SUMMARY:

• Seven Years of working experience in Pharmaceutical, Finance and manufacturing domain as Business Analyst.
• Working knowledge of SDLC (Waterfall and Agile) methodology and Project Life Cycle.
• Acted as liaison between the business community and IT at various organizations.
• Ability to create Dashboards, Analysis and Reports using BI tool QlikView.
• Strong communication skills in engaging Project Sponsors, Key Stakeholders, Subject Matter Experts, Business Users, team leaders and technology group by conducting requirement elicitation sessions such as Joint Application Developments (JAD), Rapid Application Development(RAD), interviews and workshops
• Proficient in developing Business Process Flows, Cross Functional Flowcharts, authoring detailed Business Requirement Document (BRD), Functional Specification Document (FSD), Requirements Traceability Matrix (RTM), user training manuals, creating and maintaining project status reports and dashboards.
• Experience in Data Analysis, Data Mapping, Data Cleansing, Metadata dictionary, Data Modelling
• (Conceptual, Logical & Physical), ER Diagrams, Dimensional data modelling with Star & Snowflake schemas.
• Excellent in collaborative team efforts and follow ups.
• Good prototyping skills for new product features and enhancements using iRise tool.
• Experienced in creating test plans, test scripts, UAT materials including the UAT process, UA test documents and QA.
• Experienced in providing traceability across the project by analysis, coordination and review of project elements involved in requirements, testing artifacts, End - user support documentation and training materials.
• Proficient at creating and transforming business requirements into Software Requirements Specification (SRS) using Rational Requisite Pro and designing business models using UML diagrams such as activity diagrams, sequence diagrams and collaboration diagrams in Rational Rose and MS Visio thereby helping the development and QA teams in understanding the requirements.
• Demonstrated superior time management and multi-tasking skills by accomplishing cross-functional tasks.
• Well versed in using MS Office, and other applications for day to day activities - MS Visio, MS PowerPoint for diagrams & presentations. MS Project for project management and traceability, HP Quality Centre for testing and defect tracking, repository MS SharePoint.
• Adapt in customer service oriented roles. Led and Collaborated with diverse matrix teams. Highly developed writing, interpersonal and presentation skills
• Illustrated good organizational and prioritization skills with strong attention to detail and focus on task completion. Possesses a flexible, adaptable approach and great learning attitude.
• Excellent in problem-solving, multi-tasking and delivery of multiple projects within stringent deadlines.
• Proficient in all phases of SDLC and working knowledge on SQL for queries, business/data analysis and Project Management methodologies
• Strong knowledge of Business Process Modelling assessing “As Is”&“To Be” scenarios and Business
• Proven aptitude to work independently and within a team environment to meet project deadlines.

TECHNICAL SKILLS:

Business Modeling Tools: Microsoft Visio 2013, iRise, UML

Project Management: Microsoft Project 2013, Microsoft Office 2013, SharePoint

Databases: Oracle, MS SQL Server

BI tools: QlikView

Testing Tools: HP Quality Center

Query Language: SQL

EXPERIENCE:

Confidential, New Jersey

Senior Business Analyst

Responsibilities:

• Working with business partners and IT stakeholders to elicit and document business processes and functional requirements
• Perform Initial Assessments to IT initiatives to determine functional and IT impacts that becomes the basis for estimating ROI.
• Effective communication of client requirement to my team and keen involvement at every phase of project using SharePoint.
• Creating Dashboard using Qlikview for data discovery.
• Develop burn down chart for making sure project will get delivered right on time.
• Lead the effort to select a visualization tool to integrate visualization as a technique to validate requirements with the business stakeholders and explain requirements to the IT Dev teams.
• Responsible for conducting daily Scrum and reporting work in progress.
• Lead Analyst/Manager responsible for implementing a new scheduling and routing software that would enable increase service levels to end customers, optimal use of technician availability based on skills and meet on time guarantee for end customers.
• Perform data analysis and mapping and compile client data and Knipper database based on requirements.
• Proficient in all phases of Software Development Life Cycle (SDLC), which involves requirement gathering, requirement analysis, functional design, implementation and enhancement of projects.
• Responsible for tracking all production tickets and follow up on providing a timely solution.
• Created the list of Change requests need to be escalated to the CAB (Change Advisory Board) and being a part of the CAB, performed an analysis over the issues and prioritized accordingly.
• Developed strategies and created plans for Change management programs. Engaged in on-going Production Support to stakeholders for Change request and programs.
• Conducted Risk Assessment for the Change Management, analyzed and documented the overall risk and risk factors.
• Conduct UAT and record any deviation/defects.
• Prepare user manuals and conduct training for client ease.
• Prepare Project closure document by taking proper sign off and lesson learnt report.

Environment: MS Visio, MS Project, UML, SQL Server, PL/SQL, SharePoint, File manager, QlikView, Quality Center, MS office, iRise.

Confidential, New York

Business Analyst

Responsibilities:

• Involved in requirements gathering and analysis in support of data warehousing efforts and data quality analysis for cleansing and developed ETL specifications.
• Design process flow using MS Visio.
• Prepare Business Requirements Document (BRD), get respective sign offs.
• Involved understanding the current business process, defining scope of the project along with position statement.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Acted as a liaison between the offshore development team and onsite business team.
• Administered and supported reporting tools to provide reporting, ad-hoc query and dashboard solutions and capabilities to end users.
• Prepared and documented system requirements and workflows for the content management application tool Interwoven.
• Conducted interviews, meetings and JAD sessions during the process of requirement gathering.
• Supported PMO by mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Designed and Performed standard QA process to include creation and streamlining of new and existing Test Plans/Suites; Maintained Dev Track bug database.
• Assisted PM with project planning, estimating, budgeting, resource allocation, collaboration and time capture using CA Clarity Project Manager.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Created Excel spreadsheets to provide market analysis along with possibilities for currency trading.
• Validated business rules and all artifacts with users, approval and sign off.
• Ensured that the application met user and management expectations.

Environment: MS Visio, MS Project, UML, iRise, SharePoint, QlikView, CRM, SQL Server, PL/SQL, File manager, File net, Clear Case, MS office.

Confidential

Business Analyst

Responsibilities:

• Requirement gathering from retail, supply chain, UI, IT and ecommerce teams.
• Participated in needs analysis, risk assessment and process development to achieve business goals.
• Drafting, reviewing, analyzing and prioritizing business requirements using BRD and Requisite Pro.
• Supporting the development team to ensure they understand the work before the sprint starts.
• Designed & developed Narrative Use Cases, Use Case diagrams, Activity diagrams, Business Flow Diagrams in UML methodology using MS Visio.
• Attended in Sprint Planning Meeting, Daily Scrum Meeting, Sprint Reviewing Meeting and Sprint Retrospect Meeting.
• Worked on Inventory planning and merchandise management and was a part of a project on e-commerce.
• Worked alongside with cross-functional teams in order to establish comprehensive user story and prioritized the user story in product backlog.
• Created User stories and assist Product owner Prioritized user stories.
• Assisted in a project for improving vendor relations and addressing their issues in given SLA time frame.
• Collaborating with key stakeholders to scope and shape any change requirements.
• Planning sprint backlogs in Agile Scrum, facilitating the Scrum team occasionally.
• Prepared Test Cases and Requirements using Quality Center for the different modules of the application.
• Assisted in projects involving store set up, SOP guide, merchandising, vendor management, invoice management, order fulfillment, omni channel sales and marketing, distribution, product pricing, competition analysis and supply chain.
• Involved in writing Test Plan in accordance with the business requirements for the UAT.

Environment: UML, Rational Rose, MS-Visio, SharePoint, Clear Quest, Requisite Pro, SQL, Oracle, MS office.

Confidential

Business Analyst

Responsibilities:

• Served as a liaison between mortgage specialists and the project team.
• Responsible for gathering user requirements and specifications for designing a mortgage based loan system using and documenting the same.
• Extensively involved in maintaining requirements traceability and communicating any changes to these requirements to different business groups and programmers.
• Used iRise Studio for designing and simulation of web applications Led and conducted JAD sessions for requirements gathering, analysis and design of the system.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using Rational Tools.
• Well versed in writing queries/scripts for data analysis and QA reporting and testing.
• Designed the system, prepared UML and sequence diagrams using Rational Rose.
• Responsible for writing detailed descriptions of user needs, program functions, and steps required for developing or modifying software programs using Rational Rose (UML).
• Prepared functional specification documentation (FSD) and communicated these to the stakeholders.
• Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.
• Conducted business requirements, functional and technical meetings with business groups.
• Used MS Visio for process modeling and business process flow diagrams.
• Extensively involved in regression testing during various phases of the application.

Environment: Rational Rose, Rational Req Pro, SQL Developer, Oracle, Win Runner, MSOffice.