SUMMARY:

• Sr. Business Analyst/Business Systems Analyst with six years of experience in various domains including insurance, healthcare, financial and government service industries.
• Excellent track record of delivering cost effective and high performance technology solutions to meet challenging business needs that includes gathering requirements, identifying business problems, improving business processes, documentation process outsourcing, digitizing company documentation, developing functional requirement specification, system requirement specification, use cases, backlog documents, and user story documents.

CORE COMPETENCIES

• Experience in all aspects of the Software Development Life Cycle (SDLC) including planning, analysis, design, development, testing, deployment and release
• Expert in analyzing client/business needs, documentation of requirements, and translation of system requirements into technical specifications
• Well versed with Agile - Scrum and Waterfall model development methodology
• Experience in facilitating Joint Application Development (JAD) sessions with development team and business client to expedite and streamline the requirement gathering process
• Outstanding interpersonal communication skills, enabling alignment of priorities, resource balancing and consensus building with team members and stakeholders in developing and maintaining any complex Application/Systems
• Solid experience in requirement and design reviews, as well as change control activities
• Excellent team player with strong skills in collaborating with Testers (QA), Developers and other team members in validation and testing of complex projects
• Proficient in creating test plans, test scenarios, test cases, test scripts and executing Functional Testing, System Testing, Integration Testing, Smoke Testing, Regression Testing, and User Acceptance Testing
• Extensive knowledge in CMMI, Change Management, and SCR processes
• Able to work independently and proactively to take initiative to solve problems quickly
• Excellent skills in time management, client relationship building and learning to adapt to new environments
• Possesses strong work ethic, integrity and adheres to company standards
• Experience in Business Intelligence Solutions using Data Warehouse/Data Mart, ETL, OLAP and OLAP
• Strong skills in calculating and producing proposals for contracts and budgets
• Strong in writing SQL queries for Backend Testing, performing UAT Testing and End-to-end Testing
• Highly effective and strong in Logical, Analytical, Communication and Documentation skills
• Possesses acute ability to produce high quality work under time constraints and deadlines
• Extensive experience in documentation process outsourcing and digitizing business platforms to produce high quality monitoring of business critical documents
• Highly organized and an enthusiastic team player dedicated to team success and customer satisfaction

TECHNICAL SKILLS:

Requirement Management Tools: HP ALM Quality Center, JIRA, SharePoint

Modeling Tools: MS Visio, YED Editor

Languages: JAVA, SQL, XML, HTML

508 Compliance Tools: JAWS, WAVE

Databases: SQL Server, Oracle

Operating System: Windows, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Berkeley Heights, NJ

Business Analyst

• Communicate with the Product Owner to prioritize the Product Backlog and/or removing User Stories to maintain alignment to the product/project vision and roadmap
• Work directly with Product Owners and Project Managers to understand the current business process and perform Gap Analysis on existing system
• Develop and gain cross-functional alignment on detailed Functional Requirements based on the Business Requirements
• Elaborate Software Requirements Specifications and Software Design Specifications for new, enhanced and legacy applications
• Interact with Business Owners, SMEs, and Management team to identify the scope of the project and to prepare a Business Requirement Document, Use Cases, User Stories, and Activity Diagrams to further develop Technical Requirements and/or Functional Specifications through facilitating meetings
• Use JIRA to maintain sprint and agile development processes
• Work closely with Developer, QA Tester, UI Designer, Client and Team Lead to resolve any issues
• Ensure that all artifacts comply with corporate SDLC policies and guidelines
• Provide guidance to Project Managers, Business Owners, Development Team and Subject Matter Experts (SME’s) to resolve the outstanding issue and ensure action items are taken in the review meeting
• Write requirements and track defects using HP ALM
• Facilitate and manage meeting sessions with Business Owners, Business System Owners, the Development team, the Testing team, and Process Control
• Involved in Regression Testing, System Testing, and User Acceptance Testing
• Facilitate defect review meetings involving all Stakeholders to review defects, identify severity, and set priorities as per client requirements; ensuring accuracy and conforming to deadlines
• Create workflow diagrams to validate the basic and alternate flows in the various Business and Technical Use Cases
• Capture of quality attributes external/internal constraints for functional/non-functional requirements
• Participate in the development of training materials for new technology and organizing User Training
• Work with users to document UAT test plans, manage UAT and assist in testing, track defects and resolutions

Environment: JIRA, JAWS, Oracle, SQL Developer, MS SQL Server, MS Windows, SharePoint, Visio, .Net

Confidential, New York, NY

Business Analyst

• Facilitated JAD meetings to gather requirements and identify business needs from stakeholders and business clients and create business solutions
• Performed Gap Analysis of existing system to identify drawbacks, bottlenecks and improvements
• Created and verified user stories and use case specifications with activity and state diagrams
• Facilitated resolution and communication of cross-functional team on issues and decisions
• Participated in peer reviews of functional specifications, application previews, and test plans/test cases
• Worked closely with the QA team and Developers to clarify and understand functionality, resolve issues and provide feedback to identify defects
• Wrote SQL queries to extract data from the database for Backend Testing
• Proactively communicated with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects
• Developed test cases for section 508 compliance testing
• Coordinated with End Users to schedule and support User Acceptance Testing (UAT)
• Used HP Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status
• Extensively performed Functional Testing and End-to-end testing

Environment: Visio, HP ALM, 508, JAVA, Quality Center, SharePoint, Oracle, Windows, SQL, .Net

Confidential, New York, NY

Business Analyst/Requirement Analyst

• Reviewed requirements and provide feedback on quality of the requirements
• Maintained Requirement Traceably Matrix (RTM)
• Involved in understanding of functionality and design of different applications based on the Requirement Specification Document
• Captured test cases and test results in JIRA
• Involved in daily SCRUM meetings with team providing the daily updates on the testing schedules
• Investigated software bugs and interfaced with developers to resolve technical issues and reported bugs to all concerned
• Worked extensively with SQL queries for database integrity and data validation
• Actively participated in review meetings and walkthroughs and prepared defect progress reports during defect meetings
• Used JIRA for defect management

Environment: JAVA, SharePoint, Quality Center, SQL Server, MS Office Suite