SUMMARY:

• Over Five Years of expertise and experience in Business Analysis and systems analysis.
• Experienced in Software Development Life Cycle (SDLC) - Waterfall, and Agile Software Development methodologies.
• Expertise in Visualize rapid prototype and design to communicate complex ideas.
• Design Mockups and prototype to drive stakeholder and user consensus.
• Ability to learn quickly, take ownership of projects, multi-task and maintain high standard of service and quality control.
• Experienced in writing and maintaining the Requirement Definition document that included Business and Technical Requirements, Use cases and UML Diagrams.
• Experienced in Banking, Healthcare and Insurance application with government and private sector.
• Expertise in conducting Joint Application Development (JAD), Joint Application Requirement sessions (JAR).
• Worked extensively with the team to meet business requirement, create prototypes and analyze workflows.
• Expertise in Project Planning, Project Design, creating functional specifications and data flow diagrams.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business and solution requirements.
• Involved in creating and maintaining Test Matrix and Requirements Traceability Matrix and performing GAP analysis.
• Conducted User Acceptance Testing (UAT). Performing early analysis of existing systems to help define integrations.
• Good knowledge of SQL queries.
• Overall understanding of Service Delivery, (SLA) Service Level Agreements, and Stakeholder requirements.
• Conduct walkthrough and signoff procedures.
• Define project milestones, schedules, monitoring progress using MS SharePoint and update plans as required.
• Maintained and Reviewed Change Requests and documented all analysis.
• Extensive experience working on MS Visio, Excel, Power point, Word, Access and Outlook.

TECHNICAL SKILLS:

Operating Systems: Windows NT, Windows 95/98/2000/XP and DOS

Business Modeling Tools: MS Visio, PowerPoint

Web Languages: ASP, HTML and JavaScript.

Business Applications Microsoft Office Suite: MS Word, Excel, Outlook, Access, PowerPoint, SharePoint 2007

Testing Tools: QTP, Win Runner, and Load Runner

Bug Tracking Tools: Test Director, Quality Center, Clear Quest, JIRA

Databases: SQL server, MS Access, Oracle, MySQL

Programming Languages: SQL, XML, UML

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

AVP Business Analyst

Responsibilities:

• Perform requirements gathering from the business users of the system while adhering to strict project schedules.
• Interact with business owners, SMEs, and management team to identify scope and to prepare Business Requirements Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Visualize rapid prototype and design to communicate complex ideas.
• Design Mockups and prototype to drive stakeholder and user consensus.
• Work with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Involve in Performance testing, Regression testing, System testing and User Acceptance Testing.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Conduct sprint planning based on new and backlogged requirements.
• Conduct surveys, interviews and facilitate Joint Requirement Planning (JRP) sessions with the Business Users and SME’s.
• Conduct JAD sessions for communicating with the project leads and stakeholders and proposed process workflows, functional specifications and project initiation parameters.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Capture quality attributes, external/internal constraints for functional/non-functional requirements.
• Prepare project related presentations and provide progress reports to the higher management and stakeholders using MS Office.
• Suggest measures and recommendations to improve the current application performance.
• Interact with computer systems end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Work with business teams to understand the requirement and needs of the potential customers and the target market.
• Prepare complete and accurate documents to suite functional specifications and user requirement.
• Design and execute test plans, strategies and test scripts for effective business analysis.
• Administer all activities to resolve issues related to business and analyze and resolve all critical problems that occur in managing organizations business.
• Provide solutions to support staff and clients to regulate business activities in compliance with company policies and procedures.

Environment: Axure RP, JIRA, UML, SQL, MS Project, MS Office.

Confidential, Alexandria, VA

Business Analyst II

Responsibilities:

• Perform requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices.
• Interact with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Visualize rapid prototype and design to communicate complex ideas.
• Design Mockups and prototype to drive stakeholder and user consensus.
• Work with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Report tracked defects with reference to severity and types using HP ALM, and JIRA.
• Involve in Performance testing, Regression testing, System testing and User Acceptance Testing.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Conduct sprint planning based on new and backlogged requirements.
• Conduct surveys, interviews and facilitate Joint Requirement Planning (JRP) sessions with the Business Users and SME’s.
• Conduct JAD sessions for communicating with the project leads and stakeholders and proposed process workflows, functional specifications and project initiation parameters.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Establish and maintain traceability matrix until all the business requirements are signed off.
• Perform task decomposition, delegated tasks and monitored project milestones using MS SharePoint and HP ALM.
• Capture quality attributes, external/internal constraints for functional/non-functional requirements.
• Prepare project related presentations and provide progress reports to the higher management and stakeholders using MS Office.
• Work with the Quality Assurance lead to develop detailed Test Plan and Test Case.
• Suggest measures and recommendations to improve the current application performance.
• Interact with computer systems end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Participate in development of Training Materials for the new technology and organizing User Training.
• Work with business teams to understand the requirement and needs of the potential customers and the target market.

Environment: PTS, Visio, HP ALM, JIRA, QTP, JAWS, WAVE, UML, SQL, MS Project, MS Office.

Confidential, New York, NY

Requirements Analyst

Responsibilities:

• Adopted Agile Process and its best practices as the process product for implementing the project as well as following incremental methodology.
• Worked with the business owner, project manager, and technical team to document the product's vision and establish the project scope.
• Elicited information from end users and senior management to display requirements in a format that allows for easy review, approval, and implementation.
• Performed GAP Analysis and interacted with SME’s, project managers, developers and conducted JAD sessions throughout SDLC to resolve open issues.
• Documented Business scripts after understanding the system thoroughly and translating them to the developers to help in corporate the current system features into the future system.
• Created and verified user stories and use case specifications with activity and state diagrams.
• Supported software upgrades and installation of projects including facilitation of meetings, tasks scheduling, status, issues, escalations and change management.
• Worked closely with the QA team and Developers to clarify and understand functionality, resolve issues and provide feedback to identify defects.
• Executed GUI testing: tested the screen navigation, graphics and hyperlinks, etc. to ensure requirements are met.
• Wrote SQL queries to extract data from the database for Backend Testing.
• Participated in the team meetings to discuss issues arising out of the Quality Assurance (QA) testing team and provided appropriate feedback from the requirements perspective.
• Created exceptions report which were then submitted to project lead and stakeholders on a regular basis.
• Involved in the design phase of the development.
• Worked with the business end users, project and technology management and their staff to identify, define, interpret, and clarify scope of problems/issues in terms of complex business systems.

Environment: J2EE, Oracle, Windows, SVN, SharePoint, Quick Test Professional

Confidential, New York, NY

Software Test Analyst

Responsibilities:

• Prepared the Traceability Matrix for mapping the Requirements with the Test Cases through Quality Center.
• Developed Test Scenarios against Software Requirement Specifications.
• Performed Functionality Testing and GUI Testing.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Conducted manual testing on all application.
• Developed Test condition & Test Data to execute the test scripts.
• Coordinated software defect tracking efforts to ensure satisfactory defect resolution.
• Performed verifications on fix and documented status of defects appropriately.
• Provided administrative support involving general administrative responsibilities for the day-to-day operations.
• Performed front end, back end, GUI, Functionality, Security testing on the application.
• Involved in Manual User acceptance testing with various combinations.
• Developed & executed Test scenarios for User Acceptance Testing.
• Designing and Executing Test Cases in Quality Center.
• Conducted Multi-User, Smoke and System testing.
• Performed Performance Testing to identify abnormalities in the web application.
• Developed test cases based on business and functional requirement.
• Tested the final application for Usability testing to verify whether all the User Requirements were created to by the application.
• Monitored the defect tracking process using Quality Center, trouble shooting and generating customized graphs and reports for the client.
• Maintained Requirement Traceability Matrix (RTM).
• Maintaining status reports and communicating with the Management regarding progress of work.

Environment: Quality Center, Oracle, SQL Server, Windows.