SUMMARY

• Over 8+ years of experience in business analysis andsystem analysis experience in Insurance, Banking, Confidential in USA.
• Extensive experience in requirements gathering, business case development, business process documentation, GAP analysis, data quality analysis and business modeling, communications and vendors management, change and risk management, lean management and project management, unified modeling language (UML),management of custom and vendor application and support management for software design and development and web - based technological platforms.
• Expertise and experience leading entire project life cycle leveraging customized approaches, structured methodologies and industry best practices from PMBOK Guide, CBAP, RUP and Agile Management techniques.
• Possess solid business analysis skills including AS-IS and TO-BE business process development, organizational change management, data modeling, conceptual design, data variance analysis and quality management, cost- benefit analysis, Testing, problem solving and user satisfaction project deliverables.
• Extensive use of Business Analysis tools including MS Office Suite, MS Visio, Rational tools, Enterprise Architect, Clear Quest, Mindmap, Project Server, JIRA, SharePoint, Test Director, MS Outlook, Lotus Notes and BPMN in creating and maintaining required project deliverables.

AREAS OF EXPERTISE

• Requirements Gathering 
• Budget and Scope Management
• Stakeholders Management 
• Use Case and Data Modeling 
• Requirements Gathering
• Financial application knowledge
• Business Case Development
• Process Mapping and Data Management
• Business Process Improvement
• International Experience 
• Leadership, Change /Risk Management
• Course in Business Analysis
• Wire frame
• UI Requirements

TECHNICAL SKILLS

Methodologies: Agile Methodologies, Rational Unified Process(RUP), UML, Design Pattern, Gap analysis, Waterfall Methodologies, SOWT, PESTLE, MOST, Cost-Benefit analysis, Risk analysi

Change management tools: Rational clear quest, Rational clear case

Business modeling tools: MS Visio, Visual Paradigm, Ration Rose, Ration Requisite Pro, Ration ClearCase.

Languages: SQL, HTML & XML.

DBMS: SQL server, Oracle, Business Objects, Teradata.

MS - Suite: MS- Excel, MS-Office, MS-Access, MS- Outlook, MS Power Point, MS Visio.

Testing Tools: Test Director, QTP, Load Runner.

Operating System: Windows 98/2000/XP

PROFESSIONAL SUMMARY

Confidential, Huston, TX

BUSINESS ANALYST

Responsibilities:

• Conducted and participated requirement sessions, application walkthroughs, design reviews and business surveys to identify AS-IS state and to document business requirements
• Developed functional requirements document, Data and business model, Use Cases document, traceability matrix as well as UML diagrams to support the project artifacts for complex application implementation
• Assessed business priorities and advised business units on risks and cost-benefit to take corrective actions.
• Facilitated multiple brainstorm sessions to develop business processes and validated with stakeholder
• Created data and process mapping requirements and mapped those data and process with product features.
• Good experience in gathering the requirements for an application development project.
• Strong working experience on a project with complex calculations and ability to parse and manipulate the data using tools such as Excel, Access, SQL loader.
• Conducted incident reporting, change and configuration management using Clear Case to ensure modifications were incorporated into the application suggested by business users
• Participated Joint Application Review (JAR) and JAD sessions across multiple business stakeholders and project teams.
• Proficient in Microsoft Office Suite such as MS Excel, MS Word, PowerPoint and Visio, MS Project.
• Defined and documented user’s roles and responsibilities, system access security requirements
• Conducted and participated ongoing team meetings to understand the application design and client business requirements
• Assisted other Business Analysts in defining requirements, conducting business processes and as well as understanding standard BA procedures throughout the project lifecycle
• Interacted with client daily basis to support with business issues.
• Manually tested application functionality including claims, agency, user portal, policy administration, third party vendor data, and identified test cases for automated scripting using WinRunner
• Performed data accuracy, data validation, and data integrity testing by querying the backend database using SQL Queries
• Used Mercury Test Director as repository for requirements, test sets, test cases and test executions
• Prepared status summary reports with details of test execution such as executed, passed and failed test cases for management
• Co-chaired peer review meetings for test cases and code walkthrough sessions as required by the organizational and project test methodology as well as prepared status summary report for the management

Environment: Oracle 10g, DB2 UDB 11, Java, C/C++, VB, Xml, IBM, Pathfinder, WebSphere, Windows, AIX, Rational XDE, Crystal Report, QA Director, QA Load, Visual Slick, Eclipse, DB2 Visualizer

Confidential, Dallas, TX

BUSINESS ANAYST

Responsibilities:

• Modeled business processes using UML diagrams and performed GAP analysis with the better understanding of As-Is business processes
• Developed business and functional requirements document, Use Cases document, traceability matrix as well as UML diagrams to support the project artifacts for complex application implementation
• Assessed business priorities and advised business units on risks and cost-benefit to take corrective actions.
• Participated Joint Application Review (JAR) and JAD sessions with cross functional business leads to document complex business requirements and to document complex business rules
• Performed feasibility analysis, scope projects, prioritize deliverables, recommended alternative solutions and project strategies, and engaged in negotiations.
• Good experience in gathering the requirements for an application development project.
• Strong working experience on a project with complex calculations and ability to parse and manipulate the data using tools such as Excel, Access, SQL loader.
• Conducted root cause analysis utilizing fish bone diagram to identify faulty business process and applied lean methodology as well as performed multiple brainstorm sessions to develop a conceptual idea to transform business issue to a new initiatives
• Proficient in Microsoft Office Suite such as MS Excel, MS Word, PowerPoint and Visio, MS Project.
• Compiled data from various sources and compared against data requirements, performed data gap assessment. Prepared findings, gap analysis, and to document status update and provided options with recommendations as well as presented recommendations to interested stakeholders.
• Performed data and process analysis from various sources and mapped those data and process to the product features
• Interacted with client to support day to day issue

Environment: Oracle, SQL, Requisite Pro, MS Office, Rational Rose, Test director, Win Runner, Rational Unified Process (RUP), UML

Confidential, DALLAS, TX

BUSINESS ANALYST

Responsibilities:

• Consulted with project sponsor, business leads, cross functional leads, and vendors to elicit business needs to develop business case.
• Elicited user requirements by conducting Workshops, one-on-one interviews, System walkthrough, and by performing document analysis
• Documented current state business processes by creating flowcharts, data models, context diagrams, Swim lanes, conceptual design and use case diagrams and validated business processes with client
• Conducted root cause analysis utilizing fish bone diagram to identify faulty business process and applied lean methodology as well as performed multiple brainstorm sessions to develop a conceptual idea to transform business issue to a new initiatives
• Made recommendations and provided advice for improvements and assisted in developing solutions, scenarios and implemented recommendations.
• Good experience in gathering the requirements for an application development project.
• Strong working experience on a project with complex calculations and ability to parse and manipulate the data using tools such as Excel, Access, SQL loader.
• Proficient in Microsoft Office Suite such as MS Excel, MS Word, PowerPoint and Visio, MS Project.
• Created various reports such as Executive summary report, project readiness report, project status report, project close-out report, senior management report, and forecasts
• Responded to changing priorities by identifying and mitigating risks, managing issue resolution, and adjusting work schedules to ensure that deliverables are met on time and on budget
• Compiled data from various sources and compared against data requirements, performed data gap assessment. Prepared findings, gap analysis, and to document status update and provided options with recommendations as well as presented recommendations to interested stakeholders.
• Monitored risk logs and evaluated new change requests to prioritize and implemented to production without impacting time and budget. Advised and measured on mitigated risk.
• Identified data and process mapping requirements and mapped those requirements to product features
• Utilized Agile and Hybrid agile approaches (such as Kanban, XP, lean, and RAD, etc.) and provided effective communications through daily huddles, weekly meetings to provide deliverables on time
• Interacted with clients to support day to day issue

Environment: MS Project, .Net, MS Visio, IBM Cogno 10.0, Socrata, Java, MS Share Point, J2EESiebel, Oracle, JIRA