SUMMARY:

• Worked as a Business Analyst for over 7 years in domains such as Ecommerce & Banking with an in - depth knowledge of underlying business models.
• Expertise in planning and designing business processes and in formulating recommendations to improve and support business activities.
• Excellent understanding of Business Process Flow, Business Process Modeling and Structured Analysis.
• Highly proficient in working with users and stakeholders to Elicit requirements, analyze them and subsequently use design tools to model the requirements.
• Extensive e-Commerce and Interactive Web based system experience including Web marketing, web analytical tools and users/customer behavior analysis to analyze the users’ browser behavior.
• Experienced in different Software Development Life Cycle (SDLC) methodologies like Waterfall, Scrum, Hybrid(Scrum-water-fall), and Agile which involved Test Driven Development (TDD), Acceptance Test Driven Development (ATDD).
• Involved in various projects of different size and scope in the Software Development Industry which involved developing new software and enhancing an existing web application
• Experienced in analyzing and preparing Project Deliverables such as Business Requirement Document (BRD) and Use Cases.
• Visualized and modeled programs with Unified Modeling Languages such as use case diagrams, activity diagrams, sequence diagrams, flow-chart and state chart diagrams.
• Well versed in gathering and managing requirements with Elicitation techniques such as JAD sessions, Surveys, Focus groups, and Brainstorming
• Performed AS IS and TO BE analysis for documenting Business Requirements Document (BRD), which in turn helps in transforming to Functional Specifications Document (FSD).
• Organized and facilitated sprint planning, daily stand-up meetings, backlog grooming, release planning, retrospectives, demos and other Scrum-related meetings.
• Excellent Business writing skills in writing Business Requirements Document (BRD), Use Case specifications, functional specifications, systems design specifications, software requirements specifications(SRS), Requirements Traceability Matrix(RTM), data dictionary, business continuity plan, and work flows.
• Have documented Request for Proposal(RFP), Request of Information (RFI) and Service Level Agreements (SLA).
• Ability to create, understand, and run JQL query scripts and reports.
• Transformed client functional requirements into technical specifications during creation of projects and workflows and also worked in conjunction with developers to document appropriate use-cases, review workflow deliverables, assist with conducting testing protocols, and oversee the production release process for workflow and scheme components used within the JIRA environment.
• Possess excellent written and verbal communication skills and can work individually or with a team. Also, a multi-tasker who thinks analytically and can work in a fast-paced work environment.
• Team player, energetic, result-oriented, fast learner with excellent communication skills and strong research capabilities.
• Capable of managing multiple projects simultaneously.
• Ability to inculcate new relevant skills with ease in a time sensitive frame.

TECHNICAL SKILLS:

Operating Systems: Windows 98/NP/2000/XP, Mac OS X, Unix, Linux

Utility Tools: MS Office Suite, MS Visio, MS Project, Windows SharePoint Services

Testing Tools: Atlassian Jira, Quick Test Pro(QTP), HP Quality Center, IBM ClearQuest

Project Methodologies: Agile, SCRUM, Waterfall, Hybrid(SCRUM-Waterfall), RUP

Requirement Tools: Atlassian Jira, Atlassian Confluence, HP ClearQuest, CA Rally

Scripting: SQL, JQL, UML, HTML, XML, JSON

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Consultant Business Analyst

Responsibilities:

• Interacted with stakeholders to understand scope of the project and gathered and documented the requirements by conducting one on one meeting with stakeholders.
• Translated business requirements into data and process models, and developed data models, data flow diagrams and entity relationship diagrams.
• Defined processes and wrote user stories to build a new system by adopting Scrum-Agile Software Development Methodology throughout project lifecycle to satisfy the business needs.
• Have been part of initial JAD sessions to map out functional specifications and business requirements of the Belk.com rewrite in multiple functionalities involving Homepage, Browse, Checkout and Order placement.
• Gathered requirements and participated in database design and development as well as report design and development, testing plan co-development and quality assurance.
• Created requirement tractability matrix document to capture all the requirements prioritize and to differentiate with different modules and different parts of the application.
• As a team, we created Functional Specification Document(FSD) for Browse & Search functionality. We also created Business Requirement Documents(BRD) for Browse & Search functionality.
• As Belk.com is a Responsive designed application, we were part of evaluation and extracting requirements and design specific to Mobile Application.
• Documented technical designs, tracked requirement deliverables, and assisted in preparation of use-case tests.
• Created multiple projects for Browse & Search functionality, converted Business Requirements to Backlog containing Epics, Stories and Tasks as needed.
• Worked with multiple team members to groom stories for Backlog and plan for future Sprints so they can be developed in an orderly fashion.
• Took an unofficial role of Scrum master and took care of multiple Agile meetings like Backlog Grooming, Sprint Planning, Daily Standup, Sprint Retrospective, Sprint Demos for our 2 weeks sprints.
• Was part of Release planning, Release support and Business communication for our monthly releases.
• Held Focus Groups and Brainstorming sessions to add new requirements, converted them to user studies and added them to backlog.
• Worked with the Development and QA team in creating a demo website for UAT.
• Created UAT test scenarios and test cases and coordinated UAT.
• I have been part of BCS (Belk.com stability project) where we worked on the different stories related to old belk.com platform.
• I was part of documenting solution designs and technical requirements during the development and implementation of JIRA Workflows.
• Managed and tracked status of requirements throughout the project lifecycle; updates and refinements as necessary.
• I have provided Jira reports to CIO and all the business representatives.

Business Analyst

Responsibilities:

• Gathered the functional and business requirements by conducting JAD sessions and participatory Design Sessions involving major leads from the Technical Department.
• Gathered business, system, and functional requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s). Defined the scope of the project, financial projections and Cost/benefit analysis.
• Interacted with on-shore and off-shore development team on daily basis.
• Developed Use Cases using UML for new product functionality after conducting requirements elaboration sessions with client teams.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements related to them.
• Held post-launch review meetings to revisit project strengths and liabilities, and to build out better processes for future projects. Team building and wrap-up continued up to this point.
• Worked with the testing team to analyze the test results of the application. Participated in User Acceptance Testing. Designed Test Cases, Test Plans, Test Scripts, and Test Scenarios to perform Functional Testing.
• Managed the approved change request when and as they occur by regulating the flow of requested changes.
• Assisted project team in the execution of formal testing scripts and oversees approval for user acceptance plans.
• Facilitated regular review meetings to ensure that project was implemented within the specification of contract.
• Worked with internal product management teams to include particular functionality in the product release cycle. Ensure that the product and the client were in agreement with the requirements.
• Assisted user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation was in place.

Consultant Business Analyst

Responsibilities:

• Requirement gathering by fixing up stake holder meetings and end user meetings for requirement elicitation
• Gathered the functional and business requirements by conducting JAD sessions and participatory Design Sessions involving major leads from the Technical Department.
• Identified and developed Use Cases from the business and systems requirements. Documented high level and detailed Use Cases to include all the functionalities of the new system.
• Assisted the Project Manager in preparing the Project Development Plans. Also helped in identifying and tracking Project Issues and Risks.
• Extensive communication with the client to get clarifications for the team.
• Able to serve as an exceptional liaison between the functional and technical team by demonstrating good communication skills.
• Analyzed the requirements, extracted, discussed, and refined business requirements from business users and team members.
• Responsible for giving Training & Support (Knowledge Transfer) sessions of the project to the Production Support Team.
• Prepared the Requirement Traceability Matrix and ownership of the same.
• Created Functional Requirements document by converting business requirements in to use cases, workflow diagrams and wireframes.
• Identified opportunities to use customer data to develop customer strategies and improve business performance.

Business Analyst

Responsibilities:

• Interacted with the executives and software development team to liaison the business requirements to ensure that the proposed upgraded application complies with the business requirements.
• Researched on the As-Is process and documented it from the scratch.
• Provided design solutions for the To-Be process to the clients.
• Assisted the project manager in preparing the project schedules, milestone tracking, and resource allocation using MS Project.
• Helped to create functional requirements document and traceability matrix for the project.
• Managed Coordination between the functional team and technical team.
• Collaborated with the QA team to ensure adequate testing on software, maintained quality procedures, and ensured that appropriate documentation is in place.
• I have to monitor and measure the effectiveness of processes to ensure consistent value delivery.

Jr. Business Analyst

Responsibilities:

• Understand the business logic on how CashPro works, how the payments are to be done, what logic is followed, and how the redesign for the website is being done.
• Responsible with helping write requirements with the help of Lead BAs and partially responsible for versioning of the requirements
• Responsible for creating BRDs and documentation with the help of developers and Lead BAs as part of Sprint work.
• Help Create Use Cases and Test Cases. Have also helped out with executing some of the Test Cases.
• Helped Lead BAs Ensured traceability of test cases to requirements.
• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
• Met with teams weekly in meetings for planning purposes and change requests.
• Helped Scrum master manage and track status of requirements throughout the project lifecycle.