SUMMARY:

• Around 7+ years of industry experience working as a Kronos Business Analyst performing roles from solution feasibility analysis, customer discussion and requirement gathering, resource and time estimation.
• Functional and Technical Expertise in Kronos Workforce Central (Timekeeper, Advanced Scheduler SDM, Process Manager, Workforce Integration Manger (WIM) Versions 5.2, 6.1, 6.3, 7.0) with a solid understanding of Kronos' capabilities and limitations as it relates to company standards.
• Full cycle implementation of Kronos 6.1, 6.3 and 7.0 including Timekeeper Configuration (Function Access Profile, Payrule and Accrual).
• In depth knowledge of software testing methodologies and best practices. Ability to quickly learn the application business area processes and its requirements.
• Kronos Development Skills in Interface and Report Writing (Visual Studio and WIM/Connect) based on State and International compliance.
• Proficiency in SQL Query building using Microsoft SQL Server and Oracle with an understanding of database objects (views, triggers, stored procedures and functions) and Relational Database concepts.
• Experience in Implementation, Rollout and Production Support with Kronos Workforce.
• Expert in Time & Attendance implementations and on various Kronos modules like Activities, Workforce, Timekeeper (WTK), Accruals, Workforce (7.0), Workforce Analytics (WFAN).
• Extensive Experience on various Kronos modules like Workforce Timekeeper (WTK), Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems.
• Deep experience with Kronos employee demographics and supporting Kronos for union/bargaining unit workforce and Mobile Application Support.
• Expertise knowledge of the product with various configurations and Pay Rules, System Settings and tuning, Pay Rules and work rules configuration, HyperFind Queries, configuration and performance tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules and Workforce Schedule Editor.
• Developed Interfaces, deploying in hosted environment and defining Pay Tables and configured Clocks, Devices and Device groups, Data collection Manager.
• Setting up Attendance policies, Discipline levels and employee interaction with policies and used Record Retention Policies for setup & maintenance, using setup data manager for migration between two instances.
• Experience in all phases of software development life cycle (SDLC) which includes User Interaction, Business Analysis, Design, Development, Integration, Documentation, Testing, Deployment, Builds, Configuration and Production/Customer Support, Maintenance and Enhancements.

TECHNICAL SKILLS:

Operating Systems: OSX Server, Windows XP, 8,Vista, Unix

Data Base Tools: SQL Server, MS Access, Oracle (SQL Series)

Environment: WFM, KRONOS, Installation, Cloud Support, Workday, SAP (ERP), Web services, MS - Excel, MS-Access, Windows 2008,SAP BI 4.1, SAP Data services 4.1

Languages: SQL, PL/SQL, HTML, XML, XSLT, Java, SQL and PL/SQL.

J2EE Technologies: Servlets, Web Services, JDBC

Document Processing: MS PowerPoint, MS Project, MS Visio, MS Excel

Project Acquired Skill: KRONOS 6.0, KRONOS 6.2, Development, Cloud support, Amdocs, Citrix tools, Automation Tools Quality Center WFC/WFS, Kronos v6.1, v6.2, v6.3 Workforce Timekeeping and Attendance, Workforce Accruals, Workforce Device Manager (WDM), Workforce Integration Manager (WIM); Work Force Scheduler (WFS) v6.1, v6.2, v6.3, v7.0, Kronos tablet & Mobile

Methodologies: SDLC, Waterfall model, V-model, Agile-Scrum, SWOT

WORK EXPERIENCE:

Business System Analyst

Confidential, Chevy Chase, MD

Responsibilities:

• Evaluated requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
• Hands - on upgrade, implementation and configuration of Kronos Work Force Time and Attendance System 7.0 from 6.3.
• Implementing strategies on Kronos Clock Inventory Policies & Procedures and providing strategic insights based on the reports generated.
• Provided ongoing configurations and modification of Workforce Timekeeper, Attendance, Accruals, Scheduler, Hyper find Query and other Kronos modules.
• Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM) and created Pay Rules, Pay Codes, and Accruals to reflect company policies.
• Provided subject matter knowledge and experience mentoring iSeries implementation team members during migration setup of Workforce Central to UAT and production environments.
• Involved from analyzing, business requirement gathering, planning, and deploying solutions in support of corporate strategies and business initiatives.
• Performed Requirements gathering, Gap analysis, Workflow Design, Capacity Planning, Re-engineering, Decision-making rules, and Functional & Technical Specification for inventory Control, Material management and Content Management application, and Modules.
• Worked on payroll staff with identifying potential cost-saving opportunities via Kronos configuration options and Best Practices.
• Trouble shooting internal customer issues to find resolutions in the use of Oracle and Kronos- Time Keeping applications.
• Performed Kronos data maintenance including setups for new profiles, pay codes, pay rules and queries.
• Managed accounts and performed ad hoc queries against customer relation database.
• Analysis of current pay rules existing in ADP and translating current rules to configuration requirements (accruals, holidays, work groups, units Lawrence Transportation, Transportation (Union).
• Applied comprehension of Kronos Architecture and products (Workforce Timekeeper, Scheduler, Forecast Manager, Integration Manager).
• Customized payrules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance.
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM.
• Lead Implementation Consultant for Accruals, Attendance, and Core configuration for ADP eTime and support AS400/Perform routine maintenance
• Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.

Functional Consultant

Confidential, Portland, OR

Responsibilities:

• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V7.0 to included attendance and leave modules.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, labour levels, schedules and shifts as required by HR/PR.
• Developed and automated interfaces between KRONOS and ADP to update and add employees using ORACLE SQR/SQL and implemented processes that accurately calculated gross pay and updated payroll and general ledger systems using WorkForce Connect.
• Created and installed processes that accurately calculated fringe benefits and updated general ledger system using WorkForce Connect.
• Developed and implemented processes that successfully moved data from our AP/GL system to AS400 PRMS AP/GL system and performed and tested upgrades to CYBORG payroll system.
• Responsible for full cycle implementation of Kronos v7.0 and created and modified configuration setup including but not limited to access profile, payrules, scheduler and advanced scheduler.
• Supported multiple employees including multiple timekeepers (Manager) and 800 employees with advanced scheduler access.
• Created additional patterns and shifts to accommodate the implementation of additional departments and Custom Reports using Report Designer/Visual Studio and customized data analysis tools such as Kronos Workforce Genies and hyper finds
• Created Interfaces (Employee Demographics, Census, Accruals, Labour levels and Time Detail) using Kronos connect interfacing with lawson HR/Payroll and epic clinical systems and Configuration, maintenance and troubleshooting pay rule functionality.
• Worked closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.
• Maintained Kronos WFC 7.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and internal-Workforce Central Configuration, Internal-WF Accrual core concepts and configuration.
• Monitored Kronos transaction assistant for import errors and apply Kronos service packs to application servers and database and remedy system for any Kronos issues and remedy ticket system, prioritize and document tickets in timely manner.
• Keep integration manager look up tables up to date after new rules have been added to the Kronos system and provided training to clients on Kronos time and attendance software and performed technical support via phone, remote communication software, and travel.
• Maintained Kronos master employee file by updating data fields and verify and approve payroll reports to ensure for accurate payroll and for W-2 reporting.
• Interacted with business users and technical team in providing clear solutions to requirements.

Business Data Analyst

Confidential, Washington, DC

Responsibilities:

• Responsible for the development, implementation and maintenance of kronos associated with the collection, retrieval, accessibility and analysis of employee information for Human Resource.
• Perform System/Software upgrades for testing and future implementation as needed (Kronos).
• Ensure Systems Availability, Monitor servers performance, troubleshoot and diagnose system hardware/software related issues as needed (Kronos).
• Created documentation for daily processes (Kronos) and created Pay Rules, Pay Codes, and Accruals to reflect company policies.
• Implemented new companies, business units, object codes, user defined codes, category codes and sub-ledgers based upon specific criteria.
• Set up new user profiles, function access profiles, created roles, developed menus, secured user access to applications needed for specific roles.
• Reviewed and Analyzed the effectiveness and efficiency of existing systems (Kronos) and recommended strategies for improvements of these systems.
• Worked on the Maintenance and implementations of Time Clocks along with new and existing Kronos systems and software including Teletime.
• Provided internal support for over 5000 associates across diverse business areas including Gaming, Health Care, Retail, Manufacturing, Housing and Tribal Services.
• Taught the basic timekeeping functions to timekeepers and addressed issues that needed to be met before the biweekly payroll run.
• Experienced in conducting JAD sessions with excellent inter-personal and conflict resolving skills., FRD's, User Cases, Workarounds, Test Scenarios in the scoping phase of the "as is" and the "to be" states necessary for establishing key milestones accurately and measuring project progress.
• Involved with all the phases of software development life cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the Kronos workforce central.
• Reviewed test results and coordinated with testing and development team to correct the issues and developed timelines for project delivery, and managed projects/resources.

Business Analyst

Confidential, Salt Lake City, UT

Responsibilities:

• Worked in documents management system to track and store images of paper documents and responsible for Identifying required pay code Profiles, work rule profiles and labour level sets.
• Interacted with the Payroll coordinators to gather the requirements and implement them in the Kronos and project planning and assigning resources for various stages like development / testing.
• Gathered the AS-IS time keeping (Kronos) and payroll (Benefits) functionality, analyzed to map with SAP Best Practice and designed TO-BE document.
• Defined HR profiles and roles to pack security and authorization for users and managers and developed configuration items in time and attendance like labour level entries, pay rules, display profiles, access profiles, accruals, comments, employee group and LL transfer sets when a new plant is launched.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Identified key stakeholders both internal and external to the organization, documented individual importance levels.
• Conducted multiple personal interviews, video conferences, workshops, JAD sessions, prototyping sessions with stakeholders for requirements gathering and documented, sorted, and managed all requirements for preparing guidelines for business teams.
• Effectively communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems.
• Created work plans for client's super user team in order to test Workforce central and achieve expected results.
• Worked closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface Manager and outbound Payroll file issues.
• Designed custom reports using stored procedures and interfaces as add-ons to the existing Kronos reports.
• Supported Database conversion from Oracle to SQL server and to analyze the newly released versions and compare to the existing environment and present the stats to the customer to use the benefits of new releases.