SUMMARY:

• Senior Business Analyst with extensive experience in SDLC (System Development Life - cycle) documentation, Project Charter creation, Confidential ’s (Business Requirements Documents) with Visio flow diagrams and functional business definition.
• Documentation of as-is-state, conceptual design, requirements gathering, cost benefit/gap analysis, liaison with various business units and technology teams, coordination with QA/UAT prior to final sign-off of Confidential ’s and implementation of specified requirements into the production environment.
• Significant experience in managing projects, identifying stakeholders, working with the project sponsor in ascertaining the budget for projects, keeping a tight timeline on completion of milestones, matrix tracking of items to be completed, coordinating and communicating with project team.
• Financial Services Manager with coaching experience of 7+ teams; including AP & AR processors, Cash Applications, Collection Analysts, Credit & Collection Technicians, Confidential (810, 850, 855, 856, 997) transactions and AR Supervisors.
• Additional experience with creating, developing and managing financial systems, providing financial systems support to a global finance team and Subject Matter Expert (SME) of process re-engineering.
• Extensive computer conversions, creation of Crystal Reports, inventory data management and implementation.
• Experience working with regulatory compliance projects, contract interpretations and attention to details.

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Business Analyst Consultant

Responsibilities:

• Responsible for meetings, gathering requirements from Stakeholders and others to ensure project objectives are captured and implemented.
• Create and prepare meeting agenda to solicit business requirements from cross functional teams.
• Create and distribute meeting minutes with action items.
• Creates Confidential ’s to initiate project definition and project scope.
• Creates Confidential ’s (business requirements documents) and document change management requests; in order to streamline the workflow, by creating system solutions.
• Ensures the chosen system solution requirements are met and are properly integrated into the production environment.
• Liaison between the lines of business and the development team.

Confidential, Newark, DE

Business Analyst Consultant

Responsibilities:

• Responsible for gathering requirements from Business team and Developers to ensure project objectives are captured and implemented.
• Initiates requirements and review meetings, including preparation of agenda, presentation for meetings and distribution of meeting minutes.
• Creates business, functional and technical specification documents, as well as Visio workflows of present & future system solutions.
• Ensures the chosen system solution requirements are met and are properly integrated into the production environment.
• Liaison between the lines of business and the development team.
• Documents and executes testing scenarios, including UAT
• Facilitate projects in the Investment Banking arena.

Confidential, Wilmington, DE

Business Systems Analyst / Project Manager

Responsibilities:

• Responsible for requirements gathering from end users/SMEs/stakeholders, SDLC documentation, initiate meetings to discuss current processes, conceptual design, system testing, and management of processes up to & including UAT/signoff.
• Initiated meetings with stakeholders to define requirements and conceptual design, as well as meetings with DBA’s, ETL & technical leads to further define technical requirements.
• Analyzed and documentation of user requirements to improve existing Financial System’s business objectives.
• Developed overall functional requirements, test plans and assigned design requirements to the development team.
• Created workflow diagrams.
• Worked with Informatica ETL developers to understand the directory of where the legacy data was coming from and future directory location.
• Worked with data modelers and GUI developers to write technical requirements of the GUI interfaces.
• Facilitate projects including migration of Confidential data and Mobile pay by phone technology.

Confidential, Philadelphia, PA

Business Process Integrator

Responsibilities:

• Responsible for requirements gathering, SDLC/Scope & Application documentation, cost benefit analysis, use case creation and testing, implementation of user requirements, as well as SAP upgrade testing and 1st line of client support for SAP FICO issues for global organization.
• Gathered user requirements, created SDLC documentation, cost benefit analysis, implementation of specified requirements, UAT and Visio flow diagrams
• Provided support of SAP FICO Module, developed SAP Finance scripts (training documentation)
• Tested upgrade environments for SAP ECC5, ECC6, EHP4 & EHP5
• LSMW for ACH Upload to convert payment method from check to ACH & Cost Center LSMW to change validity date
• Migrated P-Card (Procurement) payments, knowledge of Procurement and Supply Chain, implementation of P-Cards
• Managed Finance team SharePoint site, by creating a document repository and authorizing users read and write access to site
• Managed SAP Helpdesk, including 1st line of financial system support for Global organization
• Migrated Service Center (Peregrine) ticketing system to Service Now ticketing system
• Orchestrated monthly IT Global Conference Calls
• Facilitate projects including Data Access Retention Tool, Unclaimed Property, Service-Now.

Confidential, Newark, DE

Business Analyst Consultant

Responsibilities:

• Reconciled legacy systems / data cleansing in preparation for SAP implementation
• Participated in SAP planning and documentation
• Orchestrated live meetings
• Facilitate projects in the Investment Banking arena.

Confidential, Newark, DE

Financial Services and Confidential Manager/Business Analyst

Responsibilities:

• Responsible for process re-engineering, managing Credit, Collections, Confidential processing & Cash Application teams
• Gathered user requirements, SDLC process documentation, process re-engineering
• Initiated automation of processes, program changes, enhancements and improvements
• Managed third party Accounts Receivable, Credit & Collections and Confidential processing
• Prepared client cash reporting, initiated meetings & made presentations for Accounts Receivable 3rd party clients
• Conducted month -end closings, reconciliations and reporting of 3rd party clients cash applications

Confidential, Coudersport, PA

Business analyst

Responsibilities:

• Responsible for SDLC processes, meeting with business users to discuss current processes, requirements for conceptual design, documentation, system testing, and management of process up to & including UAT/signoff
• Worked as a Project Manager / Team lead for regional Inventory warehouse implementation
• Worked as IT and end-user liaison to define and gather functional business requirements
• Documentation of conceptual design, system testing and implementation of specified requirements
• Developed procedure/training scripts
• Created Crystal Reports, executed program changes, enhancements and implementations
• Also served as a PM while working with outside vendors to ascertain which reporting tool was best for a company

Confidential, DALLAS, TX

Financial Systems Support Analyst

Responsibilities:

• Responsible for Financial System Support of 5 regional offices
• Provided analytical and technical support for Solomon Financial Systems including end user security, upgrade conversions, Y2K testing and regional WinFrame systems
• Configured Financial Application with set-up of General Ledger Chart of Accounts
• Developed systems training materials and provided user documentation for inventory auto replenishment program
• Executed data cleansing processes to create / implement a standardized Unit of Measure conversion
• Consolidation and data cleansing of regional office master data (vendor, customer & inventory codes) to conform with corporate formats
• Implemented an inventory replenishment system at regional offices to automate purchases, receipts and payment of medical supplies
• Analyzed, defined and implemented automated business processes and solutions