SUMMARY:

• A Goal oriented, self - motivated, articulate and analytical Business Analyst with 6 years of extensive IT experience in Business Systems Analysis, Project Management, QA implementation and testing of Web Based and Client Server Applications.
• Participating in discovery sessions to gather requirements for Health Care, Networking and E-commerce development projects.
• Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new & modified feature functionality deployed on the E-commerce website applications.
• Perform detailed business and systems analysis, impact analysis and risk analysis on various processes within e-commerce.
• Strong Knowledge and hands on experience of Software Development Life Cycle (SDLC methodologies using methodologies like Agile and Waterfall.
• Work closely with user interface web designers to create screen layouts with emphasis on user friendliness, clarity and consistency with applications and standards.
• Perform effective business analysis within a short duration to help planning efforts, including creation of BPM diagrams or process flows to support a clear understanding/implementation.
• Work closely with data architects, developers, test managers, business stakeholders and project managers to achieve project objectives in defined time frames.
• Ensure that the Product Backlog is reviewed and accepted by all stakeholders .
• Prepare Project scope, plan, and status reports, conduct meetings and coordinate between Onsite & Offshore.
• Proficient in preparing different requirement artifacts like functional specifications (FS), workflow/process flow, algorithms, business rules, use cases and Change request (CR).
• Solid experience in preparation of Business Requirement Documents (BRD), detailed business functional and non-functional specifications (FRD), Use Cases, User Stories, test cases while assisting in preparation of system requirement specifications (SRS).
• Expert in designing, coordinating and implementing Business Control and quality assurance methodologies.
• Expertise in Integration, Functional, Regression, Database, User-Acceptance, Positive-Negative, Load/Performance, API and Data Driven testing.
• Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.
• Good Experience in database development in creating complex database Queries, Views, Stored Procedures, User Defined Functions.
• Strong interpersonal, team skills and ability to interact with people at various levels and lead a team for successful delivery of the project. Possess excellent verbal and written communication skills.

TECHNICAL SKILLS:

Web Technologies: ASP.NET MVC 4.0, Web services, WCF, WPF, JavaScript, JSON, JQueryHTML5, XML Crystal Reports, CSS, Angular JS, LINQ, AJAX

Languages: C++, C#, VB.NET, ASP.NET

Database/Platforms: MS SQL Server 2008, 2012 MS Access, Teradata, Oracle

Development/IDE: Tableau, SSIS packages, Visual Studio, Visual Paradigm, Tortoise, JIRA, ServiceNow

Microsoft Tools: MS Office, Excel, PowerPoint, MS Outlook, MS Project, Visio, TFS

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, TX

Business System Analyst

Responsibilities:

• Gathering and documenting the requirements for the development of automated processes to ease the various business activities within the company.
• Determine best design strategy to meet business needs. Create business process flows; determine configuration strategy for each component that will include all of the business requirements for internal customers, and external vendors.
• Delivered reports that summarized sales and marketing data critical to making key business decisions.
• Using Business Process Modeling Notation (BPMN) to create Business Process Flow Diagrams which represent the activities of the business process and the flow controls to develop processes in Process Automation tools (ARIC).
• Utilizing agile software development methodology SCRUM as a lightweight process we used to manage and control software and product development. Using iterative, incremental practices.
• Identifying and developing quality management plans, test scenarios, and test scripts for user acceptance based on system requirements.
• Extensively using Visio to create Process Flow Diagrams.
• Developing Automated Processes using Process Automation tools (ARIC) as part of process Engineering Group.
• Actively tracking schedule, clear and crisp communications with key resources, stake holders and SMEs to keep everyone involved in the project on the same page, milestone tracking and avoiding scope creep issues.
• Using JSON Objects for API interactions and data flows within the processes.
• Developing Test Scenarios, Test Cases and Requirement Traceability Matrix Document.
• Conducted thorough UAT, integration, and regression testing of the application and migration of the project.

Confidential, Sunrise, FL

Business Analyst

Responsibilities:

• Gathering and documenting the requirements that are critical to the business mission and using those requirements to enhance web application software in Medicare industry.
• Used Business Process Modeling Notation (BPMN) to create Business Process Diagrams which represent the activities of the business process and the flow controls to define the order in which the daily processes were performed.
• Daily involvement with the agile software development life cycle, documenting and working through systems issues as part of a product analysis team.
• Identified and developed quality management plans, test scenarios, and test scripts for user acceptance based on system requirements.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective.
• Developed complex SQL queries and prepared weekly and monthly status reports for management and designed Ad-hoc reports on request from Vice President of Product Management.
• Extensively used Visio to create Use Cases Diagrams, Activity Diagrams.
• Designed reports/graphs/presentations using Tableau for specified projects. Produced accurate analysis of project datasets as defined by the required specification.
• Actively tracking schedule, clear and crisp communications with key resources, stake holders to keep everyone involved in the project on the same page, milestone tracking and avoiding scope creep issues.
• Conducted root cause analysis on all in-scope incidents and recommended appropriate corrective action plans.
• Developed Test Scenarios, Test Cases and Requirement Traceability Matrix Document.
• Conducted System Integration testing (SIT), user acceptance testing (UAT) and trained business users on new implementations.
• Participated in design walk-through with Subject matter experts (SMEs).
• Review detailed business and functional requirements documents and use cases.

Confidential, Miami, FL

Data Analyst

Responsibilities:

• Involved in requirement analysis, designing and development.
• Used n-tier architecture for presentation, business and data layers.
• Developed the Web Application in ASP.Net 3.5/4.0 using Master Pages, Themes & Skins to maintain the consistent look and feel throughout the application.
• Involved in fixing the issues occurred in the testing process.
• Developed the user manual for the end user.
• Responsible for code delivery as per provided guidelines.
• Provided support and also involved in maintenance process.
• Configured Global.asax and Web.config for setting the Application and Session variables.
• Created general Class library, Partial Class, Generics using C#.
• Effectively consumed Web Services at various stages of the development.
• Performed unit testing using C# for the implemented modules.
• Developed Web Services using C#, to fetch and analyze data.

Confidential

Software Developer

Responsibilities:

• Worked with Product Manager in understanding business requirements and analyzing use cases in E-Commerce industry.
• Gathered requirements from the business and technical end to develop the web portal front end and backend.
• Identify, define, and document processes and procedures to improve operational efficiency of team.
• Designed and developed the new presentation layer of PM application using .Net Framework 4.5, ASP.Net MVC 4 and C#.
• Involved in the design and development of new layout and screens using Telerik KendoUI, JQuery, JSON, JavaScript, Ajax, HTML5 and CSS3.
• Worked on rebuilding application login from web site to web application with ASP.Net Identity and on features including UI tab role based authentication, session validation in Ajax calls and error handling.
• Integrated the new MVC presentation layer with WCF services.
• Improved WCF security by implementing authentication for HTTP endpoints.
• Used Message Contracts in WCF for data exchange. Worked on file attachments feature that allows users to upload attachments to secure file servers. It also allows users to retrieve their attachments.
• Uploaded and retrieved files from servers uses identity impersonation to secure the process. Additionally, attachment retrieval is carried out through an internal web request to prevent direct access of files to the client.
• Involved in writing database queries, creating tables, views and stored procedures for SQL Server 2012 using Management Studio, investigating application defects and developing fixes and writing unit tests.
• Actively participated in the Design, Development, Testing and Integration phases of SDLC life cycle and monitored day to day project activities to ensure that deadlines were met with high quality deliverables as per client expectations.
• Actively involved in providing technical support to clients by resolving issues through troubleshooting in production.
• Carried out training of Telerik KendoUI to team members through presentations, participated regularly in code reviews and helped team members with issues and blockers.