PROFESSIONAL SUMMARY:

• 6+ Years of professional experience as a Business Analyst and Project Coordinator/PMO with Information Technology, Finance, and construction Industry
• Strong foundation in business requirements gathering, functional requirement gathering, evaluating data sources, translating requirements into specifications, application design
• Proficient in technical and business writing, business process flow, business analysis and testing methodologies
• Experience in project life cycle and SDLC development methodologies like RUP, RAD, AGILE and Waterfall
• Good knowledge of project management i.e. project scoping, planning, estimating, scheduling, organizing, directing, controlling, budgeting, and drafting remedy procedures
• Extensive experience with JIRA (IRISE Tool)
• Extensive experience in developing Use Cases, creating Screen Mock - ups, conducting Gap Analysis and Impact Analysis, UAT Testing, SWOT analysis, Cost Benefit Analysis, Risk Analysis
• Good quantitative skills and experience in risk management (Market and Economics) and credit risk
• Ability to track, document, capture, manage and communicate the requirements using requirement traceability matrix (RTM), excellent communication, cross-cultural and cross-functional skills
• Good knowledge of CRM (Salesforce)
• Good quantitative skills in business process modelling and notation (BPMN) and Concept modeling

TECHNICAL SKILLS:

Operating Systems: UNIX, Windows 95/98/NT/2000/XP

Databases: Microsoft Access, SQL Server

Automation Tools: MS Visio, Rational Rose, Rational Clear Case, Rational RequisitePro

Bug Tracking Tools: HP Quality Center, Rational Clear Quest

Utility Tools: MS Office Suite, MS Project, MS Visio, MS SharePoint, IRISE (JIRA), BOX

SDLC Methodologies: Agile, RUP, RAD, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Conducted meetings and JAD with the stakeholders to gather requirements for the application
• Prepared business requirement documents for the Confidential broadcast team to enhance the in house developed application where their shows, promos and commercial are scheduled before they are aired
• Capture and maintain the aired promotion details of Sports channel in BOX application
• Responsible and point of contact for any show files to be aired that are missing either in NYC or Los Angeles which are scheduled and passed quality check by media planning
• Make sure all the scheduled show, promo and commercial files are landed in both NYC and LA repositories
• Elaborate BRD to development and QA teams in both onsite and offsite teams
• Perform automated testing for the In-House application using Ranorex testing application

Environment: MS SharePoint, MS Visio, MS Excel, Word and PowerPoint, BOX, JIRA, Ranorex, Waterfalls SDLC methodology

Confidential

Business Analyst

Responsibilities:

• Conducted workshops with various credit analysts (Inter Client) to educate about new workflow website and ’Vision
• Facilitated interviews with credit analysts and SME’s to capture define and document business requirements (BRD).
• Defined user stories in JIRA (linked to IRISE tool) by creating tickets and elaborate stories to offsite development and QA teams
• Captured new project requirements, maintain project status and deliverables in IRISE according to agile phases and sprint releases
• Performed UAT for each user stories ticket created in JIRA during each sprint release.
• Created MS access database reports for day to day activities including month end, quarter end, and yearend processes
• Presentations to managers, team leaders, and credit analysts on workflow website development progress and update during each sprint release
• Conducted live demo to internal clients (managers, team leaders and credit analyst) during mid and end of each phase
• Maintained master records of features to be added in the current phase and next phase
• Monitored period end process where all the external feeds will be updated in our organization

Environment: MS Access, MS Visio, MS Excel, Word and PowerPoint, JIRA, Agile SDLC methodology

Confidential, Westport, CT

Business Analyst/Process Modeler

Responsibilities:

• Conducted JAD sessions with various business divisions - IT, Facilities, Finance, Operations, and HR - to educate users about process modeling business process flow benefits to get stakeholder buy-in
• Facilitated workshops with clients and SME’s to capture and map business requirements (BRD), review document and model current business process
• Performed Gap Analysis to identify areas of improvement and suggested process design enhancements
• Applied business logic methodology to create new and improved Business Process Architecture
• Designed business process models and notation (BPMN) based on the new architecture and requirements using MS Visio template
• Led and developed process model designs for several business divisions - HR, Vendor Management, Project Management (PMO), Enterprise Business Continuity Management (BCM), Facilities BCM, Admin, and EH&S
• Published process models into Quality Management System (QMS) implemented within MS SharePoint

Environment: MS SharePoint, MS Visio, MS Excel, Word and PowerPoint, Quality Management System, Waterfalls SDLC methodology

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Led gathering of user requirements and specifications for integration of two portfolio management applications and trading solutions
• Conducted meetings and JAD sessions with the related customers/Clients during the process of requirement gathering
• Reviewed business process, and functional requirements to ensure client satisfaction through UAT and personal interviews of key stakeholders / opinion makers.
• Created and managed project templates, Use Case, requirement types and traceability relationships in RequisitePro
• Prepared business requirement documents (BRD’s) for technical team to develop prototype, use cases, UML diagrams for overall system
• Conducted and participated in JAD/JAR sessions periodically with SMEs during all phases of development life cycle to discuss open issues and resolve them
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile
• Reviewed resolution plans (RPs) containing detailed information about business and operational structure to enable resolution or safe liquidation in the event of a failure
• Assigned duties, monitored and tracked project progress using Agile methodology
• Contributed to development and documentation of software requirements specification (SRS)
• Involved actively in the QA process
• Updated test cases and scripts using test director and mercury quality center
• Created UAT plans with several test cases for each project
• Designed test plan and test cases for the user acceptance testing in collaboration with QA teams
• Led analytical working the design, development and implementation of project
• Verified the business scenarios on new builds to allow extended testing by the QA team

Environment: Rational Enterprise Suite (Rose, ClearCase, ClearQuest), RUP, Visual Basic, Agile/Scrums SQL Server, Oracle, C#.Net, MS Project, MS Office, Adobe Photoshop, Windows Forms, Web Forms, LoadRunner, WinRunner, DOORS, Project Management.

Confidential, Jersey City, USA

Business Analyst

Responsibilities:

• Gathered analyzed, documented business and Functional requirements from both formal and informal sessions and validate the needs of the business stakeholders.
• Organized and documented different requirements documents including user requirements specification (URS), and use case specifications
• Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made
• Prepared the traceability matrix and mapped the defects into Traceability matrix
• Led prioritization discussions with product owners as needed to ensure resources are allocated to key features and requirements
• Facilitated meetings between client product/network manager and Confidential offshore development team to troubleshoot product issues
• Managed Project progress by conducting weekly review meetings with client managers to track action items and resolve outstanding issues
• Generated quarterly reports to measure performance against goals for client feature requests, bug fixes, on-time delivery and backlog

Environment: HP Quality Center, Windows XP/2000, Oracle, SQL, MS-Office Suite, MS Visio, MS Word, MS Excel, Agile SDLC Methodology.

Confidential, Chicago, IL

Jr Business Analyst

Responsibilities:

• Participated in requirements gathering for the listed index options risk management spreadsheet; Defined requirements for product control and risk management end of day feeds
• Researched and gathered market, economic and technical information impacting trading activities of customers
• Modified payroll and timekeeping processes for FLSA changes
• Authored functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams
• Conducted user acceptance testing (UAT) and documented test cases.
• Core responsibility involved complete manually testing of the user acceptance test (UAT)
• Addresses, diagnosed, and resolved day-to-day issues; documented causes, analyzed and led final resolution of the issues/errors.
• Translated customer/clients’ needs into new features and new services

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), Windows XP/2000, Oracle, SQL, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel

Confidential

Project Coordinator

Responsibilities:

• Managed eight member team and was responsible for Confidential ; Defined operational process and procedures for change management
• Created business proposals and worked with prospective leads and marketing teams
• Closed deals with prospective customers; developed and maintained client relationship by liaising with management and clients;
• Designed and defined training strategy with prospective and current customers; conducted training for marketing and data processing activities
• Researched and presented Market trend analysis, prepared budget forecasting and quarterly financial reporting for stake holders
• Managed public relations and communications for the company

Confidential

Process Assistant

Responsibilities:

• Managed and maintained employee records and commissions and evaluated performance
• Handled escalations and customer grievances from operations team
• Presented weekly status report on operations to management
• Evaluated overpayments based on entitlements and non-paid time offs