Business Systems Analyst Resume
Philadelphia, PA
PROFESSIONAL SUMMARY:
- IT professional with vast experience in Software Engineering, Business and System Analysis and Project Management.
- Industry experience in Banking, Investments, Financial Services, Media/Entertainment, Mortgage, Insurance, Portfolio Management, Trading Systems, Fixed Income Securities.
- Extensive experience in gathering Business and Functional Requirements, developing Use Cases, conducting GAP analysis, SWOT analysis, Cost benefit analysis, Risk analysis, modeling Businesses Processes, reengineering business processes, and preparing Training manuals.
- System expertise areas: Television Sales and Availabilities, International Theatrical Distribution, Participations and Residuals, Dubbing and Subtitling Management, Archiving and Element Distribution and Storage, Intellectual Property Management, Television Distribution Accounting, Post Production Management
- Industrial experience involving technical writing, e - Commerce Consulting, Sales Engineering, Application Design, GUI implementation, Systems Integration, SQA techniques using automation tools by Rational, Test Case Analysis and Maintenance.
- Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall.
- Worked with fast-paced projects where deadlines are a priority, identify and resolve complex problems, and develop innovative solutions using Business Process Modeling Notation (BPMN) framework.
- Extensive experience working with vendor e-commerce tools like Microsoft commerce as well as helping construct and integrate in-house ecommerce applications.
- Extensive experience with Business-to-consumer (B2C) sales of online services and Business-to-business (B2B) scenarios, such as e-procurement
- Solid experience gathering requirements for applications such as shopping carts, catalogs, search tools, checkout and payment gateways
- Demonstrated leadership in identifying and implementing appropriate technology solutions, application testing, Quality Assurance, specification gathering, team co-ordination, solving business problems, supporting company strategies while maintaining personal accountability.
- Extensive knowledge of, Software Development Processes, Design Patterns, Structured (SAD) and Object-Oriented Analysis and Design (OOAD) and UML.
- Proficient at creating and transforming business requirements into Software Requirements Specification (SRS) using Rational Requisite Pro and designing business models using UML diagrams such as Activity Diagrams, Sequence Diagrams and Collaboration Diagrams in Rational Rose and MS Visio thereby helping the development and QA teams in understanding the requirements.
- Experienced in conducting Joint Application Development (JAD) sessions with end-users, analysts, development and QA team for project meetings, walkthroughs and customer interviews.
- Exposure to Human-Computer Interaction (HCI), User Interface (UI) Design and Usability Testing. Assisted the PM on various projects throughout the Project Management Life Cycle (PMLC) including Project Charter, Project Plan and Resource allocation.
- Exposed to Software Engineering Processes such as Personal Software Processes (PSP) and Team Software Processes (TSP).
TECHNICAL SKILLS:
- OOAD (OOA/OOD)
- RUP
- Agile
- Scrum
- UML
- SDLC
- Waterfall
- QA
- WAP
- MS Access
- SQL Server
- MySQL
- PL/SQL
- Oracle
- Windows basic UNIX
- HTML basic DHTML basic XML
- MS Office Suite-Excel Macros
- Access
- Pivot tables
- Project
- Visio
- Adobe Photoshop
- Flash
- Rational- Rational Rose
- Rational XDE
- DOORS
- TOAD
- RequisitePro
- Crystal Reports
- Clear Case
- Clear Quest
- Teradata
- DB2
- C
- C++
- BASIC
- Visual Basic
- ASP .NET
PROFESSIONAL EXPERIENCE:
Confidential, Philadelphia, PA
Business Systems Analyst
Responsibilities:
- Involved understanding the current business process, defining scope of the project along with position statement.
- Acted as a liaison between the offshore development team and onsite business team
- Established a Program Office to manage Offshore business units or vendors
- Established PMO, Identified and created roles and responsibilities, map to personnel
- Established Off-shore Project teams within PMO
- Followed the guidelines of Agile Methodology
- Participated Agile-Scrum story writing user story and wrote executable stories for the projects assigned.
- Performed an Audit of the existing website
- Provide AGILE project management controls, project plans, timeline schedules, facilitate RAD sessions, and review software defects.
- Modeled the AS IS and TO BE navigation for the website using wireframes
- Setup off-shore Governance structure for the PMO at Executive, Senior Management and Tactical levels
- Helped deploy catalogs and Login functionality for the Website
- Worked with the web analytics team
- Documented and restructure those processes and information flows using industry standard UML and the Business Process Modeling Notation (BPMN).
- Performed GAP Analysis to determine what users are looking into new system.
- Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
- Created business use case, functional (FRS) and technical specifications for trading system.
- Applied Unified Modeling Language (UML) methodology to create use case diagrams and sequence diagrams in Rational Rose.
- Understanding the AS IS and TO BE process.
- Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
- Enterprise Architect provided a full-featured implementation of the Business Process Modeling Notation (BPMN) out of the box.
- Designed the UI (web interface) of the application, along with prototyping.
- Resolved issues and improvised the process to ensure a stable and accurate solution.
- Performed cost-benefit analysis, generated reports for analyzing various investments and their profitability and also for analyzing various lost opportunities due to time delay in investing.
- Worked with financial services as part of support for the application.
- Validated business rules and all artifacts with users, approval and sign off.
- Provided technical and business knowledge to clients.
- Working with the architect, developers on business and technical issues, helping in designing of the system; and testers to ensure all requirements are correctly translated.
- Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
- Worked with the team on security features: web, encryption, authentication and SSO possibilities.
- Updated and modified progress and resources allocation in MS project for the team.
- Suggested process and product improvements for the application.
- Created test plans, scripts and facilitated user acceptance testing.
- Performed manual front-end testing to check all functionalities of different modules.
- Helped in deployment of portal a venue for the on-line trading application a collaboration bundle solution.
- Identified areas of risks, assessment, monitoring, having security and audit controls in place.
- Ensured that the application met user and management expectations.
- Created Excel spreadsheets to provide market analysis along with possibilities for currency trading.
Environment: MS Visio, MS Project, UML, SQL Server, Agile, PL/SQL, .NET, File manager, Filenet, Clear Case
Confidential, New York, NY
Business Systems Analyst
Responsibilities:
- Provided feedback and support stakeholders in various process issues.
- Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
- Written user stores, managed product backlog and sprint backlog in Agile setting.
- Worked closely with team members to ensure that monthly runs ran smoothly and carried collaborate research efforts when there are exceptions or issue.
- Used Business Process Modeling to defining and outlining business practices, processes, information flows, data stores and systems
- Worked closely with team members and project managers to ensure smooth progress of the project
- Used various modeling and documentation tools to facilitate efficiency and productivity in work.
- Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the db2 database.
- Worked with BPM using a notation UML to capture graphical representations of the major processes, flows and stores.
- Gathered requirements for the web based system to allow artists access their statements
- Created prototypes for the website.
- Followed the business steps to determine gap and analyzed and removed in less time to bring the business requirements on track again.
- Worked with the IT to create technical specifications for the .NET based website
- Worked with the team on security features: web, encryption, authentication and SSO possibilities.
- Updated and modified progress and resources allocation in MS project for the team.
- Suggested process and product improvements for the application.
- Followed agile methodologies, and involved in entire End-to-End testing phase.
- Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML.
- Assumed ownership of Use Case Diagrams, Use Case narratives and other various artifacts
Environment: UML 2.0, Rational Rose, MS-Visio, Clear Case, Agile-Scrum, Clear Quest, Requisite Pro, DB2, SQL Server
Confidential, New York, NY
Business Systems Analyst
Responsibilities:
- Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
- Assisted the PM in developing Use Cases and project plans and also managed changes to the scope of the project.
- Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes using Rational Suite.
- Conducted interviews with end-users to collect requirement and business process information.
- Developed business process models in RUP to document existing and future business processes.
- Performed extensive Requirement Analysis including data analysis and gap analysis.
- Worked extensively with the iTunes.com SMEs to understand integration requirements
- Gathered requirements for the implementation on the new web pages
- Helped in implementing the catalog shopping cart and payment gateway
- Designed and developed project document templates based on SDLC methodology.
- Participated in various stages of data and requirement analysis for project needs.
- Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes.
- Developed business requirement specification documents as well as high-level project plan.
- Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML.
- Assumed ownership of Use Case Diagrams, Use Case narratives and other various artifacts.
- Relieved pressure off the PM by maintaining artifacts and portions of the project binder.
- Documented and delivered Functional Specification Document to the project team.
- Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
- Participated in the logical and physical design sessions, assisted and developed high and low level design documents.
- Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project plans accordingly and conducted project related presentations.
- Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
- Conducted User Acceptance Testing (UAT).
- Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
- Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
- Assisted the PM in performing Risk Assessment, Management and Mitigation.
Environment: J2EE technology, Windows Advanced Server, UNIX / Oracle Platform, MS Visio, RUP, Rational Rose, Rational Clear Quest, Rational ClearCase, Xerox, Documentum Rational requisite pro
Confidential, NY
Business Systems Analyst
Responsibilities:
- Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
- Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
- Followed solely RUP methodologies during the course of the project.
- Utilized the 80-20 rule to prioritize and in corporate the critical features. Used Time-Boxing techniques to finish within set time frames.
- Accumulated system requirements from various departments through surveys and interviews.
- Involved in prioritizing the defects and writing business requirements to resolve them.
- Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
- Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
- Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
- Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
- Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro.
- Developed Systems Specifications document to define the impact of the new requirements on the existing system.
- Involved in Performance Measurement to develop measurable indicators that can be systematically tracked to assess progress made in achieving predetermined goals.
- Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.
- Involved in performance measurement of ongoing data collection to determine if a program is implementing activities and achieving objectives.
- Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user training and user acceptance testing to ensure and verify system is designed according to user needs.
- Conducted review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting.
- Suggested measures and recommendations to improve the current application performance.
Environment: Rational Rose, Rational Req Pro, RUP, WinRunner, MS Office, Excel, Visio