SUMMARY:

Senior Business Analyst/Project Manager experienced in identification of improvement opportunities and management of transformation programs. Successful addressing of strategy, organization, process and technological needs of Fortune 500 companies. Excellent problem solving and communications skills and demonstrated ability to lead matrixed and cross cultural teams in support of business objectives. Project Life Cycle experience including project planning, business requirement development, functional specifications, and user acceptance test scripting and management of testing activities. Experienced in development and management of product data management systems.

PROFESSIONAL EXPERIENCE:

Confidential, New Hampshire

Sr. Business Analyst

Responsibilities:

• Lead Business Analyst for implementation of SaaS Point of Service and Customer Relationship Management tool for newly launched Hockey direct channel retail stores. Elicited and documented initial and enhancement business requirements and functional integration to corporate SAP SD, MM, WM and FICO modules. Provided gap analysis and proposed solutions. Managed UAT script development, resources and scheduling to execute against overall project plan. Assisted with production implementation and associated user training.
• Testing Lead for UAT and Regression Testing program for SAP upgrade from version 4.6 to 6.5 to set platform for new capabilities and enhanced system performance. Responsibilities included script development, scheduling, resource management and progress reporting. Identified gaps and mitigation recommendations for internal IT and third party consultants. Developed tracking and summary tools to consolidate executive reporting of testing progress for three businesses worldwide. Provided assistance for documentation of user guides.
• Analyst lead for business requirements for initial development and subsequent enhancements of online tool for customization of apparel and accessories for Hockey Team business in both Canada and the US. Translated wire frames to standard BRD format for both user interface and administrator modules. Developed comprehensive testing scripts and manage overall UAT activities.

Confidential, Lawrence, Massachusetts

Project Manager

Responsibilities:

• Directed data cleansing project to review 25K styles / 3,500 Gender Models across all brands/business units/development sites in the global footwear product portfolio management system.
• 2.5 million attributes to be validated and standardized to ensure accurate reporting upon go - live of new forecasting system.
• Established project scope and schedule, documented business requirements, managed key stakeholder resources and provided risk assessment/mitigation plans. Developed data review format and process, overseeing training and review sessions.
• Initiated data validation functional test scripts, working closely with IT to develop error reporting for data inconsistencies within model groupings. Managed worldwide testing and issue resolution with business and IT representatives.

Confidential, New Hampshire

Senior Manager, Development Support Services Operations

Responsibilities:

• Collaborated with internal departments and outside vendors to determine attributes and associated system configuration for continual evolution of Bill of Material and Materials library portion of product data management system. Developed user data entry screen formats; analytical reporting and senior management dashboards.
• Core project member for database development to centralize “buy ready” data sets worldwide resulting in reduction of daily tasks by 20% and seasonal tasks by 65%. Managed requirements sessions and URD documentation. Established UAT scripts and executed testing; provided training documentation and troubleshooting guide.
• Integrated samples ordering process to global database, acting as subject matter expert for requirements, gap analysis, and technical design and testing. Automated customer request inputs in order to provide more accurate consolidated factory order placements. Reduced purchase order quantity overages by 15%.
• Development project lead for supply to satellite distribution center initiative, resulting in reduction of 4 days transit time. This included oversight of revisions to multiple database tables, reports and senior management dashboards. Worked with transportation, distribution, planning, customs and IT to ensure accurate and timely data exchange to multiple corporate systems.
• Project lead for Standards library, proposing and gaining interdepartmental support for new storage and disposition process. Reduced overall physical storage needs 20%. Developed interim cleanup process and associated tools and supervised processing team.
• Developed and presented product development section of corporate training seminar- Understanding Cause and Effect of Activities to the TBL Supply Chain.

Manager

Confidential

Responsibilities:

• Core team member for selection, transition to, and implementation of, global product data management system. Provided analysis and recommendations for Product Development processes and data configuration. Established electronic library of 19,000 approved materials. Subject matter expert for customization of Bill of Materials for use in design specifications. Managed creation and execution of unit acceptance testing scripts, established user guides and traveled internationally to present training.
• Managed establishment of samples ordering database- reducing key manual seasonal setup activities and ongoing ordering tasks by 35%.
• Designed and managed data collection methodology for green product reporting by Corporate Social Responsibility team.