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Project Manager And Sr. Business Analyst Resume

Marietta, GeorgiA

CAREER SUMMARY:

  • Sr. Business Analyst / Project Manager with several years leading cross - functional teams; coordinating and performing conflict resolution between Business partners, Stakeholders and 3rd party vendors while extracting and recording business requirements. Constructed Test and Use Cases, Training documentation and Wire Frame mock-ups.
  • Managed e-Commerce, infrastructure projects ranging from 500K to 6MM while suppling executive implementation decks, kickoff documentation and project dashboards.

PROFESSIONAL EXPERIENCE:

Confidential - Marietta, Georgia

Project Manager and Sr. Business Analyst

Responsibilities:

  • SCRUM master and Project lead for business based user consumption changes
  • Established bi-weekly sprint format
  • Worked with Development, QA and End Users to formalize and maintain process
  • Coordinated Sprints from Development through UAT (JIRA)
  • Sr. Business Analyst - review all incoming project requirement and technical changes
  • Salesforce.com
  • Alfresco
  • Member of and conducted Change Advisory Board review of all submitted request
  • Managed projects for all business user groups (Accounts Receivable and Payable, Reimbursement, Sales, and Customer Service)
  • Executive reporting of project timelines or changes

Confidential - Atlanta, Geor gia

Sr. Business Analyst and Product Manager

Responsibilities:

  • Member of the core technology team responsible for Front-End user improvements leading to Internet Retailer Excellence Awards Top Honor - Retailer of the Year
  • Sr. Business Analyst for Confidential Front end browse applications
  • Oversaw the construction, coordination, or completion of Business Requirements, Gap Matrices, and User flows.
  • Scrum master for the Backend (Endeca) Agile board (JIRA)
  • Direct involvement in the following customer improvements:

Confidential - Baltimore, Maryland

Project Manager

Responsibilities:

  • Coordinated JAD sessions for requirements to extract needs for new business software for multiple departments.
  • Performed Project analysis to inform of potential project impacts
  • Provided testing guidelines and/or test case documentation
  • Reviewed RFP with stakeholders

Confidential - Atlanta, Georgia

Business Analyst III

Responsibilities:

  • Coordinated Joint Analysis Design sessions to directly extract and negotiate requirements for CD/IRA; Investment and Savings Projection; ATM Image/Deposit changes
  • Worked gap analysis for ATM Image Deposit disaster recovery
  • Performed static testing analysis, merged requirement between IBM ReqPro and HP Quality Center .
  • Tested overlap topology and recovery time for ATM Image Deposit disaster recovery
  • Provided support for system integration test
  • Created Use Cases and conducted User Acceptance Testing
  • Managed testing query log providing answers and test script changes

Confidential - Atlanta, Georgia

Project Lead / Sr. Business Analyst

Responsibilities:

  • Documented requirements with Business Executives and Development on projects for:
  • Electronic Document Imaging
  • Made wire frames to show the mapping of data elements and potential layouts
  • Outlined metadata to increase search engine optimization
  • Wrote Detailed Level Requirements for Development Technical teams
  • Created budget forecast from technical estimates
  • Created Use Cases

Confidential - Marietta, Georgia

Project Manager

Responsibilities:

  • Create project artifacts (Charter, Business Requirements, Timelines, Scope, Test Plans)
  • Used Microsoft Visio in functional specification definitions, business requirements, network diagrams, process flows and wire frames
  • Performed system analysis of user interface (B2B and public users) in designing new interface
  • Tracked project budget and schedule via Microsoft Project
  • Gave Project status update to CEO and CFO
  • Developed QA and UA test schedules

Confidential - Atlanta, Georgia

Project Manager/Lead Business Analyst

Responsibilities:

  • Maintained project artifacts (Charter, Business Requirements, Project Timeline, Scope, Communication Plans, Test Plans, Test Scripts, and Implementation Plans)
  • Created Disaster Recovery Business Requirements for data system and site operations personnel for optical imaging paperless process
  • Preformed analysis and design sessions with technical and Operational personnel
  • Mapped out procedures on new paperless banking process
  • Mapped out FTE levels needed and coverage requirements for multiple sites within disaster scenarios ensuring consistent customer service SLAs
  • Developed disaster recovery Operational plan staffing requisition (i.e. traveling personnel, site recovery leads, disaster coordinator)

Confidential - Atlanta, Georgia

Business Analyst / Project Lead

Responsibilities:

  • Created project artifacts (Business Requirements, Project Timeline, Scope, Communication Plans, Test Plans, Test Scripts, and Implementation Plans)
  • Partnered on e-Commerce project to transform Point of Sale paper check processing into electronic paperless process
  • Compiled customer demand & FTE data for site consolidations and redundant business process overlap resulting in meeting initial company cost save milestones
  • Performed business system analysis looking at customer preference for user interface modifications targeting Failed Customer Interactions at Automated Teller Machines
  • Managed network verification project including e-Commerce and Mainframe traffic with zero customer impact
  • Worked with 3rd party business partners to ensure zero impact (S1, CheckFree, Fidelity)
  • Created network diagrams and process flows working out redundancies to improve capacity up to 10% while significantly reducing down time
  • Developed training program for call center personnel on Website and Web based system achieving >15% costs save to project.
  • Provided dashboard reporting for overall project information
  • Developed System Integration Test and UAT scripts and Use Cases

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