SUMMARY:

• 7+ years of Industry experience as a Sr. Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Extensive experience with Business - to-consumer (B2C) sales of tangible goods/online services and Business-to-business (B2B) scenarios, such as e-procurement
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects
• Identified and retail procedures for emerging retail chain
• Created Physical Inventory process for retail stores, consisted of data integration and inventory processes with third party vendor
• The aim was to implement a PDM/PLM (Product Lifecycle Management) solution. The solution provides benefits such as shortened lead-time, lower production costs, improved product quality, accelerated revenues, tightened product collaboration, and greater responsiveness to customer. Specific benefits include Document Management, Configuration, Revision Control, Change Management, Graphical Workflow and Release Management
• Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions. Proficient in Technical and Business Writing, Business Process Flow, Business Process Modelling, Business Analysis and Testing various methodologies.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Competent in Creating Unified Modelling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Created Physical Inventory process for retail stores, consisted of data integration and inventory processes with third party vendor
• Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM)which helped in controlling numerous artefacts produced by the teams across the deliverables for a project
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.

TECHNICAL SKILLS:

Programming Languages: C, C++, C#, VC++, VB, VB.NET, C#.NET, ASP.NET, Java, SAP, SQL, PLSQLOperating Systems: UNIX, Windows, Linux.

Databases: MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2, Sybase

Application Servers: IBM Web sphere, ATG Dynamo, BEA Web Logic.

Internet: HTML, XML, VB Script, ASP, JavaScript, JSP, J2EE.

Automation Tools: MS Visio, Rational Rose, Rational Clear Case, RationalRequisitePro,Documentum

Bug Tracking Tools: Mercury Test Director, Rational Clear Quest

Utility Tools: MS Office Suite, MS Project, TOAD, Adobe Photoshop

Reporting Tools: Crystal Reports, SQL Server Reports (SSRS)

Data warehousing Tools: Informatica, Business Objects, Cogon s, Erwin

Testing Tools: Quick TestPro (QTP), Test Director, Win Runner, Load Runner

PROFESSIONAL EXPERIENCE:

Confidential, KS

Sr. Business Analyst

Responsibilities:

• Interacted extensively with SMEs to understand and document their requirements pertaining to Fixed Income Instruments (such as Corporate Bonds, Treasury Securities, Municipal Bonds, and Agency/GSE securities, CDs, MBS and New Issue Offerings), Corporate Actions, Risk Analysis, Portfolio Performance Attribution and Optimization.
• Worked with Financial Analysts to evaluate benchmarks that included a vast array of global indices as well as customized benchmarks.
• Developed a project plan with definition of deliverables and required delivery dates for the implementation of phase one of the new Retail Merchandise System with an offshore vendor.
• Assisted the project manager in developing timelines for project delivery as well as assessing risks and impact of changes. Participated in various project related presentations.
• Highlighted inefficiencies in ship-method capping; developed short-term and long-term solutions and provided critical inputs to transportation team for negotiating with logistics service providers
• Actively participated in gathering requirements from various SMEs, Financial Analysts, Risk Analysts and Portfolio Management via JAD/JAR sessions.
• Responsible for implementing supply chain and operations solutions in the exploration & production lines
• Met with internet marketing group to gather and define requirements for reporting on a new retail loyalty program based on referrals, method of referrals, and surveys of members.
• Collaborated with other team members to write detailed Business Requirements Document. Developed Functional Requirements Specifications and System Requirement Specification from the business requirements.
• Designed Use Cases, Use Case Diagrams, Use Case Scenarios, Workflow and Data Flow Diagrams. Business Process Flow Diagrams, Activity and Sequence Diagrams using Microsoft Visio.
• Involved in various brainstorming sessions to investigate, identify, analyze and solidify business rules.
• Reviewed with architect and technical team various technical design documents as well as input and output parameters for various web services.
• Participate in Development Solution in regards to Interwoven Teamsite related design and implementation concepts
• Created and maintained a Traceability Matrix using Rational Requisite Pro.
• Managed requirements using DOORS, a tool newly introduced in the organization. Trained team members on effectively using DOORS for capturing, linking and analyzing requirements and their traceability.
• Involved in analysis for wide range of Six Sigma and Web-based initiatives, including user requirements.
• Generated wireframes and prototype for the GUI.
• Worked with the QA team to develop test plan, test cases and test conditions for integration and functional testing. Traceability Matrix was used to ensure complete end-to-end testing.
• Wrote and executed test scripts for GUI testing using Win Runner.
• Coordinated UAT. Reported all bugs and defects to the development team.
• Performed data analysis and ran various SQL queries to critically evaluated test results.
• Participated in end-user training and generating descriptive user manual.
• Assisted production support team in identifying failure points and performing root cause analysis.

Environment: RUP, Rational Requisite Pro, Rational Soda, Rational Rose, Rational Clear Case, Rational Clear quest, Java, VISIO, Oracle, Sybase, UNIX, XML SPY, GOXML, LINUX, HTML, WINDOWS

Business Analyst

Responsibilities:

• Worked with the core team to design business requirement collection approach based on the project scope and SDLC Methodology.
• Worked closely with SMEs and business users in understanding and documenting their current process, gaps and requirements around various aspects of hedge fund management: asset classes, corporate actions, performance reports, client reports, general ledger, P&L and reconciliation.
• Critically evaluated requirements gathered from multiple stakeholders - accounting, operations and management groups - and reconciled conflicts.
• Developed a project plan with definition of deliverables and required delivery dates for the implementation of phase one of the new Retail Merchandise System with an offshore vendor.
• The company is a shipping and Freight Forwarding company and conducted a preliminary study to understand their business processes to improve their product mix.
• Worked on Freight Forwarding Application which gives customers details about the freight options without spending a day on the phone. It gives instant quotes and dispatches the freights without anyone picking up the phone.
• Extracted the Business Requirements during various sessions with business leads and tagged all requirements in Requisite Pro, tracing them all the way to the stakeholder requirements
• Conducted JAD sessions with SMEs and technological experts to gather data requirements such as securities pricing, corporate actions and custodial data. Identified various data sources from where the data had to be extracted for the new platform.
• Responsible for producing process flow diagrams for TO-BE process flows and AS-IS process flows using Microsoft Visio.
• Performed detailed GAP analysis involving the current state and proposed state analysis. Critically evaluate information gathered from multiple sources and reconcile conflicts.
• Worked closely with the architect, database administrator and technical team during Data Mapping and Data Integration.
• Developed a thorough and repeatable software requirements methodology utilizing the Rational Unified Process (RUP) and Unified Modelling language (UML)
• Creation of Business Process specifications, application designing using RUP, database schema design and implementation methodology
• Participate in Development Solution in regards to Interwoven Teamsite related design and implementation concepts
• Support for an inventory management value assessment to improve financial performance and the customer experience by reducing working capitals and supply chain costs, and improving on shelf availability.
• The Supply Chain scope includes the entire supply chain from production order to shipping & delivery and order management.
• Generated System Requirements Specifications document for reports such as investment performance reports and transaction holdings.
• Collaborated with the QA team to develop the test strategy, test conditions and test case scripts to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Designed and implemented basic SQL queries for testing and report/data validation. Data validated included but was not limited to Net Asset Values (NAV), general ledger balances and realized gains and losses.
• Reported and assessed all application defects, user issues and resolution status to the higher manager using JIRA Bug Tracking software.

Environment: Java, UML, Rational Rose, Requisite Pro, Zach man Framework, Clear Case, Clear Quest, Win Runner, Load Runner, Rational Clear Case, Perl and Oracle on Windows, PL/SQL, and UNIX

Business Analyst

Responsibilities:

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Identified and retail procedures for emerging retail chain
• Created Physical Inventory process for retail stores, consisted of data integration and inventory processes with third party vendor
• Agile Assigned tasks among development team, working with clients to better understand their needs and present solutions using structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Design, development, implementation and roll-out of Micro strategy Business Intelligence applications
• Suggested web security using encryption and authentication technologies for reporting and complaint filing procedures.
• Lead Business Intelligence reports development efforts by working closely with Micro strategy, Teradata, and ETL teams
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Used MS Visio for Process modeling, Process mapping and Business Process flow diagrams.
• Lead multiple project teams of technical professionals through all phases of the SDLC using technologies including Oracle, Erwin, Data Stage, Data Warehousing, Web sphere and Cognos.
• Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
• Expertise in development of High level design, Conceptual design, Logical and Physical design for Database, Data warehousing and many Distributed IT systems
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Agile Assigned tasks among development team Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access. Produce performance reports and implement changes for improved reporting. Interface with internal customers. Provide ad-hoc reporting and analysis from data sources including PeopleSoft (SET) and Teradata
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Upgraded e-commerce web site engine by managing resources and responsible for installing new software version to increase site uptime by 3%.
• Identified various frequently used modules with in the application as well as the peak user volume for load testing purposes.
• Analyzed the test results from QA teams using Performance Studio Analysis to create various scenarios.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.

Environment: Java, J2EE technology, .NET, ASP.NET, SQL Server, Project Management, Agile, Windows Advanced Server, UNIX / Oracle Platform, MS Visio, MS Dynamics, RUP, Rational Rose, Rational Clear Quest, Rational Clear Case, Rational requisite pro, rational test manager, Rational Robot

Business System Analyst

Responsibilities:

• Gather requirements by conducting meetings and brainstorming sessions with senior management of the Research Group and SMEs and document them.
• Developed the Project Scope and Vision document in assistance with the Project Manager.
• Wrote Documents such as bidding process, system guides for the entire application using MS word, worked on design of shipping and logistics industry process such as commodity library, freight management, and Document management using Adobe
• Agile software development is a group of software development methods in which requirements and solutions evolve through collaboration between self-organizing, cross-functional teams.
• Also performed the as-is and to-be Assessment to understand the underlying gap in the business process.
• Custom tools upgrade client had created marketing, merchandising product tools to support their custom web application which needed to be re-architected to work with ATGs ecommerce suite
• Extensively used MS Visio to develop the solution concept, business timeline and wireframes.
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Support for an inventory management value assessment to improve financial performance and the customer experience by reducing working capitals and supply chain costs, and improving on shelf availability.
• XML order header and order detail data transfer; inventory/supply chain management modules
• Interacting with the development and testing teams to improve overall quality of the software.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Have been working on exploring different software systems and databases in order to design a possible solution and identifying vital data points/elements.
• Participated in the Logical and Physical Design sessions and developed Design Documents.
• Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
• Responsible for managing the migration of the department’s website using Web Builder and ensuring that there are no broken links on the intranet.

Environment: ASP.NET, SQL Server, Project Management, Agile, Windows Advanced Server, UNIX / Oracle Platform, MS Visio, MS Dynamics, RUP, Rational Clear Quest, Rational Clear Case, Rational requisite pro, rational test manager, Rational Robot

Business Analyst

Responsibilities:

• Responsible for gathering user requirements and specifications for designing a mortgage based loan system using and documenting the same.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using rational tools.
• Conducted Business Requirements, Functional and Technical meetings with Business groups.
• Extensively involved in maintaining requirements traceability and communicating any changes to these requirements to different business groups and programmers.
• Understand the As Is system and develop the To Be system concept and also prepare the System Process Maps.
• Performed Gap Analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Collaborated on creation of documents such as the Vision, business requirements (BR) and business systems design (BSD) documents
• Led the development of a training program to train users on a custom web application and a Cognos ad-hoc reporting environment.
• Responsible for writing detailed descriptions of user needs, program functions, and steps required for developing or modifying software programs using Rational Rose (UML).
• Prepared Functional Specification Documentation (FSD) and communicated these to the stakeholders.
• Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.

Environment: Rational Rose, Rational Req Pro, RUP, Win Runner, Load Runner, Agile, MSOffice, Java. .Net, SQL Server, Agile, Windows Advanced Server, UNIX / Oracle Platform, MS Visio