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Business Analyst Resume

Scottsdale, AZ


  • 4 years of experience as a Business Analyst dealing with versatile business solutions that includes expertise in the following areas. Ability to elicit, analyse, gather and document business requirements and experience writing use cases.
  • In depth understanding of SDLC, Waterfall & Agile Methodology, SQL with relational database concepts and client server concepts.
  • Experience in Gathering Requirements, analyzing them, Modeling Business Process Flows and writing Business Requirements Document (BRD).
  • Experience in developing and executing Test Plans, performing functional and usability testing to ensure that the software meets the requirements.
  • Experience in developing and imparting pre - and post-implementation training, conducting GAP Analysis, cost/benefit analysis, SWOT Analysis. comprehensive experience as a Business Analyst in Agile & Traditional Frameworks in diversified domains of Travel, Accounting and Education.
  • Experience in Implementing Scrum for the first time and helping teams to quickly switch over and embrace Agile Methodology through deep diving into the Scrum Framework.


SDLC Methodologies: Waterfall, Agile(Scrum), Iterative & Incremental, Relational Unified Process(RUP), SCRUMProject Management: MS Project (Gantt Charts), Microsoft office

Database: Microsoft SQL ServerProgramming Language: C, Java, SQL

Design Tools: MS Visio (UML), BRD, Axure Pro, BPMN Modeller

Reporting Tools: SQL Report Query, Data Reporting

Change Management: Stakeholder Analysis, Change ClassificationBusiness Analyst Software: MS Office, MS project, MS Visio, Adobe Photoshop, MS SharePoint

QA/Testing: Functional testing, User Acceptance Testing


Confidential, Scottsdale, AZ

Business Analyst


  • Business Requirements Determination (BRD) gathering and documenting specifications for enhancements.
  • Business analysis for business system practices and processes for benefit system processing with regards to data mapping, data conversion, data management and system management.
  • Participated in Joint Application Design (JAD) sessions to gather quality requirements and specifications.
  • Business process mapping and strong understanding of business rules, base tables, reference tables, and security roles.
  • Responsible for business analysis, requirement specifications, project planning and identifying the resources and implementation of the project.
  • Analyzed the business needs of clients and stakeholders to help identify business problems and propose solutions.
  • Created workshops to understand requirements for Data Warehouse design. Conducted client side validation to study ETL operations on database.
  • Performed Gap Analysis, Operational Risk Analysis and analyzed AS IS and TO BE conditions.
  • Employed AGILE/SCRUM Software Development Life Cycle for all the MIND application related projects.
  • Created Workflow scenarios, designed new process flows, documented the Business Process of the business from the conceptual to procedural level using MS Visio
  • Conducted interview workshops, focus groups, JAD sessions with SME, BO, Sr. Developers, Architects to further breakdown the requirements.
  • Conducted Feasibility Analysis and Product backlog planning with the Project Manager
  • Created WBS using MS Project
  • Expressed the requirements through user stories, use cases, business rules, future state mapping and process flow diagrams.
  • Created the Product backlog with help of user stories collected through requirements gathering and gap analysis
  • Prepared requirement specification, functionality trace matrix, quality assurance plan and designed test cases. Communicated with business, technology leadership for overall project/program office milestones.
  • Helped in creating test cases for the system.
  • Worked with SQL queries to extract application data to perform application validations.
  • Used Test Director as a repository for Test Cases and Test Scripts. Responsible for monitoring the defect tracking process and generating customized reports using Test Director. Interfaced with developers to resolve the bugs following the bug life cycle policy.

Environment: Windows, SQL, Microsoft Visio, Test Director, .Net, TFS, Salesforce, PLSQL, IBM Cognos, Agile, Rally, JavaScript, Oracle, HP Quality Center, MS Visio, MS Access

Confidential, Greenville, SC

Business Analyst- Internship


  • Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans
  • Worked with the Management to come up with a Plan for the Data Management Strategy and Roadmap.
  • Responsible for identifying and documenting business rules and Policies.
  • Designed and developed Use Cases, Use Case Diagrams, Workflow diagrams and Activity Diagrams by using UML and Visio.
  • Validated the ETL Informatica mappings, SQL queries and different ETL transformation.
  • Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's enhancement initiatives.
  • Used SQL queries to extract data from different databases including testing and production for data validation and data analysis.
  • Involved in tracking and Reporting Status of the Data Management Program to Management.
  • Designed and developed Use Cases, Use Case Diagrams, Workflow diagrams and Activity Diagrams by using UML and Visio.
  • Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
  • Conducted Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SME’s), and updated the requirements.
  • Worked on ensuring Data Completeness, Data Transformation & Data Quality for various data feeds coming from source.
  • Possess excellent Data Analytical skills such as Data Domain Discovery, Data Profiling etc.
  • Have worked on Excel Data Profiling to profile the data and analyze them for different parameters to generate better transformation logics.

Business Analyst


  • Involved in gathering, analyzing, and documenting business requirements and data specifications.
  • Involved throughout the business Solution Development Life Cycle (SDLC).
  • Followed Agile with Scrum SDLC.
  • Created and reviewed business requirements, functional specifications, project schedules, and documentation.
  • Involved extensively in the inception phase for understanding the Scope of the Project, feasibility of the implementation, and definition of the risk factors involved in the project.
  • Conducted JAD sessions for communicating with all project managers, senior management, and other stakeholders.
  • Created Process Flow diagrams, Use Case Diagrams, Class Diagrams, and Interaction Diagrams using Microsoft Visio and Rational Rose.
  • Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements.
  • Helped identify reports for decision support system and interacted with database designers and architect to gather the requirements for reporting.
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Environment:: MS Access, MS office 2003, MS Excel, Rational Rose, MS Visio, MS Office


Business Analyst


  • Interacted with stakeholders to get a better understanding of client business processes and gathered business requirements and documented them in Business Requirement Document, Functional Requirement Document and User Requirement Document.
  • Followed the UML methodology to generate Activity Diagrams, Sequence Diagrams, Class Diagrams and Collaboration Diagrams using Rational Rose.
  • Extracting the business requirements from the stakeholders keeping in mind their need for the application and documenting them using Rational Requisite Pro.
  • Planned and defined system requirements to Use Cases, Use Case Scenarios and Use Case Narrative using the UML methodologies.
  • Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in Rational Rose.

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