SUMMARY:

• MBA with more than 6+ years of experience as Business Analyst, and record of delivering cost effective, high performance technology solutions to meet challenging business demands for new clients and services.
• Possess extensive qualifications in all facets of information systems methodology from conceptual design through documentation, implementation, user training, quality review, and enhancement.
• Worked extensively with top international retail, IT solutions, and financial companies with exceptional knowledge of processes of sales, business, and marketing.
• Proven success in new markets, identifying growth opportunities, and initiating strong business alliances.
• Develop international partnerships to drive bottom - line profits.

TECHNICAL SKILLS:

Testing Tools: QTP, LoadRunner, Quality Center, JIRA, Rational Suite, Manual Testing, Mercury Test Director.Tableau Software for Data Analyst and business decision making.

Scripting Languages: VBScript, JavaScript, Test Script Language

Platforms: Windows 10, Windows 2000/NT/XP

Programming Languages Databases: PL/SQL & Java, C, C++, and HTML.

Design Tools & Languages: Microsoft Visio, Microsoft project, MS Office.

Project Methodologies: UML, Rational Unified Process (RUP)

Business Modeling Tools: MS Visio, Rational Rose.

Defect Tracking Tools: Rational Clear Quest, Test Director Software Application Testing Life Cycle.

Business Applications and Databases: Share Point, Microsoft Office Suite, MS SQL Server, MS Access.

WORK EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

• Conducted Business Requirements Gathering sessions in form of questionnaires and business scenarios with end users, subject matter experts (SME) and developers.
• Analyzed and documented business requirements, meeting minutes, and responses to questionnaires, and obtained approval of documents from clients in form of sign offs.
• Developed various use cases, workflow, screen mock-ups, and conversion requirements.
• Conducted risk engineering to derive and execute action plans on time.
• Created Test Plan and Test Case Templates for testing entire application.
• Tested entire application with Manual and Automated Strategies.
• Performed Functional, Integration, Performance, and End to End testing. Involved in quality assurance phase planning, coordination and implementation of QA strategy for overall projects. Performed user acceptance testing (UAT) to validate user requirements and expectations.
• Monitored project status to ensure progress toward completion, required procedural steps were completed fully and timely, participants were informed of progress. Tested customer service management module in Amdocs.
• Provided Systems Testing & Integration for Ensemble and Enabler modules of Wireless Amdocs Billing System.
• Conducted GAP analysis to identify customer channel usage trends and interactions, focusing on likelihood to buy the product, product recommendations and reduce customer attrition. Analyzed functional specifications and data from various data sources like mainframe, Oracle database and flat files.
• Used data mining applications like Weka to generate models, and refined rules based on data analysis.
• Used XML Spy to view XML Schemas and WSDL files.
• Authored and communicated Functional Specifications to development and testing teams.
• Participated in review meetings with Project Manager, Architect, Application System Engineers and Business Analyst.

Business Analyst

Responsibilities:

• Defined, planned, coordinated and obtained information requirements to support and launch new products and software releases.
• Coordinated with multiple resources efficiently and effectively throughout development lifecycle to ensure that projects were completed on time, met requirements, were implemented accurately, and full impact was understood by business owner.
• Interfaced with internal business users and various IT development groups so needs could be clearly understood, expectations managed and change initiated.
• Acted as point of contact between business units and IT. Performed analyses for business applications, developed and implemented plans to suit business plans and objectives.
• Managed banners effectively and monitored web traffic.
• Able to conceptualize Revenue Generation Programs and communicate technical problems with solutions to clients, customers and personnel in non-technical manner.
• Gathered business requirements pertaining to Trade Settlement and Processing.
• Imparted knowledge on trade cycle, trade processing, and derivatives. Created and maintained web content for trade processing application.
• Translated requirements such as test scripts, business requirement models into functional specifications and relative test cases.
• Managed software Database (creating SQL Queries according to the client requirement).
• Assessed clients' needs, and identified and documented requirements critical to achieving business objectives.
• Developed understanding of business needs through discussion and interviews. Partnered with business and IT groups to find solutions for projects and operational issues.
• Defined project business requirements as well as IT solutions. Contributed to business requirements’ development and functional solution designs.
• Identified project process impacts and worked to ensure processes were in place to support effective operation. Used systematic techniques for specifying requirements, such as use-case scenarios, process modeling, and data-flow diagramming.
• Devised strategic methodologies to collect new data. Designed processes to effectively obtain existing data. Enabled immediate response to customer building needs and determined prime building locations.