data sets; developed and maintained test scripts, analyzed bugs and interacted with development team in fixing the errors.
• Worked with Subject Matter Experts (SME), project team members (business and technical), to define technology application for the business and system requirements. Also worked with the QA Team Lead to develop QA standards and ensured compliance with all regulatory requirements.
• Agile driven project execution helped small term project releases.
• Developed several MS Excel spreadsheets and applications to automate manual calculations and optimize reporting structure.
• Also assisted in development of staging database and inquiry screens to support EDI transactions.
• Created and segregated SQL views and stored procedures for obtaining meaningful set of data.
• Extensively used MS Project 2003 for status reporting and planning throughout the project lifecycle

Quality Analyst

Responsibilities:

• Analyzed Business requirements and System specifications. Drafted test strategies, test plans and cases for the installation, GUI, functional, Security, Recovery, performance and integration testing for multiple software releases using Test Director.
• Water methodology helped get signoff on requirements and design documents before implementation
• Reviewed UML Diagrams required in understanding database schemas and flow of data within the entire Business Process.
• Involved and worked with the front-office and back office users to perform user acceptance
• Prepared exhaustive negative and positive test cases, which involved providing extensive pre-conditions and test data using Rational.
• Formulated Test Plan and Test cases for Unit and end-to-end testing within the application module and with third party modules.
• Define and continue to evolve QA strategy, performance benchmarks, reliability tests and automation technologies resulting in scalable, reliable quality product releases.
• Development of standard documentation package (Requirements, Specification, Design, Operations, and Quality Testing Plans).
• Developed Quality Assurance Plans in Test Director and life cycle test documents and conducted Quality Reviews on project artifacts. Also, evaluated practices.
• Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
• Met with client groups to determine user requirements and goals. Configured and developed QA process, standards, and procedures.
• Installed and configured Mercury Interactive tools for automated functionality and performance testing using Load Runner.
• Actively involved in walkthroughs and meetings with development team to discuss related issues.