SUMMARY

• Business Analyst with over seven years of professional experience in Business Analysis, System Analysis, Quality Analysis and Project Management. Exceptional record of delivering cost effective, high performance technical solutions to meet challenging business demands. Extensive qualifications in all facets of information systems methodology, from conceptual design through documentation, implementation, enhancements and quality review
• Accomplishments in analysis of large-scale business systems, Project Charters, Business Requirement Documents, Business Overview Documents, authoring Narrative Use Cases, Functional Specifications, and Technical Specifications, Reporting and Testing plans
• Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques
• Expertise in creating UML based Modeling views like Activity/ Use Case/Data Flow/Business Flow /Navigational Flow/Wire Frame diagrams using MS PowerPoint and MS Visio
• Proficient as liaison between Business and Technology with competence in full System Development Life Cycle (SDLC) using Waterfall and Agile methodologies
• Extensively worked with On-site and Off-shore Quality Assurance Groups by assisting QA teams to perform Black Box /GUI / Functionality /Regression /System /Unit/Stress /Performance/ UAT testing
• Facilitated change management across entire process from project conceptualization to testing through project delivery, Software Development & Implementation Management in diverse business & technical environments, with demonstrated leadership abilities

TECHNICAL SKILLS

• MS Office Suite including Advanced Excel
• MS Project
• HP’s Quality Center (QC)
• Blue Print’s Requirements Center (RC)
• SharePoint
• SQL
• JIRA and MS Visio

PROFESSIONAL EXPERIENCE

Business Analyst Consultant

Responsibilities:

• Worked with user interface layout, navigation and pattern recognition to understand how to apply UI requested changes in process flows and/or functional enhancements.
• Tracked and reported changes in APIs for Frontend/Backend interfaces (Middleware, XML).
• Demonstrated understanding of how people interact with computer applications that leads to better usability, readability, reduced training times, reduced call handle times, and user satisfaction.
• Worked with Business sponsors to understand business needs, and translated information to technical details for the developers & system testers.
• Identified data sources, and provided data flow diagrams to document the process
• Developed and reviewed Scope document for the LOE meeting to identify any open issues and communicates status of assigned projects to users and management.
• Created several Approach documents to gather requirements, build logical models and to provide quality documentation of detailed user requirements to Development for the design and development of systems.
• Planned, arranged and controlled DTP meetings, workshops and relations with client/user resources during each enterprise release, and also throughout subsequent development work.
• Monitored and Tracked defects in HP Quality center, and took appropriate actions to change defect status and provide useful comments.

Business Analyst  Consultant

Responsibilities:

• Worked with business users to understand business needs, and determine process requirements and specifications
• Coordinated the analysis and resolution of all reported production issues
• Provided internal and external support of application functionality, rating, coverages and forms
• Maintained and updated several weekly and monthly reports associated with two different applications(GES and GRA)
• Tracked and monitored progress of multiple tasks assigned to technical resources and provide updates to management accordingly
• Created user manuals and train new users on different systems throughout system development lifecycle
• Adjusted and reconciled amount and unit of charge differences between Data Center charge allocation monthly reports and the actual internal list for GRA and GES applications

Business Analyst  Consultant

Responsibilities:

• Managed re-design of on-boarding process for Oracle-based human resource system
• Elicit requirements, lead JAD sessions and focus groups for workflow upgrades related to multiple systems
• Researched and documented existing business processes and created business models for the new functionality
• Partnered with technical architects to assure that technical models are aligned with business models
• Prepared graphical depictions including Sequence diagrams, activity diagrams, and use case diagrams
• Created both high-fidelity and low-fidelity wireframes, mockup screens, and interactive user interface
• Maintained strong client communications by keeping them engaged throughout SDLC
• Contributed to new data models by explaining business use cases, scenarios and entity relationships

Business Analyst Consultant

Responsibilities:

• Authored User Stories with Acceptance Criteria; managed User Stories’ Parking Lot and performed Sprint planning; created Burned Down charts and attended Scrum meetings
• Authored detailed Business Requirements documents (BRD), Functional Requirements documents (FRD).
• Documented and analyzed business workflows and processes, and presented studies to Business for approval
• Developed Screen Mock-ups, Wire-Frames and complete prototype of the application for verifying the proof of concept before the actual development
• Extensively worked with Onshore and Offshore QA and UAT teams to create, verify and trace test cases’ creation and execution
• Participated in meetings with other Business Analysts and Project Managers to understand different Business Processes, Project Plans and Business & Functional Requirements in detail
• Arranged Integration Test Plans that were utilized by testing and development teams for performing detailed testing on business application
• Involved in different project activities including information gathering, requirements analysis, and documentation of business and functional requirements
• Wrote Test-Plans and Test-Cases for Business Procedures/Application. Acted as a liaison for developers and explained test cases and Business and Functional Requirements
• Responsible for recognizing new processes, finding out gaps in current processes, organizing training sessions for new process developments
• Used MS Visio extensively to draw Use Cases and converted business requirements into UML diagrams
• Responsible to tactfully communicate with Project Managers, Development Managers, Business Analysts and Developers to ensure all business and technical requirements were passed through the channels correctly and smoothly
• Supported team SharePoint site to provide a consistent and familiar framework for lists and libraries, site administration, and site customization.
• Responsible to enable document versioning in SharePoint and Co - Author documents.

Business Analyst

Responsibilities:

• Supported Project Managers throughout SDLC, from analysis through design, build, test and deployment
• Analyzed Business Requirements and created Use Cases, Use Case Diagrams, class diagrams, wire-frame diagrams, screen-mock up, Navigation Flow, and Business Flow Diagrams for applications
• Analyzed Web-based solution for the front, middle and back-office processing needs of the fixed income capital market from trading, accounting, risk analysis, asset/liability management, and safekeeping
• Recognized clients requirements to build a software application that enabled users to solve bond issues, calculate debt service and performed online refunding analysis
• Worked closely with UAT Testers and End Users during system validation, User Acceptance Testing to expose functionality/business logic problems that unit testing and system testing had missed out
• Collaborated with project sponsors, business SMEs, enterprise architects, developers, QA & UAT testers, Release Management teams regarding project-requirements explanation, interpretation, status updates and timeline
• Scheduled and Facilitated PMO Project Review Meetings, and developed and maintained a detailed project schedule
• Authored detailed Business Requirements documents (BRD) and Functional Requirements documents (FRD)
• Created and configured SharePoint sites and site collections as required by users/projects