SUMMARY:

• Experienced Business Analyst with 10 years of industry experience in the domain of Finance, Food, Retail, Banking and Finance.
• Excellent analytical and problem solving skills in designing, developing, and implementing innovative business processes and providing system solutions using new approaches, technology and training.
• Exceptional leadership skills and competencies including issue management, conflict resolution, business and process analysis, team building and staff management with synergistic effort.
• Highly proficient in project management, testing, documentation, modeling, and system implementation skills and strategic vision to find simple solutions to complex problems.
• Multi - tasking skills and ability to balance multiple priorities and keep up with the project scope changes.
• Exceptional leadership skills and competencies including issue management, conflict resolution, business and finance analysis, staff management with synergistic effort.
• Business Systems Analyst professional with over 9 years of extensive experience in Requirements gathering, Analysis and Communication, Business process analysis, Documenting various project artifacts and Testing/Maintenance operations.
• Proficient in leading Requirements Gathering process via different elicitation techniques such as client interviewing, requirements workshops, Interface Analysis, Prototyping, Survey/Questionnaire, Focus groups, job shadowing, document analysis.
• Experience conducting Joint Application Development (JAD) sessions for deriving functional/non-functional requirements.
• Extensive experience in Business Process Modeling using Visual modeling tools.
• Extensive experience in UML Modeling like Activity Diagrams, Sequence Diagrams, Use case Diagrams, Process work Flow Diagrams, Interaction overview Diagrams, Timing Diagrams and Class Diagrams.
• Expertise in creating project artifacts such as Business Requirements Document (BRD), Use Case Documentation, Requirements Traceability Matrix (RTM), Business Rules Spreadsheet (BRS), Functional Requirements Document (FRD), Data Mapping Document, Systems Requirements Specification (SRS) and GUI Mockup Screens.
• Extensive experience in understanding the business process functionality and to translate them to System Requirement Specifications.
• Professional experience of all phases and methodologies of System Development Life Cycle (SDLC) including Waterfall, Agile/Scrum, RUP.
• Extensive implementation Knowledge of Data Warehousing, OLAP operations like rollup, drill down, slicing/dicing, pivoting using BI tools.
• Involvement in Data/dimensional Modeling, Data Extraction/ Transformation/ Loading (ETL) and Business Intelligence Reporting using Tableau.
• Coordinated with architects in various architectural designs like conceptual design and logical design.
• Extensively interacted with the designers, developers to ensure functional implementation of business requirements and QA Team in executing Test Plans & Test Case scenarios.
• Excellent communication, problem-solving, critical thinking, conflict resolution, facilitation, and documentation skills.
• Proven track record in producing high quality work under tight deadlines and in multi-tasking to meet business goals.

TECHNICAL SKILLS:

Methodologies: Scrum, Waterfall, Agile

Business Modeling Tools: Rational Rose, MS Visio, MS Office Studio, Open Source Serena

Project Management: MS Project, Microsoft Office Suite and SharePoint, Requisite Pro

Requirement Management Tools: Rational Suite (requisite Pro, Clear case, Clear Quest, Rose), Caliber RM, Optional Test 5.1, Rally HP Quality Center

Programming Languages: HTML, XML, SQL, C++, UML 2.0Databases: Microsoft SQL Server 2000, Microsoft SQL Server 2005, Microsoft SQL Server 2008, Oracle 10g

Operating System: Windows 98/2000, Windows 7, Windows 8, Windows XP, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Little Rock, Arkansas

Lead Business Analyst

• Business process analyst and member of new products division/inventory.
• Develop and present case profiles to communicate user requirements to product managers, finance managers and CEO of the company for non-selling products.
• Analyzed business cases to understand the need of customers and document it for future needs.
• Conduct work meetings with different product managers to keep the pricing of products according to customer needs so that the margins for the company don’t fall and product is fast sellable.
• Financial analysis for the new products to be launched and viability of profits and selling.
• Creating workflow scenarios, design new business process flows, respond to client requests and documentation of business process for efficient tracking of customer needs.
• Keeping track of all the extra expenses for the different departments and design process flows to bring them down working efficiently.
• Upgrading the business process of Customer support system, keeping track of customer enquiries for registries and making them conform keeping the margins of the product as specified by the company.
• Complete management of home department Finance and Inventory by store.
• Creating various type of financial reports for the management and CEO.
• Collecting data of expenses and cost of organizing shows and negotiating with the third party to keep expenses low for the company and getting better and bigger space.
• Tracking the cost of new products to be launched and providing data back to Finance director that the cost of product is viable or not.
• Enhancement of Collecting data for new employees for hiring skilled resources and making questionnaire according to the different hiring posts and department’s needs.

Software/Hardware: RUP/Scrum, Windows XP, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project, Visio, UML, SharePoint 2013, SQL Server Services, Informatica, Mockup Screens.

Confidential, RI

Sr.Business Analyst

• Acted as a liaison between management and DW development team.
• Extensively interacted with data analysts during the ETL operations in identifying the source files/databases from OLTP systems and implementing the transformation logic for achieving data uniformity in operational data store(ODS)
• Involved in data staging design & development, application specification/development.
• Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right joins to update the database and retrieve data for data analysis and validation.
• Coordinated with the DW architects and developers to identify appropriate dimensional modeling (identifying dimensions/facts/referential integrity), measures (additive/semi-additive/non additive), and sizing (in terms of number of columns, records per dimension and fact table).
• Facilitated JAD sessions with focus groups, requirements workshop, Interface analysis, Prototyping and formal meetings to effectively understand the analytical reports needed by the internal clients.
• Used Mockup screens to convey the look and feel of the GUI screens for the end users to developers.
• Business Requirements Documents (BRD), System requirements specifications (SRS).
• Successfully identified the functional/non-functional requirements of the data warehouse for generating BI reports and communicated the same to architects and developers.
• Involved in identifying and suggesting the different dimensions (slowly changing dimensions/rapidly changing dimensions) required for generating the reports.
• Established OLAP cubes to facilitate the multi-dimensional view of the data to generate slicing/dicing, roll-up/drill-down reports
• Involved in identifying the ADHOC scenarios.
• Extensively interacted with BI application developers for generating and testing the dashboards.
• Documented Test Plans, Test Scripts, Log Defects, and Requirements and uploaded to HP Quality Center for future follow up and bug fixing purposes.
• Coordinated the execution of Unit Testing, System Integration Testing (SIT), Performance & Service level testing and User Acceptance Testing (UAT).
• Contributed to project plans as requested by Project manager.
• Coordinated with Project manager, established project priorities by tracking the schedule performance index (SPI), identifying project milestones, Time bound deliverables using Gantt chart, Project plan.
• Successfully established Key performance indicators (KPI) for the ERP application performance measurement in a specific functional area of the organization.

Software/Hardware: RUP/Scrum, Windows 98/XP/7/Vista/8, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project, Visio, UML, SharePoint 2013, SQL Server Services, Tableau, Cognos, Informatica, Mockup Screens.

Confidential, St. Louis, MO

Business Systems Analyst

• Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business continuity of the organization.
• Gathered business requirements using appropriate elicitation techniques like user observation, brainstorming, client interviewing and document analysis. Conducted JAD Sessions with various stakeholders and project team.
• Established Requirements Traceability Matrix (RTM) using Rational Requisite Pro to trace the completeness of requirements
• Developed high-level and low-level documents like Business requirements documents (BRD), Functional requirements documents (FRD) and System requirements specification (SRS).
• Conducted Business workflow analysis, process analysis, SWOT analysis, cost-benefit analysis and Gap analysis to know the condition of the current system in use.
• Used Unified Modeling Language (UML) to prepare Use Cases diagrams, process flow diagrams, sequence diagrams from the gathered requirements and created diagrams using MS Visio.
• Followed Agile/ scrum methodology.
• As a scrum master coordinated with the Product owner in prioritizing the user stories in the product backlog, facilitated the daily scrum meeting, sprint plan & review meetings at the beginning and end of each sprint cycle.
• Generated Burn down chart and tracked the status of the each sprint cycle for that release.
• Coordinated with Project Manager to create WBS, manage schedules, deadlines, resources and the project tasks using MS Project.
• Involved in Project Management activities like defining / managing project scope, schedule management,
• Creating project plans, tracking and communicating project status, deliverables, and milestones using Gantt chart.
• Contributed towards defining Level Of Effort (LOE) and critical path analysis(CPA) using PERT Chart.
• Maintained Data Requirement Artifact to identify the characteristic of data type that is entered into the GUI interface
• Coordinated with architects to create test plan& Test cases for system testing.
• Developed the training schedules, user manuals and trained the business/end users.

Software/Hardware: Waterfall/Agile/scrum, Windows (98/XP/7/Vista/8), MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project 2010, Visio, UML, SharePoint 2010, SQL, HTML, XML, Mockup Screen, HPALM, HPQC,SQL server services.

Confidential, Columbus, OH

Business System Analyst

• Gained insight about the structure, Business model, and current process workflow of the organization from existing artifacts.
• Performed requirements gathering using both formal and informal sessions through interviews, NetMeeting, questionnaire, video conferencing, JAD sessions and conference calls.
• Analyzed , defined , documented and communicated business requirements to technical architects, developers by interacting with the end customers to meet business partner’s needs.
• Participated in various meetings/discussions, with Product Manager, SME, Lead Business Analyst, and Project Manager, to discuss and consolidate the business requirements.
• Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business continuity of the organization.
• Implemented Unified Modeling Language(UML) to prepare Use Cases diagrams, process flow diagrams, sequence diagrams from the gathered requirements and created diagrams using MS Visio.
• Facilitated creation of “as-is” and “to-be” business Process Flow using Rational rose/MS Visio.
• Created business requirement document (BRD), Systems requirement document(SRD).
• Successfully documented functional/ non-functional requirements.
• Created use cases , user stories , product documentation , user manuals and developed mockup screens to communicate GUI design with web app developers
• As a scrum master coordinated with the Product owner in prioritizing the user stories in the product backlog.
• Tracked the performance and progress of each sprint cycle with burn down chart identified burn down velocity
• Facilitated the daily scrum meeting, sprint plan & retrospective meetings at the beginning and end of each sprint cycle.
• Lead the daily scrum meetings and identified the impediments faced by team members and updated competed tasks on a day to day basis.
• Communicated the feedback by other stakeholders from scrum framework meetings to the scrum team.
• Coordinated with Project Manager to create Work break down structure (WBS), manage schedules, deadlines, resources and the project tasks using MS Project.
• Participated in solution design sessions with the leads, designers and developers.
• Involved in defining project specifications and implementation plan .
• Involved in user acceptance and functional testing .
• Responsible for identifying issues and recommending changes in the application.
• Created consolidated status reports for the client and demonstrated the changes made.

Software/Hardware: Waterfall/Agile/scrum, Windows 98/XP/7/Vista/8, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project, Visio, UML, SharePoint 2010, Mockup Screens, HPQC, Rational Requisitepro, SQL/ SQL Server Services.

Confidential

Business Analyst, Accountant

• Design and development of E-Business application, managing costs and report variances in program implementation.
• Conducting analysis and testing of interfaces involving financial applications ERP applications for production process including reconciliation of general ledger.
• Created reports using databases to facilitate process through conversion of data to and from general ledger system.
• Interpreting financial information management to make informed business decision.
• Prepare Interpreting summary reports and forecasts of company business activity and financial position regarding income, expenses.
• Prepared budgets and reports required by regulatory agencies and advice management on desirable operational adjustments due to tax code revisions.
• Conducted Joint application development sessions with subject matters expert, stake holders,development team.
• Conducting financial analysis of products to be launched in the viable market.