SUMMARY:

• Detail - oriented, hands-on Business Analyst and Project Manager with strong leadership and communication skills.
• Eight years of experience advancing information technology solutions.
• Ability to smoothly manage in challenging environments. Manage multiple project work-streamsand achieve discrete deliverables. Build strong trust-based relationships with project owners, stakeholders and managers.Ensure the timely completion of projects and meeting deadlines.
• Experience with dealing room applications and trading technology. Clear writing skills. Activelistener. Experience in requirement gathering and writing BRDs.
• Deep understanding of full Document Management life cycle. Expertise in Data Mining tools, managing and building metadata. Assessed recordkeeping tools (e.g. HP Autonomy and Bloomberg Vault).

TECHNICAL SKILLS:

Project Management: UML, SDLC, RUP, AGILE, WaterFall

Business Modeling Tools: MS Visio, Star UML, Rational Rose

Requirement Management: Requisite Pro, Clear Quest, MS Source Safe, Clear Case

Project Management: MS Suite (Word, Excel, Access, Power Point, Project), SharePoint

Databases and Testing: Document Management SQL Server 2005/07, Oracle, MS Access, Test Director, HP-Quality Center, QTP Laserfiche, Documentum, DocuSign

Reporting and ETL Tools: Cognos, Crystal Reports, Business Objects

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst/PM

Responsibilities:

• Coordinated information transfer and data gathering sessions with over 20 separate managers to understand the needs and requirements of individual programs.
• Worked with users in identifying current system and Data Mapping between multiple systems.
• Created Business Requirement Documentations (BRD), Workflows, Functional Specifications and User Stories.
• Identified and led improvements in existing reporting controls and change programs for Business Control team
• Analyzed Business data and production processes and made recommendations for improvement in Governance Reporting
• Partnered with application development teams to identify long term reporting solutions; Supported tactical reporting solutions using SQL Server Management Studio, Access and Excel
• Developed process flow diagrams, swimlane diagrams, using MS Visio in an effort to identify and analyse existing process flows in the current environment.
• Gathered Functional and Data Requirements, analysed workflows and created Use Cases, Requirement Specifications, Report Specifications, Data Mappings and Data Flow Diagrams.
• Worked with IT in Data Extraction and Migration between various environments.
• Worked with report developers and application team to resolve production issues.
• Assisted IT in modifying data universe to add new required field objects.
• Developed complex Business Object Reports for various programs.
• Developed CRM Reports to ensure the data accuracy between multiple systems.
• Developed and conducted UAT to ensure all requirements were met.
• Conducted regular meetings with IT and Business Users to monitor progress and to adhere to the project timeline.

Project Manager, Senior Business Analyst

Responsibilities:

• Managed implementation of Document Management System meeting requirement deadlines.
• Lead application support and defect handling for 50,000 person user-base.
• Involved in the full Application Development Life Cycle.
• Experienced in full functionality of major Document Management Products including installation, Development and maintenance.
• Used Agile Methodology in defining the problem and gathering requirements and prepared use case specification.
• Organized JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open matters, and change requests.
• Worked with the UI team to define user interface design guidelines, and performed usability engineering to finalize system UI.
• Provided strategic support in Application development of detailed project plans, work assignments, target dates etc.
• Conducted weekly meetings with the clients to review functional specifications and resolve open issues.
• Involved in creating Business Requirement Documentations (BRD), Workflows, Functional Specifications and User Stories.
• Developed process flow diagrams (F low Charts) using MS Visio in an effort to identify and analyze process flows in the system.
• Gathered Functional and Data Requirements, analyzed workflows and created Use Cases, Requirement Specifications, Report Specifications, Data Mappings and Data Flow Diagrams using MS Visio.
• Involved in Gap analysis around the identification of business rules, user administration, requirements and assumptions.
• Involved in setting up an Application Support Team for managing major Defect Handling.
• Acted as a liaison between Development, Integration, Configuration, Testing and Infrastructure teams.
• Collaborated extensively with the QA team, designed Test Plan and Test Cases for the UAT.
• Conducted User Acceptance Test (UAT) to ensure that requirements were provided in the application.
• Worked on Oracle CRM for Application Support and tracking.
• Regularly interacted with senior management, including meeting management for issue escalation, resolution, reporting, and presentations.
• Assessed project plans and progress; collect, consolidate and review status and related reporting in an accurate, timely and comprehensive fashion.

Confidential

Business Analyst

Responsibilities:

• Integration of Bloomberg rates, risk and position into the MUREX for Risk Management.
• Provided production support to users by resolving - bugs/issues list, enhancements, new releases and UAT.
• Followed Software Development Life Cycle (SDLC) and ITIL methodologies.
• Performed data analysis and queries using SQL.
• Interviewed Traders, Product Controllers, Risk Managers, and Operations staff to understand and document business requirements and functional specifications for the trading system.
• Created use case diagrams to provide appropriate decomposition to the use case model.
• Identified areas of data duplication, inconsistencies in the existing system and designed ways to minimize the bottlenecks.
• Developed QA Test plans for Functional, Integration Testing and participated in UAT (User Acceptance Testing).
• Worked on SQL queries and PL/SQL stored procedures for QA testing and data validation.
• Worked closely with Oracle DBA and ETL architect to insure all documented requirements are properly translated and mapped.
• Analysed complex data, performed hands-on ad-hoc analysis, data integration & data manipulation.