SUMMARY:

• Analytical, enthusiastic and innovative Business Analyst with 7+ years of diverse experience in all phases of Software Development Life Cycle (SDLC) chiefly in requirements, analysis/ design, Agile methodology, testing and deploying business processes and system solutions.
• Extensive experience in Conducting Requirement Gathering, Interviews, Writing Detail business and functional requirements, Scope agreements, Business Process descriptions and training end users, working on documents, organizing and writing meetings. Minutes, communicating effectively with upper management, developers and QA engineers, experience in creating use case diagrams, writing use cases and test cases.
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity diagrams.
• Sound in Suggesting system automation solutions to business problems or opportunities; providing automated solutions that are cost effective and that meet user requirements.
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming and JAD and JAR sessions.
• Having Strong written and verbal communication skills; technical writing skills; Stakeholder engagement skills: negotiation, active listening
• Have expertise in diverse domains like Banking, Retail, E Commerce, healthcare, hospitality, Insurance and Airlines.
• Comprehensive knowledge of Waterfall, Agile, Scrum Management and Six Sigma methodologies.
• Sound in building strong partnership with business stakeholders, development partners, vendors and other cross-functional team.
• Strong experience in conducting UAT & quality assurance.
• Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills. Excellent track record for meeting deadlines and submitting deliverables on time.
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration and Scheduling, Change Management.
• Have exposure in educating internal customers on business systems and procedures and working with other analysts and QA team to set priorities and schedules.
• Experience in preparing design proposals to reflect cost, time and solution alternatives to satisfy existing and future functional capabilities or needs.
• Extensive experience in production support, leading troubleshooting of issues, questions & research
• Experience in setting up expectations with users and recognize when issues/events may affect delivery.
• Experience in implementing SharePoint Sites, Web Parts, and Web Part Pages, Content types, Document Libraries and Lists, preparing templates and sample products.
• Extensive Experience in Participating in solution prototyping, development, quality assurance, and execution.
• Ability to anticipate user needs before they arise and present solutions to project management that encompasses issues at hand.

TECHNICAL SKILLS:

Methodologies: SDLC, Waterfall, Iterative, Agile (Scrum) & RUP (Rational Unified Process)

Operating Systems: Windows 95/98/NT/2000/03/XP/2010, MAC OS, LINUX, UNIX Solaris

Databases & Languages: Oracle, SQL Server, SAS, MS Access, My SQL, UML (Unified Modeling Language), GUI (Graphical User Interface)

Business Modeling Tools: Rational Requisite Pro, JIRA, HP ALM, Share Point, Rational Rose, Quick Test Pro (QTP) 6.5/8.0, Quality Center, Test Manager, MS Suite (Visio, Excel, Access, PowerPoint, Project & Word)

Process Improvement: Lean and Six Sigma, Business Process Mapping (BPM)

Documentation & Reporting Tools: Crystal Reports, Ad Hoc, MS (word & excel), documentation along with requirements gathering and analysis.

PROFESSIONAL EXPERIENCE:

Business Analyst /UAT Tester

Confidential,Boston,MA

• Worked with Business Users, Customers and Subject Matter Experts (SMEs) to understand the existing system and the current business process and methods to identify deficiencies and areas for improvement and enhancement.
• Accountable for creating, maintaining and ensuring User stories to have coverage on business values, story points and acceptance criteria.
• Proficiently helped development teams to break down large user stories for execution.
• Advised product owners, scrum masters and teams to improve their ability to create good Product Backlogs to prioritize features and subsequently created Sprint Backlogs.
• Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
• Moderately used SQL queries to validate and pull data from the backend.
• Provided detailed User Interface Document to the development and testing team for clear understanding of the system.
• Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood.
• Created and maintained Requirements Traceability Matrix (RTM) to trace technical requirements to their business requirements and the test case to their functional requirements.
• Worked closely with the QA Team and played a key role bringing in best practices of test driven development in an agile environment.
• Actively participated in the Daily stand up and Weekly status meetings.
• Extensively used task board, poker planning for better teamwork and results.
• Conducted User Acceptance Testing (UAT) to ensure all the business requirements have been fulfilled by the application.
• Actively participated in Smoke Testing, Post Production Validation (PPV) and handled issues appropriately.
• Prepared detailed user manuals and conducted training sessions.

Environment: Agile Methodology, Microsoft Visio, Oracle DB, Java, SQL, HP ALM, JIRA.

BUSINESS ANALYST

Confidential,Hurst,Texas

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Managed the process of order management; PO Creation, Goods Receiving and Billing.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Specialized at MAP Integration during the Seasonal Purchasing, Planning and purchase order configuration.
• Met with client groups to determine requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Develop Logical and Physical data models that capture current state/future state data elements and data flows using Erwin.
• Assigned tasks among development team monitored and tracked progress of project following Agile methodology.
• Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.
• Provide implementation assessment, strategy, and mentoring services for Rational Rose, UML and RUP.
• Worked with various vendor groups to gauge the effectiveness of their solutions.
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Suggested web security using encryption and authentication technologies for reporting and complaint filing procedures.
• Created wireframes and storyboards.
• Integrated storage and advanced warehousing, order fulfillment, and global transportation with logistics and fulfillment software from SAP project management software integrates with ERP software to provide insight into a project’s cost, time, scope, and quality performance.
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Analyzed the test results from QA teams using Performance Studio Analysis to create various scenarios.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
• Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing.
• Helped in creating end user manuals and procedure manuals.

ENVIRONMENT: Windows 2000 Advanced Server, Business Objects, MS Visio, MS Office, RUP, Agile, Rational Rose 2002, Rational requisite pro, rational test manager.