SUMMARY:

• Seasoned IT professional with over 10 years Progressive and diverse experience working with Fortune 100 companies in Health Care, Pharma, Securities, Credit Card, Financials domain
• Experienced in wearing multiple hats as Business Analyst, QA Analyst, Product Owner, Test Automation Engineer as required to align with company vision and goals
• A true Technologist with ability to adapt to changing tech tools, frameworks
• Highly successful in delivering small, mid and large enterprise IT projects in Java, J2EE, Web, Mobile, Ecommerce, SAP, Mainframe
• Expertise in Waterfall, Waterfall - Scrum (hybrid) and Agile-Scrum way of project management
• Efficient using various Requirement Elicitation/gathering techniques like user interviews, workshops, email surveys, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedures
• Skilled in preparing Epics, User Stories, Acceptance Criteria, Business Case, Business Requirements Documents, Use Cases, Functional and Technical Specification Documents, Requirement Traceability, Traceability matrices, Test plans, Automated Tests and Software Development Plans
• Defining Test Cases, analyzing bugs, interaction with team members in fixing errors, User Acceptance Testing (UAT), Client Acceptance Testing (CAT)
• Worked as a Test Automation Engineer and built suite of Regression Automation test scripts in QTP/UFT, Selenium. Performed test management using Quality Center, HP ALM, JIRA. Built and executed Performance testing using HP LoadRunner and Performance Center.
• Recognized for ability to leverage strong project management skills, consistently exceed client expectations, deliver complex, large-scale projects, and meet all project deadlines, budgets and specifications
• Capable of managing product roadmaps through effective management of staff and budgets
• Experience in technical writing of validation protocols Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ) and Standard Operating Procedures (SOP) according to 21 CFR Part 11 and FDA regulations
• Conducted various user conferences, training and demos showcasing new functionality and enhancements. Evaluating and gathering specific client expectations

TECHNICAL SKILLS:

MS Office Suite, UML, Google Analytics, ALM, SQL, Oracle, SQLDeveloper, Toad, Windows, SAP, JIRA, FileZilla, Beyond Compare, Web Services, IBM Mainframe, RESTfull API, ATDD, Agile, SCRUM, Sprint, PSI, GIT, DevOps, AWS, Sauce Labs, Jenkins, CICD, QTP, Quality Center, LoadRunner, Jenkins

WORK EXPERIENCE:

Confidential, Chicago, IL

Sr. Business Analyst/Sr. QA Analyst

Responsibilities:

• Gathered analyzed, documented business and technical requirements from both formal and informal sessions and validated the needs of the business stakeholders.
• Gathered high level EPICS and developed scope of the project
• Drive data/analytics driven decision making strategy for changes/enhancements - Driving traffic to site.
• Created User Stories, Acceptance criteria and documented in Version One and JIRA
• Followed a systematic approach to elicit, organize, and document requirements of the system.
• Lead Test Case documentation sessions and assisted the QA Team with the Test Plan
• Documented the Traceability Matrix for tracing the requirements and the Test Cases
• Lead demo sessions at end of each sprint, Verified User Acceptance testing
• Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines
• Developed test scenarios/ scripts based on functional and system specifications
• Reviewed and analyzed test results to confirm and communicate the cause of discrepancies
• Prioritized outstanding defects and system problems ensuring accuracy and deadlines were met
• Attending Quality Assurance and Change Advisory Board meetings as lending service owner
• Liaised with business and stakeholders to understand scope of project and requirements
• Worked on Test Data management, Manual Testing, Regression testing, Performance Testing
• Worked on Test Automation using Selenium, Ruby, Cucumber, Gherkin

Environment: Java, J2EE, Mobile, Angular JS, Spring, Maven, Git, Chef, Puppet, AWS, DevOps, Ruby, Cucumber, Gherkin, HP LoadRunner, HP ALM, JIRA, uDeploy, Jenkin, Sauce Labs, DB2, Oracle, Mainframe, Eclipse, RubyMine, Selenium - WebDriver, HP performance Center, Responsive Web, RSA, Beyond Compare, ATDD, SQLDeveloper, SQL, CICD, Scrum, Agile

Confidential, Chicago, IL

Sr. Business Analyst/QA Analyst

Responsibilities:

• Create user stories and acceptance criteria in JIRA
• Work with business stakeholders and engineering team on daily basis to refine requirements and acceptance criteria
• Perform Database testing using TOAD writing SQL queries
• Work extensively on HP Quality Center/Application Life Cycle Management to define test requirements, create test cases, test execution in test lab, defect tracking and complete traceability between requirements, tests and defects
• Work closely with on-site Test Automation experts to help them build suite of regression automation tests for monthly releases
• Work closely with off-shore team in delegating testing tasks & review progress
• Participate in daily SCRUM/stand up meetings and update on project progress

Environment: Java, J2EE, Desktop, Maven, Selenium, Gherkin, HP LoadRunner, HP ALM, JIRA, Unix, Putty, Oracle, Eclipse, Selenium - WebDriver, HP performance Center, Beyond Compare, ATDD, SQLDeveloper, Scrum, Agile, Jira, UC4

Confidential, Jacksonville, FL

Business Analyst/QA Analyst

Responsibilities:

• Responsible for sign off of $1 billion revenue generating eCommerce desktop and mobile web application once a month for 10 years in a row
• Created Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers. Gathered user and business requirements through interviews, surveys and prototyping.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software. Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML methodologies.
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams and Sequence Diagrams in MS Visio.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues. Implemented SOA concepts (search oriented architecture) for the application and implemented search engine based techniques.
• Helped prepare Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Coordinated the design phase with the architects in improving the efficiency of the project.
• Perform BA, Product Owner, QA and Technical Writing activities for variety of software applications in Technology areas of Web, JAVA-J2EE, SAP in a functional areas of eCommerce, marketing, customer service, finance, distribution for end-to-end testing
• Created documents of the use cases and created the use case, activity, logical, component and deployment diagrams using MS Visio and Rational Rose to communicate clearly with the development teams.
• Managed Change Requests from stakeholders by conducting extensive Impact Assessments to capture the expected consequence of such changes
• Responsible for creating and updating all documentation for the project, which required interacting with all concerned departments on a regular basis.
• Worked with the technical team to ensure that varied changes including configuration change requests submitted by the test team are logged, cross environment impact is assessed and cross environment migrations are managed.
• Converted Business Requirements documents into Manual Test Plans and Test cases
• Customization of Quality Center for different projects, Integration of Quality Center with UFT
• Bulk upload of requirements, Test cases and defects, Reporting Project Metrics Dashboard & Analysis, Worked as a Quality Center Administrator
• Primarily responsible for interacting with the users and business relationship managers and changes on the database in order to ensure UAT completion.

Environment: Java, J2EE, Web, Desktop, Mobile, SAP, HP LoadRunner, HP ALM, Windows, Unix, XML, Oracle, Eclipse, Quick Test Professional, Quality Center, Test Director, Toad, SQLDeveloper, Waterfall, SDLC, Scrum, Agile, EDI

Confidential, Armonk, NY

QA Tester/Software Tester

Responsibilities:

• Responsible for building System Test Plan, Test Cases for the application
• Extensively used QTP for Automation of Functional and Regression testing
• Prepared Test Incident Reports for all the manual tests
• Worked on Testing Change Requests and bug fixes
• Regularly executed Regression Tests on each new build of the system.
• Created and Maintained Requirements Traceability Matrix (RTM).

Environment: Java, Java Applet, Web, Desktop, Mercury Test Director, Mercury QTP, Windows, Unix, XML, Oracle, Toad, SQLDeveloper, Waterfall, SDLC