OVERVIEW:

• Overall 10+ years of experience with 8 years of IT experience as a Business Analyst in large complex IT development projects.
• Extensive knowledge in Business Process Reengineering / RFPs/ Analysis / Consulting / Leading /Project Management roles gained through experience in delivery and practice development with multiple implementations.
• Successfully completed engagements with clients relating to business case development, business transformation, Implementation, Roll - out, Upgrades and Support
• Suggest solutions for business problems, Anchoring teams during end to end implementation assignments, Requirements Analysis and Feasibility Study, Test Plan execution and software delivery
• Experienced in Requirements gathering, Feasibility Study, Gap Analysis, Prototype Projects for CRP sessions, Blue Printing, Business Process Re-engineering, Configuration & System Build, Unit testing, Integration Testing, Regression Testing, UAT, User Training and Development of Training Content Documents and Post Go-Live support
• Proven track record of leading teams in the global Finance and Logistics implementations on projects based out of USA, implementation roll-outs including European, Asian and South American countries.
• Leading his business counterparts in clients and team members both onsite and offshore with his excellent facilitating, communication, coaching and problem solving.
• Proven Project/Delivery Management skills in project time planning, resource planning, forecasting, quality & change management areas, managed Application Management and Development projects as a part of Global Delivery Projects on onsite/offshore model & global delivery center models.
• Functional solutions design, development, testing, delivery and support experience in Project Systems as core areas with Financial and Logistics integration best business practices and ASAP methodology. Also experienced in Customer projects, Overhead and Capital Investment projects.
• Unit Testing, Integration testing scenarios, End to End test scripts with data development. Mercury tools, QTP for testing.
• Expert in business process engineering and software development life cycle (SDLC), including analysis, design, development, testing and implementation of software applications.
• Deep knowledge of ERP Strategies for Complex.
• Custom development of Reports (Interactive, Classical & ALV), Interfaces, Conversions (Data), Enhancements, Forms and Workflow
• Extensive experience in using LSMW to load data using Flat/Sequential files / Confidential 's
• Data migration/Conversions and Interfaces (Batch input using BDC, Direct Input, LSMW)
• Domain Experience: Cable, Automotive, Hi-tech, Beverages and several others.
• Excellent Communication, Interpersonal, Leading and Problem solving skills
• Strong experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, Agile/Scrum, RUP (Rational Unified Process) and Software Testing Life Cycle (STLC).

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, IA

Business Analyst

Responsibilities:

• Partner with business IT teams to develop business case for the project including vision, strategy, execution plan and support model. Present business leaders with process best practices based on market analysis.
• Ensure timely and accurate communication with project staff, management and clients throughout the life cycle of the project.
• Manage Business Redesign and Software Development projects, including the preparation of an overall project plan, incorporating budgets, costs, resources, timelines and deliverables to ensure success.
• As part of Confidential activities, developed a strategic vision, identified customer’s objectives. Assessed the potential for reengineering and provided scope of the appropriate process.
• Collaborated with the business team to gather requirements to deliver reports for all functional areas.
• Facilitated new and improved reporting implementation processes, writing RFP’s.
• Managing entire project operations with a view to achieve business objectives and ensure optimum utilization of available resources.
• Integrating with other modules, integration testing & extending Post Go-live support, including training support to end-users.
• Drafting functional requirements for projects to represent the processes and functions involved.
• Guiding the users in using various modules and the management for various functional issues.
• Defines project scope, goals and deliverables that support business goals in collaboration with project team
• Identifies and manages project dependencies and critical path
• Develops communications documents, Project status, project milestones, Notification, Training guide etc.
• Effectively communicates project expectations to team members in a timely and clear fashion
• Proactively manages changes in project scope, identifies potential risks, and devises contingency plans and gap analysis
• Managed development to delivery within timelines and quality objectives.
• Coordinate and facilitate meetings with clients to gather and document requirements and explore potential solutions
• Plan, design and recommend business processes to improve and support business activities
• Interfaced with business users to prepare and update Business Requirement Document (BRD) and Software System Requirements. Created use cases, user stories, workflow/process diagrams.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Prepare test cases, test scenarios and perform all types of manual testing
• Reviewed and modified quality assurance programs and tested performance according to user’s specific requests and data inputs.
• Validated technical designs created by IT developers against functional specifications.

Environment: Use Cases, SQL, UML, HTML, Quality Center, Oracle, Java, XML, MS-Office, Windows

Confidential, Secaucus, NJ

Business Analyst

Responsibilities:

• Develop an in-depth understanding of the product and underlying models/methods.
• Work closely with product management and product development to interview, research, analyze, and derive business, functional and technical requirements.
• During Confidential worked on Organizational Change for business, built the organizational change, identified Confidential opportunities.
• Clarify and translate market requirements into functional and non-functional specifications, and collaborate in the product development process.
• Worked on writing Request For Proposal (RFPs)
• Make important tradeoff recommendations between functionality, resources and timing.
• Contribute, as required, to the "look" and "feel" of the product including screen design, on-line text, and/or graphical user interface (GUI) consistent with company standards.
• Participate in the design and testing phases, including design and testing of prototypes and orchestration and sign-off on acceptance test results to ensure design integrity.
• Interface with the business on business and functional aspects of project, throughout the project lifecycle.
• Interview Subject Matter Experts (SME)
• Create Work Flows/Screen Shots for the Application.
• Conduct/facilitate/participate in interactive and productive JAD sessions.
• Maintain traceability of requirements throughout project life cycle.

Environment: Use Cases, SQL, UML, HTML, Quality Center, Oracle, Java, XML, MS-Office, Windows

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Review and conduct research on all commission discrepancies received from Commissions and Sales Representatives
• Work with Divisional Business Manager on approvals
• Performed Confidential by understanding the existing process and reengineered it
• Actively involved in developing RFP’s, reviewing responses and selecting vendors.
• Perform weekly reconciliation of booking and revenue; determine revenue position
• Calculate sales bonus and commission figures. Develop and review daily/weekly forecast report
• Generate won/lost/deferred bookings and revenue forecast reports
• Manages Human Resource employment requisitions and offers within Confidential systems
• Selected as the Super User for the NY/NJ division during the launch of MyQuotes for Territory Assignment testing
• Develops and reviews monthly unit forecast report. Generate won/lost/deferred booking and revenue forecast report. Develops final reconciliation.
• Manages HR employment Requisitions and Offers within Confidential systems.
• Using defect management tool HP-ALM and fixing the defects raised within the target dates.

Environment: Use Cases, SQL, UML, HTML, Quality Center, Oracle, Java, XML, MS-Office, Windows

Confidential, San Jose, CA

SAP Business Analyst

Responsibilities:

• Participated in As Is Process Discussions and Prepared business process documents
• Involved in the process presentation, to showcase the teams understanding of the clients business and the business requirements.
• Identified the GAP’s and the best business practice suitable for the client and produced it for further approvals.
• Active participation in realization phase, configuring system as per client business requirements.
• Configuration in Project Systems module
• Integration of standard financials and implement FA (fixed asset) addon.
• High Level Demonstration to client on the mapped business processes
• Design of Super BOMs, which will trigger the Variant BOMs as per the Product configured in SD Variant Configuration.
• Implementing the changes as per the ECO in the Variant configuration components such as Classes, Dependencies, Configuration profiles etc.
• Configured the Shipment Process like route determination and Shipment Cost Calculation.
• Worked on Customer Scheduling Agreements, VOR Orders and Returns
• Coordinating & handling issues related to SAP Variant configuration to support the live production
• Designing of roles and user mapping, planned the training strategy, recorded different processes using workforce performance builder
• Assisted in Cutover data preparation and uploading.
• Involved in the post Go-Live support and user training.
• Coordinating with Off-Shore SAP Team Technical discussions.

Environment: Use Cases, SQL, UML, HTML, Quality Center, Oracle, Java, XML, MS-Office, Windows

Confidential, Knoxville, TN

Business Analyst

Responsibilities:

• Worked on performing Confidential (Business process Reengineering) phases including blueprint the new business system performing the transformation.
• Used historical data, projections from Sales team, seasonality factors, new product launches, customer inputs and industry / market intelligence to develop statistical forecast models and continuously worked on improving accuracy of product demand forecasts.
• Utilized a collaborative approach by working with Sales Marketing, Product Development and Finance personnel to obtain and ensure that current and accurate information is used for demand forecasts.
• Developed and refined mathematical models for forecasting methods used to analyze data trends to improve accuracy of forecast information and assumptions.
• Provided monthly forecast information to Supply Chain group with sufficient detail to support S process with a rolling 12- month horizon.
• Creating RFP’s and facilitated in decision making.
• Prepared weekly and monthly analysis of customer order patterns including profitability metrics.
• Assisted in pricing decision making processes in the annual budget development process including creation of volume and templates by customer and market, consolidation input from sales department, and assisting with the preparation of budget presentations for management.
• Worked proactively with Sales, Marketing, Product Development and Supply Chain personnel to avoid order shortages and excess inventory.
• Played an integral role in the strategic planning process relative to revenue and volume growth.
• Collected and analyzed data to prepare reports on customer sales, market share, and industry trends to allow sales management to direct sales efforts and product management to develop new marketing strategies

Environment: Use Cases, SQL, UML, HTML, Quality Center, Oracle, Java, XML, MS-Office, Windows

Confidential, Hickory, NC

Business Analyst

Responsibilities:

• Participated in As Is Process Discussions and Prepared business process documents
• Blue printing phase of project - client facing discussions for business requirements, resolutions with standard functionality or using enhancements Develop Process Flow diagrams
• Assisted GAP analysis to analyze the current system and worked with internal users to help define the system requirements.
• Searched and reviewed existing documents from end-user, business requirements and system requirements.
• Worked on Software Development Lifecycle (SDLC) using Waterfall, and Software Testing Life Cycle (STLC).
• Involved in gathering product backlogs grooming and analyzing requirement for the Sprints to follow.
• Created user case diagram from functional requirement document.
• Created documentation during each sprint to capture the team’s knowledge of the project.
• Participated on daily scrum meeting and sprint review meeting after each sprint.

Confidential, Grapevine, TX

Business Analyst

Responsibilities:

• Exposed to AS-IS, TO-BE, Business Blue Print Phases of Implementation.
• Followed ITIL methodology to improve the quality and reduce defects
• Interacted with multiple cross-functional teams ensuring that all business requirements are captured correctly and report progress to all levels in the organization
• Performed analysis of business rules, business and system process flows, user administration to be used for the new merged platform
• Supported Unit Testing and System Integration Testing (SIT)
• Developed Requirement Traceability Matrix to record the relationship of the requirements to the design, development, testing and release of the software
• Executed SQL queries on relational databases to create daily reports
• High level demonstration to client personnel, core team members, end-users and management team members on the mapped business processes.
• Involved in the process presentation, to showcase the teams understanding of the clients business and the business requirements.
• Identified the GAP’s and the best business practice suitable for the client and produced it for further approvals.

Environment: Use Cases, SQL, UML, HTML, Quality Center, Oracle, Java, XML, MS-Office, Windows

Confidential, Auburn, MI

SAP Functional(PS/MM/SD) Analyst

Responsibilities:

• Responsible for developing Business Requirement and Functional Requirement Document and documenting the requirements in Mercury Quality Center
• Acting as a liaison between the technical, business, testing groups to provide them with required specifications/documentation and to resolve any issues in between
• Worked with the User experience team to design the GUI for the application
• Partner with the LOBs to understand strategic goals, and identify technology components to enable business results
• Identified, researched, defined and documented user problems and automated/manual business processes.
• Actively solicit, analyze, prioritize and negotiate customer requirements from scope definition through detailed system requirements
• Perform root cause analysis, develop solution options, and influence the organization to adopt recommended solutions/trade offs

Environment: Use Cases, SQL, UML, HTML, Quality Center, Oracle, Java, XML, MS-Office, Windows

Confidential

Project Manager

Responsibilities:

• Preparing Steel columns for erection according to industry standards
• Monitoring Welding works and inspection of steel columns
• Project Planning scheduling, organizing & Monitoring
• Maintenance for factory & Project Sites
• Deciding and implementing the detailed Work Breakdown Structure.
• Preparing & Checking of Contractor agreements
• Monitoring Contractors progress through schedules
• Monitoring cost profiles in Primavera Schedule.
• Checking of contractor bills
• Checking of Monthly Performance Report
• Monitoring Labor Productivity.
• Customer Report and Feedback Analysis
• Updating the site progress status to the Project Manager
• Site Survey for Proposed Project & CAD Layout Preparation
• Documentation with respect to the Project Design, Planning and Execution