SUMMARY:

• Professional Business Analyst with 7+ years of experience working in information Technology Experienced in working in all phases of the system development life cycle (SDLC), business process modeling, GAP analysis, development support and software testing support
• Efficient in using various requirement elicitation / gathering techniques like user interviews, workshops, email surveys, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedure
• Experienced in business analysis methodologies using Waterfall and Agile - Scrum
• Skilled in preparing business requirements document ( Confidential ), functional requirements document (FRD), non-functional requirements document (NFRD) and use cases
• Well versed in mapping As-is, To-be and Gap business processes
• Experienced in identifying the delta between development and deployment and filling the gaps
• Experienced in UML and Use Case Analysis and Change Management
• Used Jira for writing Epic, user stories with acceptance criteria or user stories with use cases, used Confluence for uploading and sharing documents
• Experienced in analyzing bugs, interaction with team members in fixing errors
• Excellent written and verbal skills
• Conducted Joint application development (JAD) sessions with relevant Subject Matter Experts to assess and document current configuration of software testing
• Experienced in managing client interactions, project planning, scheduling, and development teams
• Excellent team building and problem-solving skills with strong technology background
• Ability to manage multiple project tasks with changing priorities and tight deadlines
• Excellent communication skills via email, skype, phone and IM

TECHNICAL SKILLS:

• Jira
• Confluence
• SQL
• MS Office (Excel, PowerPoint, Project, Word, Outlook, Visio)

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Chicago, IL

Responsibilities:

• Projects were implemented on the Agile framework
• Interacted with various business stakeholders to finalize the Business Requirements for the application
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle
• Gathered, analyzed, documented business and technical requirements from both formal and informal sessions and validated the needs of the business stakeholders
• Elicitated high - level requirements and developed scope of the project
• Performed the requirement analysis, impact analysis and documented the requirements
• Followed a systematic approach to elicit, organize, and document requirements of the system
• Reviewed the business requirements document ( Confidential ) with the cross-functional team to analyze the high-level requirements
• Interacted with the stakeholders and the technical team for requirement gathering and translation of business requirements to technical specifications
• Facilitated interviews, meetings, and JAD sessions during the process of requirement gathering
• Planned and documented procedures for data processing and prepared data flow diagrams for the application
• Prepared functional design specifications (FDS) employing use case scenarios
• Documented test cases and assisted the QA Team with the test plan
• Documented the traceability matrix for tracing the requirements and the test cases related to them
• Provided input (scope, goals, risks, constraints and interfaces) to PM for project planning and control
• Worked extensively on MS Office tools like Excel, PowerPoint, Word etc. for documentation and presentation purposes, used SharePoint for document storage/sharing and used MS Outlook extensively for communication and meetings on the project
• Analyzed, documented, maintained business requirements and functional requirements
• Defined and documented business requirements with sufficient detail to enable customer sign-off
• Collaborated closely with the technical team for solution development

Business Analyst

Confidential, Deerfield

Responsibilities:

• Worked as a liaison between the technical team and the clients in developing the system
• Created minutes of meetings and published to all stakeholders highlighting discussion points and pending action points
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables
• Performed as-is analysis, to-be analysis, data Analysis, Gap analysis, competitive analysis, comparative analysis, process flows and business flows.
• Responsible for requirement gathering, business process flow, business process modeling and business analysis
• Conducted technical/non-technical presentations to the management and training workshops for the clients
• Designed and developed project document templates based on SDLC- agile methodology
• Coordinated with system architects and developers to convert business requirements into system requirements
• Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverable, timelines, assignments and status reporting
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Performed UAT and participated in writing test plans, and developed different testing strategies like black box testing and load testing
• Updated requirements as per business user's feedback
• Analyzed test results and reported the necessary corrective actions
• Participated in weekly status meetings, walkthroughs and documented the proceedings.
• Attended meetings with QA and developers to discuss defects
• Worked closely with business partners, SMEs to understand the process
• Participated in development of timelines for project delivery.
• Reviewed the business requirements document with the business and development team to understand the architecture and functionality of the application.