SUMMARY:

• Experience as a Business Analyst/ Project Manager in various methodologies and phases of SDLC within the domains of e - commerce, online advertisement, Client-Server applications, developing business processes and system solutions.
• Experience with Agile tools - story grooming, tasks management, burn down chart and story backlog management.
• Experience in Requirement Analysis, JAD sessions, Running Scrum Meetings, Sprint reviews, Business and Systems reviews and working sessions to communicate with the team and to ensure the understanding of business rules and system design.
• Excellent technical writing skills to create Confidential, Functional Requirements Document (FRD), Non-functional Requirements Document and Use Cases Specifications and Analysis.
• Excellent experience with SDLC performing requirement gathering, analysis, design, implementation, testing and deployment using Agile Scrum.
• Experience in both manual and automated testing tools in conducting QA testing and User Acceptance Testing (UAT). Hands on experience in reviewing Test Cases.
• Experience with statistical analysis such as SPSS and Python, etc.
• Great understanding of front-end development in HTML5, CSS3,JavaScript and Angular.
• Experience with data sets and tools, languages, or scripting and coding (SQL, Python)
• Grand experience with database modeling SQL, Data migration, Data mapping, ETL, and reporting process.
• A professional, committed, detail-oriented and team player with excellent analytical, communication, leadership, and problem-solving skills who enjoys challenging projects.
• Proficient in managing ecommerce platforms such as Oracle Confidential Commerce, Drupal Commerce and Adobe Marketing Cloud to create site improvement, recommendations to supplement sales strategies and Price Optimization.
• Expertise in using web portal, Google AdWords, Microsoft Ad Center, Facebook for online marketing campaigns and Search Engine Optimization (SEO).
• Work in different domain such as Billing, Finance, Tax, Ecommerce, CRM and HR
• Experience to work with vendor company or 3rd party.
• Proficient in Microsoft Office (Word, Excel, Visio, PowerPoint, Outlook)

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Sr. Business Analyst/Project Manager

Responsibilities:

• Deliver clear and concise stakeholder communication to the presentations to all levels of the organization
• Experienced in implementing Workday Custom Integration, worked on functional configuration of the Workday application.
• Participate in Workday projects involving strategy, implementation support, and Workday optimization related to information technology operations, business processes, security, and data integrity for the applications
• Workday requirements including fundamentals, inbound/outbound integrations, business processes, calculated fields, report writer, and security
• Execute the day-to-day activities of Workday advisory engagements for a variety of clients including process design, package implementation lifecycle support, and project reviews
• Define project vision and scope, maintain product roadmaps
• Track and communicate team progress and velocity using various methods including charts, graphs, etc
• Communicate effectively both orally and in writing to management, team members, business and technology professionals
• Work with technology teams to ensure that infrastructure requirements and technical dependencies are well understood and meet project objectives
• Interact with stakeholders/product owners to prioritize stories for upcoming Sprints
• Schedule/facilitate sprint planning meeting (s) prior to the beginning of each sprint
• Define a high level deliver schedule and track progress on project plan
• Work with product owners and delivery teams to groom stories in advance of each sprint
• Coach the team to achieve sprint goal and enhance releasable product
• Responsible for organizing and leading cross functional teams in developing and implementing project deliverables
• Coach the team and PO during estimation and backlog refinement to get appropriate sizing and acceptance criteria
• Manage all project documentation and assist the product owners with backlog grooming
• Ensure release deliverables are submitted and that quality standards are consistently met
• Strong understanding of agile Scrum practices (e.g., sprints, estimation, prioritization, burn down chart, release planning/scoping)
• Strong understanding of agile Scrum ceremonies (e.g., daily stand-ups, demonstrations, retrospectives, Meta Scrum, Scrum of Scrums)
• Advanced knowledge of MS Project, Visio, MS Office Suite and SharePoint.
• Experience in leading large cross-functional programs

Confidential, New York, NY

Sr. Business Analyst/Scrum Master

Responsibilities:

• Experience in product development, product lifecycle management, functional specs and process analysis.
• Facilitate daily scrum meeting, sprint planning, sprint demo and retrospective meetings.
• Maintain SharePoint pages, document libraries, and lists in SharePoint environment, including access control and issue resolution.
• Skilled at creating a fully transparent development process that the teams embrace and all stakeholders gain visibility on how the backlog is being implemented to meet goals.
• Experienced in developing close working relationships with all levels of management, especially the functional managers of team members.
• Proficient in promoting agile engineering practices such as pair programming, continuous integration, TDD, BDD, and refactoring.
• Encourage, support, and guide continuous improvement of the team, its products and processes and removes impediments/blockers in order to keep teams highly productive
• Managed and coordinated with the supply chain system in terms of back-order and fulfillment modules based on Confidential platform.
• Experience in website architecture of complexity which involves various systems in data authoring and presentation such as Oracle, Hybris, and Synaptica; search and navigation such as Endeca; and Customer Relationship Management (CRM)
• Responsible for analysis of overall SEO efforts including keywords, page ranking, technical SEO, and content optimization.
• Hands-on project management experience managing B2B eCommerce project(s) using Agile methodology.
• Facilitated daily Scrum meetings, as well as other Scrum ceremonies, like sprint planning and sprint review meeting.
• Worked with front-end designers and developers in HTML5, CSS3 and JavaScript, coming up with all the prototypes and mock-ups.
• Prioritized Agile user stories from product backlogs and helped generate sprint backlogs.
• Facilitate Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospectives.
• Experience with Adobe Experience Manager (AEM) in terms of adapting applications into variety of smart devices.
• Experience with shopping cart design and multimedia website using the content manager.
• Excellent written and verbal communication, presentation and organizational skills.
• Created website development specifications and business requirements.
• Partner with Software Development, Quality Assurance, Sales, and Client Services to ensure solutions match requirements and mitigate risks
• Leading decentralized, offshore, and co-located teams as a Business Analyst
• Evaluating estimates for IT project & producing executive level reports/summaries

Confidential, Minneapolis, MN

Sr. Business Analyst

Responsibilities:

• Developed functional requirements and associated user acceptance test plans based on the business requirements.
• Develop enterprise B2B Internet applications such as inventory management.
• Experience in the integration and requirements regarding either CMS built-in or vendor Order Management Systems (OMS) such as Sterling Order Management.
• Proficient in managing Content Management Systems (CMS) such as Adobe Experience Manager (CQ5) and Confidential Commerce to provide recommendations to site improvement.
• Facilitated and actively participate in meeting and workshops to elicit and analysis business requirements, solution design and business, customer and partner impacts.
• Assisted business in creating Wireframes to complete visual representation of the functional capability of the business need.
• Gathered requirements from the business and technical end to develop the mainframe and the web portal backend.
• Actively participated during the Production releases of the products and provided go-live support during Production deployments.
• Conducted JAD sessions with management, vendors and other stakeholders for open, pending and critical issues.
• Built a liaison between business and technical with problem solving skills.
• Experienced with project management tools such as MS Project, MS Office, Visio, and Jira.
• Created and managed project templates, use case project templates, requirement types and traceability relationships.
• Performed document management using Microsoft SharePoint.
• Liaised between client and Siebel teams as PM to ensure work met client requirements. Communicated to Siebel team when business requirements changed.
• Assisted project leader for project management and delivering projects.
• Performed script import and synchronized JAVA based applications with client website.
• Involved in creating detailed System Test Plans, Test Cases and Test Scripts for different modules in the Application according to the Business Requirement Documentation.
• Conducted meetings with the Business Representatives to review products.

Confidential, St. Petersburg, FL

Business Analyst

Responsibilities:

• Translated stakeholder requirements into tangible deliverables such as functional specifications, user cases, workflow/process diagrams.
• Involved in Design and Gap Analysis, Business Requirements, Systems Requirements.
• Developed Use Cases, Sequence Diagrams and Business Process Modeling.
• Strong focus on teamwork and very detail oriented.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT).
• Involved in requirement gathering, designing, developing, testing, and releasing to the working environment. Developed and maintained Requirement Traceability Matrix (RTM).
• Provided analytical support for multiple work plans and timelines; coordinated with internal and external sources.
• Worked with both business and information technology resources and served to bridge the understanding gap.
• Conducted JAD Sessions with SME's and end users to resolve what data should be shown in the initial phase.
• Attended meetings with SME's and technical lead to discuss the enhancement issues and bridge the gap for future design modifications.
• Performed Business Analyst role interfacing with SME's to understand and define the functional and information requirements and documenting these in the Confidential (BRD).