SUMMARY:

• Over 9 years’ of experience as Business Analysis with extensive understanding of business products, operations and Information Technology on the Federal Projects, Health Care Services, Banking and Retail & e - commerce Industry.
• In depth Knowledge of Software Development Life Cycle (SDLC) methodologies like Rational Unified Process (RUP), Agile/Scrum Techniques and Water fall methodologies.
• Proficient in using Agile Scrum methodologies, following Confidential /stand-up-sessions and used Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects.
• Extensive experience in facilitating Confidential planning workshops, Confidential Retrospective meetings, Daily stand-up calls, Pre-Demos and Demos throughout the duration of the Confidential .
• Accomplishments in analysis of large-scale business systems, Project Charters, Business Requirement Documents, Business Overview Documents, Authoring Narrative Use Cases, Functional Specifications, and Technical Specifications, data warehousing, reporting and testing plans.
• Organized Joint Application Developments (JAD) sessions, Kickoffs, Ad-hoc meetings, walkthrough, Interviews, Workshops sessions with end-user/clients/stake holders and the IT group.
• Expertise in creating UML based Modeling views like Activity/ Use Case/Data Flow/ Business Flow /Navigational Flow and/or Wire Frame diagrams using Rational Products & MS Visio.
• Facilitated change management across entire process from project conceptualization to testing through project delivery, Software Development & Implementation Management in diverse business & technical environments, with demonstrated leadership abilities.
• Expertise in creating Business Requirement Documents (BRD), Business Requirements List (BRL), System Requirement Specifications (SRS) and Functional Specification Documents (FSD).
• Experience in Maintaining & updating all artifacts in SharePoint 2013.
• Experience in writing Test Plan, Test Cases, Test Scenarios working on Automation testing UFT (QTP) and Application Lifecycle Management ALM (HP QC) and Setting up testing environment in conjunction with the Testing team.
• Proficient in performing Gap Analysis, by evaluating the key differences between the As-Is and the To-Be system and identifying the key requirements for system reengineering.

TECHNICAL SKILLS:

Business Modeling: MS Visio, MS Word, MS Excel, MS Outlook, MS Project

Methodologies: Waterfall, RAD, Iterative, RUP, Agile, Business Modeling.

Configuration Tools: Rational Clear Case, Rational Clear Quest, Rational Rose, Pro-Requisite, UML, DB2, IBM AS400, DOORS

Data warehousing Tools: Informatica, Data Stage, Business Objects, Cognos, Erwin, TOAD, Qlikview.

Project Management: Microsoft Project Plan, Microsoft PowerPoint, MS Excel

Web Technology: Html, XML, Dreamweaver, UI/UX

RDBMS: Oracle, MS Access, and SQL Server.

Operating Systems: UNIX, Windows 95/98/NT/2000/XP/Vista, Windows server 2003

ECM: Microsoft SharePoint 2013

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Sr. Technical Business System Analyst

Responsibilities:

• Documented business requirement document (BRD), Scope Matrix, Functional Requirements Specification, Design wire frame, data mapping/Transformations from source to target (STTM), business process flows. Performed Data gap analysis against critical requirements.
• Involved in every step of the business process, requirement analysis, business process flow, use case and test case scenarios and project work flow analysis and advised clients on design solutions and implementation.
• Captured action items, business requirements during the JAD sessions and translated them into functional specifications and managed any changes to those specifications and created business process documentation.
• Expert in Business Process Modeling (BPM), Created Use Cases, activity and sequence diagrams.
• Studied and understand the existing Personnel systems and claims processing operations and analyzed the functionality and suggested/recommended improvements to automate the processes and functions.
• Participated in Production release and conducted UAT and Regressions testing to ensure stability of the website.
• Conducted weekly SCRUM to discuss about the progress of the project.
• Developed Wireframe prototypes and presented during refinement of PBIs.
• Established user interface requirement documents, interaction modeling using UML diagrams and workflows to gather the requirements to build specific screens.
• Created mock-up reports via reporting requirements for the clients and performance reporting.
• Prepared Test Plan document, which included test data and test scenarios and test results.
• Document all the steps throughout the testing of the business requirements
• Identified and tracked changes to scope of the project through change management process using Microsoft SharePoint 2013.
• Prepared RTM ensuring the forward and backward traceability of the Business Requirements to the test Case and vice versa

Environment: MS Visio, SharePoint 2013, ALM, UFT, MS Office.

Confidential, Richmond, VA

Sr. Business System Analyst

Responsibilities:

• Prepare meeting minutes for all working sessions and create and update the Functional Requirements Document (FRD) with storyboards, designed wireframes and Data Mapping Specifications, Source to Target Mapping Documents.
• Organized Joint Application Development (JAD) meetings with the domain and technology specialist to collect, validate, define, and conclude user requirements.
• Conducted detailed study of existing Personnel system and business operations to analyze and determined to come up with improvements to automate and enhance the process and documented assisted in business process design.
• Expertise in gathering requirements by interacting with cross platforms and understanding business requirements and functional requirements and translating them into technical specifications by conducting meetings with technical team.
• Used MS Visio for Business Process modeling (BPM) and Business Process flow diagrams.
• Conduct workshops with various business and IT resources and SME’s to identify the reportable data.
• Facilitated change management across entire business process from project conceptualization to testing through project delivery, Software Development & Implementation Management in diverse business & technical environments.
• Designed UI screens for Citizen Portal, common landing page for all agencies applications, business process flow, and validations at UI, service layer and rules engine levels.
• Worked with DOORS for requirements management and to create Requirements Traceability Matrix (RTM).
• Create testing defect reports in Application Lifecycle Management (ALM) and track them to resolution.
• Assist Project Manager in creating and updating the project plans. Created Mock-up reporting for performance review.
• Monitored and assisted in designing and development of Use Cases, Activity Diagrams, and Sequence Diagrams using UML.
• Perform Data Mapping and Data Analysis and Data Profiling.

Environment: UAT, GAD (Gap Analysis Document), SharePoint, MS Visio, SQL, ALM, ITIL, HTML, Windows, Rational Requisite Pro, MS Office.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Interviewed SMEs, clients from different business lines to gather information, understand the user’s needs, define requirements, and develop requirement specifications.
• Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High Level Requirements.
• Worked on data modeling and produced data mapping and data definition documentation.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application.
• Involved in converting the requirements into technical specifications and produced the workflows using Business Process Model (BPM) Activity.
• Gathered Business Requirements including storyboards, Interacted with the Users, Designers and Developers, & Project Manager to get a better understanding of the Business Processes.
• Managed all the requirements in repository (SharePoint), making requirements available to all team members. Used share point portal for deploying the Cognos reports for end user access.
• Assisted the design team to create the User Interface screens, prototype for the website based on the business requirements.
• Conducted detailed study of existing Personnel system and business operations to analyze and determined to come up with improvements to automate and enhance the process and documented assisted in business process design.
• Created test scenarios based on Use Cases and other multiple sources like process maps, User Interface Design.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative and was the liaison between the client and developers.
• Experience in creating Test cases, defect reports using Application Lifecycle Management (ALM).
• Experience in working creating and managing requirements using Requirements Traceability Matrix (RTM).
• Responsible for preparation of cross walk for HIPAA logic (data manipulation) (ANSI 837 I to FACETS XC file and to keyword file extraction)-Inbound and outbound.

Environment: SQL, Data modeling, ALM, SharePoint, Test Director, Apache, MS Project, MS office Suite

Confidential, San Jose, CA

Business Analyst/ Tester

Responsibilities:

• Worked with business unit, design team, application leads, Stakeholders and architects to define and document accurate and complete functional and system requirements with storyboards.
• Created redlines, user stories, information architecture and screen mockups for content management system using SharePoint.
• Documentation of the application including system specifications, unit test plans, and integration test plans and participated in system testing.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative and was the liaison between the client, developers and stakeholders.
• Building Use Case diagrams, Activity diagrams and class diagrams using, end-end experience MS Visio, UML, Rational Rose and Rational Requisite Pro.
• Performed Gap Analysis by brainstorming with developers, architects and business users.
• Worked extensively with MS Excel and MS Word to understand prepare Requirements and Analysis documents.
• Conducted detailed study of existing Personnel system and business operations to analyze and determined to come up with improvements to automate and enhance the process and documented assisted in business process design.
• Managed all phases of projects ensuring secure environments for customer data. Worked with design team to create the User Interface prototype/wireframes for the website as per the business requirements.
• Managed requirements development, design, test scripting, testing, project training development and reporting.
• Overhauled numerous systems and processes through extensive review, analysis and upgrades.
• Created user interface using SharePoint and developed/designed SharePoint sites
• Planned and facilitated UAT, resulting in successful project implementations.

Environment: MS Project, MS Visio, Test Director, Windows 98 / NT, Rational Rose, Rational Requisite Pro, SharePoint, Clear Quest, SQL, Rational Unified Process (RUP), UML, Rational Test Manager, Windows, MS Office, HTML.

Confidential

Business Analyst

Responsibilities:

• Business requirements discussions & coordination with Onshore lead.
• Responsible to prepare documents i.e. low-level design, test cases, release notes, Implementation manuals etc.
• Mentor team for analyze, design, code, unit test the requirements and helped onshore in module integrations & implementations.
• Organized Joint Application Development (JAD) meetings with the domain and technology specialist to collect, validate, define, and conclude user requirements.
• Coordinated work plans between the project manager and clients using Microsoft Project.
• Worked on detailed migration plan for transforming disintegrated databases from multiple platforms into a single integrated data source.
• Extracted data from different sources like flat files excel data sheet, access database and SQL & Oracle relational databases and processed data to upload in to the target database.
• Trained Internal Users and their partner & management employees in the new web Based online applications.
• Assisted Business Intelligence team to develop the reports for various management levels related to past business as well as to predict the future expectations.
• Involved in writing use case scenarios and test cases.
• Conducted functional walkthroughs and User Acceptance Testing (UAT) sessions and assisted the QA team to prepare the User Manuals for customers.
• Wrote SQL queries to fetch data from the databases.
• Trained Internal Users and their partner & management employees in the new web Based online application.

Environment: MS-Project, MS-Visio, Rational Requisite Pro, Quality Center, MS Office, SQL Server 2005.