SUMMARY:

• Multifaceted, results - oriented seasoned product management professional with 7+ years of life cycle management and program management experience from development through launch to decommissioning the Department of Defense (DoD) and Confidential (DHS). Superior interpersonal and analytical skills used to participate in cross-functional teams which consistently deliver projects on schedule and within cost. Proven ability to adapt to change, while rapidly learning new concepts and skills.

TECHNICAL SKILLS:

• Acquisitions and Life Cycle Development/Management • Program Development
• Project ManagementProficient in MS Word, Excel, PowerPoint, Access, Outlook, Visio and Windows XP Professional Internet Research, DKO/AKO, DCO, Adobe Photoshop, Serena Business Mashup, Avid Xpress Pro
• Social media tools, Strategy and implementation
• Experience in managing multiple stakeholder requests and day-to-day operations
• Technical Operations and data handling
• Customer/User Experience & Satisfaction
• Sales & Marketing Support
• Proven skill in organizing, prioritizing, and scheduling work assignments
• JustInMind Prototyper

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, Virginia

Business Analyst/UX Designer

Responsibilities:

• Elicit, define, capture, and manage requirements
• Support the development and maintenance of the ACE Product Backlog, User Stories, Epics, Kanban Board and Tasks utilizing JIRA and Business Value language
• Work with Business Unit, Development, Technical Support and Test teams to re-platform ACS Drawback Application to Java Web-based User Interface Application using AGILE development life cycle
• Schedules and leads JAD requirements gathering meetings to elicit business requirements, convert into user stories within the JIRA application and create detailed process flows
• Conducts and leads requirements review meetings with Stakeholders to ensure documented requirements and deliverables are in-line with defined project scope
• Work 1-On-1 with CBP SME’S and designed Drawback interactive mockups, simulated functionalities and linked to other UI Applications within the ACE application using JustInMind Prototyper Application
• Facilitate sprint planning, increment planning and retrospective meetings for team. Prepare increment and sprint goals for the team and participate in bi-weekly sprint demos
• Document business process flows of “as-is” and “to be” processes, create business validation documents (as needed), and other business documents to help guide the technical team toward implementation
• Recommend and document performance measurements to be developed per Potentially Shippable Increment (PSI)
• Maintain and update a single scheduling matrix which each contains the schedule for each PSI
• Provide input at the government-run requirements meetings, take meeting minutes, and assist the COR when explaining ACE functionality during these meetings.
• Use the Government-designated risk management tool to record the risks and issues, and generate status reports for the COR

Confidential

Falls Church, Virginia

Project Controller

Responsibilities:

• Supported Armed Forces Health Longitudinal Technology Application-Theater/Mobile Computing Capability (AHLTA-T/MCC) Project Manager with determining product schedules, reviewing and tracking deliverables
• Responsible for development and oversight of acquisition documentation, product whitepapers, smart books, utilizing cases and weekly and monthly product updates and project schedules
• Conduct analysis on potential requirements changes and documents approved changes
• Provided the organization with pertinent information/guidance attained from DHA/DHIMS Records Management Team to achieve Air Force Medical Service Operation & Maintenance goals and objectives
• Ensured all official records are accounted for, assigned and labeled with correct series number and stored in an electronic Official File Station
• Coordinated update for each file plan on an annual basis. Maintained and updated the DHA Freeze list within each Office Record Locator File ensuring reference files were separated from Official Record
• Coordinated with DHA/DHIMS Record Management Team to confirm all records are retired and/or disposed of in a timely manner
• Provided training/assistance on records transferring for each functional area/project within the organization

Confidential, Falls Church, Virginia

Project Coordinator

Responsibilities:

• Supported total requirements generation of the Data Sharing initiative, the Virtual Lifetime Electronic Record-Health (VLER-Health), AHLTA CHCS Critical Fixes and various Imaging projects
• Reviewed user requirements packages; coordinated with functional community to ensure requirements were defined properly, and document requirements. Worked with system to develop initial requirements specification
• Conducted gap analysis; reviewed patient health and performance outcomes and associated costs. Coordinated product team, managed touch points, and enabled horizontal integration with other product teams to ensure, sustainment, engineering, DT&E, and business analysis methods and techniques were maintained
• Managed multiple projects to include an average of 30 incoming and completed taskers for the directorate per month
• Assisted Director/Program Manager in establishing initial traceability matrices, determining product schedules, designing and maintaining project schedules, reviewing deliverables and participating in project reviews
• Responsible for development and oversight of acquisition documentation, product whitepapers, smart books, utilizing cases and weekly and monthly product updates
• Reviewed staff deliverables for potential impact on broad policy objectives and program goals
• Set and shaped senior management weekly calendar, travel forms and meeting agendas
• Assured quality of project/program tasks to include managing and updating selected team electronic documentation