SUMMARY:

• Around 9 plus years of experience as Business Analyst
• Currently working as Senior Business Analyst for Disaster Recovery & Housing Construction project with New Jersey Confidential .
• Current role involves requirements gathering, organizing JAD session, designing workflows, creating BFRD, documenting the change request and clarifying development and QA team to build and test the new system
• Possesses excellent knowledge of SDLC, Requirement gathering and Testing methodologies
• Have sound understanding on Disaster Recovery, Risk Management & Housing Construction, Healthcare plans, claims processing and adjudication, Providers, Members and Healthcare Management
• Worked as Test Lead for Health Insurance Exchange MA project for Functional and Accessibility testing Team
• Possess sound knowledge of Section 508 ADA mandates and Web page accessibility
• Worked extensively for Healthcare clients on different assignments like Members and Members Enrolment, Providers and Provider Enrolment, Claims Enrolment, Claims Processing and adjudication, Data Migration, Healthcare Reforms and Healthcare Exchange
• Can work independently and take pro - active decisions to mitigate the risk challenges and issues
• Has good communication skills and exudes confidence in solving any issues arising in the work environment
• Handled a team of 18 member team as Test Lead in Confidential and 25 member including offshore at CGI
• Have sound knowledge of HP Quality centre, RQM, CQ, SQL, JIRA, Microsoft Visio, Excel and Word
• Actively participated in the organizational activities like conducting Knowledge Sharing sessions, taking interviews and training new joinees
• ISTQB certified Testing Professional with sound understanding of testing methodologies
• Got Super Hero Award while working for Healthcare Exchange Project ( Confidential /IES) Massachusetts
• Got Star Performer Award for the Q4, 2011 at Confidential Technology Solutions

TECHNICAL SKILLS:

• Healthcare Management
• Providers and Members
• Housing Construction
• Risk Management
• Data Migration
• Web Services
• SQL
• HP Quality Centre ALM
• ICD - 10
• Soap UI
• Accessibility /Section 508
• Usability Testing
• JIRA
• RQM
• Mainframe Claims Adjudication
• Claims Processing
• TSO/ISPF
• JCL/COBOL
• DB2
• UNIX
• MS Project, Visio, Excel & Word

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Senior Business Analyst

Responsibilities:

• Requirement gathering with stake holders
• Organize JAD session with stake holders
• Business Process Management
• Creating Business Functional Requirement Documents
• Creating solution frameworks and process workflow
• Interface Design for new system developments
• Extensive work with BPM, .Net and Java application development
• Sound SQL Server exposure from communicating rapid application development effects on reporting management
• Analyst for SAP Business Objects reporting platform that delivers multiple canned reports
• Creating mapping documents, User Guides and UAT training materials
• Conducting UAT training session for the stake holders
• Contribute to Knowledge Management Initiatives
• Take sessions for Dev team and QA team to clarify the requirements
• Support the system implementation
• Test Case Review

Confidential, Massachusetts

Test Lead / Business Analyst

Responsibilities:

• Managed a 18 member team including offshore and onsite
• Taken part in requirement gathering
• Modified and reviewed use cases and change request
• Creating Business Functional Requirement Documents
• Creating solution frameworks and process workflow
• Crafted test strategy, test plans and test cases for functional testing
• Identified the test scenarios based on the requirement and Use cases
• Prepared the requirement traceability matrix and regression suit
• Done Estimation and impact analysis of Change Request for testing life cycle
• Handled defect triage between development and QA team
• Created Dashboard/Reports for daily testing status
• Modified and updated User Interface design document
• Allocated Works and prepared Daily Status Report based on each day team productivity
• Have sound understanding of JIRA,QC,RQM, Soap UI and SQL Web Based Accessibility and Usability Testing, Section 508
• Delivered accessibility requirements (WCAG 2.0/Section 508) document
• Handled team of 10 members including onsite and offshore
• Crafted test strategy, test plans and test cases for accessibility and usability testing.
• Prepared Accessibility / Usability Standards and Guidelines for the project
• Executed test cases for Web based system to validate accessibility and usability requirements
• Have sound understanding of JAWS, NVDA, WAVE, Policy Tester, Juicy Studio, Total Validator, Color Contrast Checker and Zoom Text Reader Tools
• Evaluated and recommended test and developer tools for accessibility testing
• Taken interview for acquiring new resource
• Provided training to developers on accessibility requirements
• Generated Daily Work status Report for all the Offshore and onsite Team members

Technical Requirements: Java, JSP, ADF, COGNOS, Windows XP, Functional Testing, ATSM, JIRA, Rational Quality manager, WCAG 2.0, Section 508, JAWS, NVDA, WAVE, Policy Tester, Juicy Studio Total Validator, Color Contrast Checker and Zoom Text Reader Tools and Selenium

Business Analyst, Test Lead, QA, Developer

Confidential

Responsibilities:

• Handled a team of 25 members including onsite and offshore
• Requirement gathering and organizing JAD sessions with onsite BA team
• Developed new COBOL, JCL, VB, Oracle, UNIX and C++ programs as per client specifications for web based and mainframe Applications
• Created E-Learning for Healthcare Management and Benefit Testing
• Done VB Excel based automation with HP QC for generating various Daily and Monthly Dashboard Reports
• Allocated works and prepared Daily Status Report and Dashboard for smooth productivity reporting including offshore and onsite.
• Prepared Weekly & Monthly Status Report and requirement traceability matrix for Client
• Trained the New Team Members by organizing brain storming and best practice sessions
• Interviewed new resource for various project requirements
• Prepared the Monthly and Yearly Billing invoice for the Project
• Given KT to new team Members for new projects
• Have good exposure to the Risk management and base lining all testing policies with quality assurance, policies and standard
• Prepared Test Strategies/Plan for the Design, development and Test Execution
• Created Best Practices for client system to save the maintenance & support cost
• Handled Defect debug, troubleshoot impact and gap analysis, coordinating issue resolution among the stake holders and handling the Defect Triage calls
• Done Test case estimation, Test Design and Test Plan/Scenario/Cases creation within standard process compliance.
• Executed and reviewed Healthcare claim adjudication and processing in Confidential system and have good exposure to members, providers, payers authorization and Healthcare plans
• Involved in the test execution and preparation of test Closeout results log.
• Handled meetings with clients for the business clarification and Triage call