SUMMARY:

• 15 yrs. of techno - functional experience full life cycle implementing and supporting Oracle ERP applications
• 12 yrs. of experience providing analysis and evaluation of day to day complex business systems, including functional and technical specifications
• Experience in full life cycle system development from planning/analysis, requirements gathering and business case development to rollout and maintenance using Agile/Scrum, Waterfall
• Competent in full understanding of the functionality of core Oracle Financial Modules (GL, AP, AR, CE, FA, I-Proc, I-Exp) and their interplay in the application set-ups and overall accounting structure of an organization with its sub organizations.
• Extensive working experience on the full life cycle implementation of Procure to Pay cycle (P2P) and Order to Cash cycle (O2C).
• Generating SLA reporting and Customizing FSG Financial Reports and other non-seeded reports, and other financial reports and analytics
• Well versed in Conversion, Allocation, Revaluation, Mapping, Consolidation, Recurring, Auto-Posting of journals, Reconciliations, Cash/Bank Reconciliations, Preparing Reconciliations Reports in GL
• Deep understanding of Information Technology Software Development Life Cycle (SDLC) methodology and project management principles.
• Deep knowledge of HIPAA ANSI ASC EDI/X12 health care claims processing
• Extensive experience in business process flow development, and configuration of test instances, demonstration, unit and integration testing, documentation, end-user training, go-live and post-implementation support
• Proven abilities in overall workflow, cost/benefit analysis, project scope definition, initiation, forecasting, budgeting, planning, issues resolution, risk management, project tracking/metrics, functional requirements, documentation, communication planning and project closure activities.
• Experience across several functional areas like Customer Service, Call Centre / Helpdesk, Network/ Server / Application Monitoring, Client Relationship Management, Customer Relationship Management & Supply Chain Management.
• Experience with different testing procedures like Regression testing, GUI testing and User Acceptance testing.
• Experienced in working with Oracle, SQL server, and Access Databases.
• Effective Team Player with excellent Analytical, Programming, Written and Verbal Communication skills.

TECHNICAL SKILLS:

Platform: WINDOWS 95/98/NT/2000/XP, DOS, UNIX

Languages: C, C++, SQL, COBOL

Development Tools: Visual C++(6.0), Developer 2000, MS Office 2016

Oracle Fusion Financials: General Ledger (GL), Payables (AP), Receivables (AR), Tax, Cash Management (CE), Assets (FA),Fusion WebCenter Forms Recognition & Automated Invoice Processing, Fusion Financial Reports Center (FRC), Fusion Financial Reporting Studio (FRS), Oracle Transactional Business Intelligence (OTBI) for Financials

Oracle Enterprise Performance Management Cloud Service: Planning & Budgeting (PBCS), Hyperion, SmartView

Fusion Procurement Cloud Service (Indirect Only): Fusion Purchasing and Fusion Self Service Procurement

Fusion Human Capital: HCM Base, Performance Management, Workforce Compensation, Oracle Transactional Business Intelligence (OTBI) for HCM, Taleo Enterprise Edition - Talent Acquisition

ERP Microsoft Confidential Plains Modules: Sales, Purchasing, Inventory, Project, Manufacturing, Financial

CRM: Salesforce, Siebel Modules Siebel Sales, Marketing Automation, and Service

Project Management tool: HP ALM, JIRA, Clarity, Rational RequisitePro, DOORS and Microsoft Project

Tools: & Utilities: PVCS, CVS, SQL Loader, Import/Export, SQL Net, Clearcase, Subversion, Mercury Test Director, AWK, Developer 2000, Oracle Reports, PL/SQL, Pro*C, SQL*Plus, Test Director, Visio, Hyperion and Unix Shell scripts

Methodologies: Rational Unified Process, Agile, Systems Engineering Management, Software Development Life Cycle

Operating Systems: MS-DOS, Windows-9x, VISTA, Windows NT, and Unix

Reporting Tools: Hyperion Interactive Reporting Release 9.3, Hyperion Production Reporting Release 9.3, HyperionSmartView9.3, HyperionReports7.2, Hyperion Excel Spreadsheet Add- in, HyperionAnalyzer7.2.x, OBIEE 11.1.1.3.0, Essbase, Business Objects 6.5.1/ XI r2, Crystal Reports, and MicroStrategy, SmartView.

RDBMS: Oracle 8i,9i, SQL Server

Utilities: Toad 9.0/8.5.1, SQL *Loader, SQL Navigator 4.4

WORK EXPERIENCE:

Confidential

Sr. Business / Functional Analyst

Job Responsibilities:

• Responsible for the work plan management, evaluating it on an ongoing basis and determining the current state of the project.
• Created various documents including Current State Processes for Finance, FP&A, SCM and HCM, Migration Plan, Cutover Plan, Business Requirement Documents, Test Plan and other project related deliverables.
• Involved in organizing work shop with the end users for requirement gathering, limitations of existing system and proposed the solutions.
• Performing Business Requirement Study in Financials, HCM & SCM and modelling Future Process Model and preparing AS-IS and TO-BE documents
• Translate business user concepts and ideas into comprehensive business requirements and design documents
• Involved in Global implementation for service suite of applications
• Involved in the requirements session, fit-gap analysis and solution design phases of the project
• Unit testing execution for each business process.
• Analyze and test integration with 3rd Parties and legacy systems
• Involved in developing test scripts, creating user manuals and end user training
• Study of current business processes, future business flows and identification of gaps and workaround.
• Document user requirements and develop specifications for customization
• Drove updates of the ERP system in relation to the business domain and enhanced the IT Infrastructure
• Conduct CRP, UAT and User Training for Implementation.

Confidential, Baltimore, MD

Sr. Business Analyst / UAT Coordinator

Job Responsibilities:

• Participate in the stakeholder Joint Application Design (JAD) interviews and facilitate meetings with project teams.
• Translate business user concepts and ideas into comprehensive business requirements and design documents.
• Create project plans by project management framework standards and procedures. Identify ongoing issues and gaps within project plans, to eliminate implementation issues.
• Involved in writing Functional and UAT test plans.
• Create detail testing plan for all upcoming sprint developments, implementations, and a major consolidation of two legacy systems.
• Plan, facilitate and report on quality assurance testing efforts.

Confidential, Baltimore, MD

Sr. Business / Data Research Analyst

Job Responsibilities:

• Assisted the Requirements Manager in defining the scope and objectives of the project and worked with the development team during the Conceptual and architectural design phases.
• Analyzed and gathered user requirements and created functional design documentation along with detailed product requirements for project development teams. Met with customers regularly to assess their needs and ensure de sired features reflected in the end product.
• Identified scope creeps and new requirements and helped with the change request process.
• Conducted research on collaborating with various data vendors for provider screening data.

Confidential, Baltimore, MD

Sr. Business Analyst

Job Responsibilities:

• As a Senior Business Analyst assisted the Project Manager in defining the scope and objectives of the project and worked with the development team during the Conceptual and architectural design phases.
• Evaluated resumes and interviewed candidates for various positions.
• Involved in documenting the strategic plan of implementing the project.
• Actively involved in developing state-of-the-art system functional requirements that will enhance the existing system by adding EDI/X12 278 processing capabilities, amongst other improvements.
• Prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Identified scope creeps and new requirements and helped with the change request process.
• Explained solutions and provided a level of effort estimates applying PERT and Six Sigma methodology.
• Carried out an extensive analysis of the business requirements and broke them into User Stories.
• Organized a number of JAD sessions wherein the SME’s, designers, developers and testers could communicate to enhance the quality of the desired product.
• Documented RFPS answering CMS comments and questions.
• Prepared basic design diagrams including flow charts, data flow diagrams, class diagrams etc. using MS Visio following the UML conventions.
• Functioned as the primary liaison between the business, operations, and technical teams throughout the project life cycle.
• Prepared project reports for management and assisted the project manager in the development of weekly and monthly status reports, policies and procedures.
• Conducted peer reviews for all project related documents following the CMMI Level 5 criteria
• Interacted with various stakeholders - Business Users, Client Solution Architects, DBA Team, Support team and external parties to ensure that solutions and deliverables are in time/scope.
• Involved in writing and participating lessons learned documents.
• Received Client recognition for business process presentation and for Micro strategy Training.

Confidential, Baltimore, MD

Sr. Business Analyst

Job Responsibilities:

• Served as the interface between systems analysts, programmers and users, ensuring information technology designs meet the needs of the end users while assisting with application-level support and user support for Oracle systems.
• Assisted users in adjusting to new features or modules within Oracle systems coordinate and conduct training classes in supported systems, modules, and interfaces for users.
• Conducted various requirement validation workgroup meetings. Updating artifacts including BRD, FSD, SRS and RTM. Proficiently worked using BPMN and UML for Process Modeling, Behavioral diagrams including Use Cases, State, Collaboration and Sequence diagrams.
• Managed activities regarding scope, LOE, schedule, identified risk triggers, prioritized risks, performed assessments on high priority risks, planned risk responses and monitored and controlled risks.
• Mentored project team to ensure adherence to CMMI level 5 as well as improve the quality of deliverables.
• Attended the training to go over the expectations for writing requirements for deliverables as per the Confidential & Medicaid Services (CMS) Requirements Writer’s Guide.
• Developed business requirements documents and decompose high-level user requirements into functional requirements.
• Worked with stakeholders, Government Task Lead and project team to prioritize the collected requirements.
• Proficient in interviewing stakeholders at all levels.
• Work with the project management, project sponsors, and internal project stakeholders to document the product’s vision and the project’s scope. Monitored scope creep and "Change Requests" of the project.
• Assisted in documenting and reviewing test plans.
• Performed Functional validation in various environments.
• Worked with client to train the business users with the new functionality changes and accommodated the usability change requests for the application
• Collaborated and communicated with other project managers and leaders to coordinate cross-project initiatives and activities.
• Assist the client to oversee the execution of upgrades, conversions, enhancements, and other application management activities on Oracle systems, including release upgrades .
• Participated in deriving the project metrics.

Confidential, Herndon VA

Sr. Business/System Analyst

Job Responsibilities:

• Involved in detailed requirements definitions, data element business rules and documentation, Business Intelligence applications requirements working with the development teams to understand tool functionality and capability, developing QA test scripts and participated in QA testing.
• Responsible for database administration, data consolidation, data analysis and management reporting. Provide accurate, timely reports and analytical information to support operating processes, customer support functions, management and other users.
• Gathered Business Intelligence applications requirements, worked with the development teams to understand tool functionality and capability, developed QA test scripts and participated in QA testing.
• Responsible for obtaining documents from SharePoint and performing document management as well as project administration utilizing Excel spreadsheets and MS Project
• Responsible for producing stage plans, highlight reports, risk logs, requests for change, etc.
• Supported Account and Practice with other reporting and ad hoc information requests including performance metrics through compilation and interpretation of data pulled from various technical/specialized sources
• Worked with the technical team reporting team and SME’s to identify and escalate issues to be resolved
• Produced weekly/bi-weekly/monthly reports for the team, Sr. Management and customers identifying risks and progress.
• Provided gap analysis of past and present operations trends, analyzing data to identify the cause, present findings to management.
• Led root-cause analysis, communicated options for resolution, and provided recommendations to user-facing trouble tickets in a timely fashion

Confidential, Washington D.C

Oracle Financials/OBIEE Functional Business Analyst

Job Responsibilities:

• Supervised and coordinated activities of the OBIEE team by managing task assignments. Ensured activities were completed as required by the overall project
• Defined requirements in facilitating COTS Implementation process
• Involved in customizing COTS application accordingly as per carrier specific needs
• Understood the current Treasury / Capital Markets business processes for Confidential and mapped business processes of Confidential to Finance Treasury Product Suite
• Documented detailed requirements for Confidential treasury functions and front/middle/back office standards for trade capture, pricing, valuation, risk, trade confirmation, and settlement
• Work with business users to help analyze reporting requirements and formulate a sound strategy for implementing these requirements within the context of a comprehensive business intelligence solution
• Conducted walkthroughs of requirement, specification, database designs, ETL, unit test plans and test strategies
• Clarified client requirements, business needs, and project objectives, via feedback session and client meetings, in collaboration with all stakeholders.
• Coordinated system and user acceptance testing activities, including issue resolution so that tasks were completed promptly
• Involved with creating the Reports using the Universes as the main Data providers and writing the complex queries including Sub Queries
• Involved in some of the reports customizations involving GL Account Analysis Report, Open Account AP Aging Report, Inventory Stock Status Report and much more in XML Publisher
• Created the reports using Business Objects functionalities like Queries, Slice and Dice, Drill Down, @Functions, Custom sorts, Cross-Tab, Master Detail and Formulae's, etc
• Managed all the test discrepancy reports on the custom developed web-based Configuration Management System
• Detailed understanding and hands-on experience with Oracle Financials and supporting data architectures including GL, AP, FA and AR of U.S. Federal Receivables and Debt Collection Processing Cycle
• Lead all communications with Oracle Financials development team

Confidential

Business Analyst

Environment: Windows 2007, DB2, Oracle, MS-Word, MS-Excel, MS-Visio & MS-Project

Job responsibilities:

• As a business analyst was responsible for overall planning, coordination, and execution of projects including, but not limited to updates, maintenance, modifications, troubleshooting, best practices research, and training
• Conducted GAP analysis to identify customer channel usage trends and interactions focusing on likelihood-to-buy, product recommendations and reduce customer attrition
• Analyzed functional specifications and data from various data sources like mainframe, Oracle database, and flat files
• Conducted conference calls with SMEs to gather information
• Authored Functional Specifications communicated them to development and testing teams
• Varied General Accounting, Month-End Close, Treasury, Financial Analysis, Financial Reporting, Budgeting & Forecasting functions
• Verified accuracy makes recommendations for corrections.
• Assisting with budgeting process, preparation of financial summaries and various project implementations
• Acted as back-up for other Accounting functions, if and when required
• Provided information/training to other employees both within and outside the department.
• Communicated effectively with management and work closely with other departments
• Recommended and drive continuous improvement through analysis and experience.
• Minimized operational risk. Assisted with ongoing development and implementation of Accounting policies and procedures for all accounting related processes.

Confidential

Oracle Supply Chain Sr. Consultan

Environment: Windows 2003, RDMS Oracle 9.2.0.3 Version 11.5.8. SCM Track: Order, Management, Salesforce, Inventory, WIP, Purchasing, BOM, Toad, Brio, Clear case, Clearquest, Clarity, Data Warehousing & MS Visio.

Job responsibilities:

• Power user/administrator for Salesforce.com
• Worked with sales and management on the effective use of Salesforce.com to identify opportunities, needs, and gaps.
• Leveraging SalesForce.com to better manage sales territories, leads, and opportunities.
• Developed processes for lead and opportunity management.
• Developed detailed requirements to integrate with Oracle Supply Chain modules
• Created a conversion document that describes the detailed requirements for the migration of Open Purchase Orders from 11.0.3 to 11.5.10 for Motorola Networks.
• Worked on the requirements and scope document of Sales Order Conversion Program as a part of Oracle 11i Order To Cash implementation project that involved a direct import of data into the Oracle Configuration Schema.
• Involved in data preparation in Inventory, Advanced Pricing and BOM for creating models to be imported into the Configurator’s schema.
• Created a Requirements Specification document that describes the detailed requirements for converting the Price Lists and Price Books from Motorola Networks and COF systems to Oracle 11i.
• Created order types and line types to place orders in Fulfillment Manager.
• Created work-items, fulfillment actions and fulfillment elements to complete the orders.
• Worked on Price Lists, Pricing Formulas, Price List Qualifiers and Modifiers and Pricing Attributes.
• Worked on Requisitions, RFQ, Purchase Orders (PO), Payables and Receiving items in a P2P (Procure To Pay) Cycle.
• Involved in the implementation and testing of the various custom inbound and outbound interfaces including the Customer requested delivery date, Master billing, FOB destination process
• Acted as an auxiliary support to the Order Management team for critical project orders, in compliance with SoX procedure for Order Management
• Implementation of order management for equipment and booking of services
• Used Salesworks tool to map and forecast business
• Setup Clarity, interface with Finance to obtain Oracle costs
• Tigers - Ordering and Customizing Reports
• Ensured accurate reflection of project budgets, forecasts, and actuals within Clarity
• Maintain record of all Year to Date signed orders, both equipment & services
• Be involved in Project Budgeting with Finance & Territory Business Manager’s for accurate cost forecasting Analyze and prepare recommendation for financial plans, acquisition activity, and financial trend and involved in Business Process Document
• Update Business Forecasting tool on a monthly basis after discussions with TBU’s, & be able to understand, interpret & explain various metrics on the tool
• Update Units File (Equipment forecasting) & ensure forecasts are in line with the Business Forecasting Templates
• Submit monthly reports on time to Regional Forecasting Manager, as per formats specified
• Assist Functional Leads (VAS, Deployment & NSP) in set-up of projects in CLARITY initially & resolve any system related issues
• Manage financial forecasting, variance analysis of actual vs. forecast and reconciliation internal accounts

Confidential

ERP, CRM Business Analyst

Environment: (OS): Server: Microsoft server 2003, Client: XP, 2000, MS Visio, Siebel CRM

Job responsibilities:

• Enhanced and streamlined call center and data entry activities, replacing or integrating with legacy applications, and CTI integration
• Performed the role of sr. member of a team implementing an existing Siebel sales force automation application and a new set of call centre functionality that would exist in the same repository.
• Responsible for working with business analysts and other developers to implement and maintain Siebel CRM solutions
• Responsibilities included working with Business Analysts to refine requirements with the aim to keep the implementation as close to vanilla Siebel as possible. Required the use of a deep understanding of standard Siebel functionality to help mold the clients business processes to fit it
• Experience using all Standard Modules in the Siebel Call Center application, and eService deployment experience.
• Experience with documenting a process, queries and reports on MS Visio
• Can assist with automated data loads and initial setup

Confidential

ERP Functional Consultant

Environment: (OS): Server: Microsoft server 2003, Client: XP, 2000 and Ms. Visio

Job responsibilities:

• Worked on front end application implementation, supporting and administrating the core modules (Sales Order Processing, Purchase Order Processing, GL, AR, AP, Fixed Assets, and Collections)
• Consulted with Clients, Software Engineers and Business Analyst in preparing, verifying and reviewing requirements and scope documents.
• Provided business systems analysis and process redesign expertise in finance & IT areas.
• Produced process maps, data models, data flows, training materials and user documentation as required
• Processed payroll using e-Impact and Confidential Plains
• Entered all new clients and orders into e-empact
• Responsible for weekly sales reports, submittal of monthly New Hire Reporting and Quarterly Wage Reports.
• Created complex diagrams and presentations using MS Visio.