PROFESSIONAL SUMMARY:

• 5+ years of extensive experience as a Business Analyst. Possess excellent track record at delivering new products, process improvements and process re - engineering. Through and proven knowledge of eliciting requirements, business processes and completing projects within desired timeline and budget.
• Comprehensive knowledge of Software Development Life Cycle (SDLC) like Agile, Rational Unified Process (RUP) and Waterfall.
• Experience in facilitating Joint Requirement Planning (JRP) sessions and conducting Joint Application Development (JAD) sessions throughout various SDLC.
• Excellent working knowledge on Scrum concepts like Scrum team, Product backlog, Sprint planning, User stories, Daily standup, Burn down charts, Poker planning and Pair programming.
• Proven ability to work with functional teams in an agile environment and be able to fulfill roles like Facilitator, Tester and Scrum master.
• Excellent communications skills to understand and validate customer requirements, prepare Business Requirement Document (BRD), System Design Specification (SDS), Functional Requirement Documents(FRD) and communicate the same to the design & development team for smooth functioning of the application development process.
• Well versed at giving walkthrough and creating Unified Modeling Language (UML) diagrams for Business Process Modeling like Use Case Diagrams (UCD), Flow Charts (FC),SD and many more
• Expertise in Object Oriented Analysis and Design (OOAD), User Interface Document (UID) and Wireframe Prototypes.
• Expertise and hands on experience in SQL and RDBMS for Analysis, Reporting and testing purpose.
• Proficient in Creating, Managing and Tracking Requirements Traceability Matrix (RTM)
• Experience in assisting testing team with Test plans, Test scripts, Reviewing Test Cases, and Validating and Monitoring Defects using various Defect tracking tools.
• Proficient in performing Smoke Testing and User Acceptance Testing (UAT).
• Worked on WSDL,RESTFUL web services and SOAP protocols and XML documents.

TECHNICAL SKILLS:

Requirement Modelling/Management Tools: Power Designer, Smart Draw, MS Visio, MS Project, MS Office, Rational Rose, Requisite Pro, Justinmind

Methodologies: Waterfall, RUP, Agile

Operating Systems: Windows 8.1/8/7/NT/XP/Vista/2003, Mac OS X

Testing Tools: Silk Central, JIRA,Tableau

Database: Oracle, SQL Server, Access

Programming Languages: C/C++, Python, Java, UNIX, Linux, PL/SQL, XML, JavaScript, HTML,CSS, R programming

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Sr. Business Analyst

Responsibilities:

• Conducted Requirement Gathering Sessions (RGS), Joint Application Development (JAD), interviewed the Key Stake Holders, SMEs, and Decision makers to gain in depth understanding of the project from all domains.
• Documented the detailedBusiness Requirement Documents (BRDs) into Functional Requirement Documents (FRDs), Non-Functional requirements documents (non-FRD), Use Case Documents (UCD’s), Application Interface Specifications (AI), UI Specifications, and Software Component Specifications.
• Onboarding and Production support of Test for various Programs by ETS
• Generating and Analyzing Reports (Flat Files) for Business using internal web application.
• Generated Visual Reports using web based tool Tableau for clients and gained some working knowledge of R programming language.
• Collaborated with Product Owners to write up and prioritize User Stories and Product backlogs.
• Participated in daily scrum meetings and worked with the team in resolving issues that could cause delays in sprint completion
• Facilitated Scrum master in conducting Sprint planning, review and retrospective meeting.
• Focused on enhancing the user experience; worked closely with the technical and programming team to prepare Screen Mock ups, User Interface designs using wireframe prototype
• Conducted Business Requirement Document walkthrough with business users, addressed any concerns raised and ensured timely signoffs to keep the project schedule.
• Assisted Project Manager in setting-up the timelines for project deliverables, managing project resources, and managing conflictsfor successful completion of the project.
• Effectively used Object Oriented Analysis and Design (OOAD) to categorize and structure the requirements into logical groupings to avoid redundancy, improve maintainability and help define boundaries.
• Conducted requirement walkthroughs with the development team before the development and testing phases respectively, to ensure that the requirements are accurately understood.

Environment: Power designer, Tableau, Postman, PgAdmin III, GitLab, Windows, MS Office, Java, XML,Service Now SN

Confidential, Herndon, VA

Business Analyst

Responsibilities:

• Performed GAP analysis by identifying existing technologies, mapped the current and the expected processes respectively. Documented the enhancements to meet the end state requirements.
• Conducted and lead the JAD session with the end users and team members to setup the project goals and objectives, issues resolution, and system design for effective software development.
• Documented the detailed Business Requirement Documents (BRDs) and translated into Functional Requirement Documents (FRDs) and Non-Functional requirements documents (non-FRD) and Use Case Documents (UCD’s).
• Conducted Business Requirement Document walkthrough with business users, addressed any concerns raised and ensured timely signoffs to keep the project schedule.
• Assisted Project Manager in setting-up the timelines for project deliverables, managing project resources, and managing conflictsfor successful completion of the project.
• Worked as a liaison between business and technical teams to communicate requirement prioritization and implementation level of effort to make sure highest value features are given higher priority.
• Effectively used Object Oriented Analysis and Design (OOAD) to categorize and structure the requirements into logical groupings to avoid redundancy, improve maintainability and help define boundaries.
• Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood.
• Prepared Requirements Traceability Matrix (RTM) between BRDs, FRDs and UCDs and reviewed RTM’s from testing team to make sure test cases covered all the requirements.
• Assisted testing team in documentation of test plans, test scenarios, test cases, and managed complete defect tracking life cycle using a defect tracking tool. Actively participated in User Acceptance Testing at functional level.
• Performed Impact Analysis when request for change (RFC) arrived by looking at Requirement Traceability Matrix (RTM). Escalated the results of the analysis to the Change Control Board.
• Actively participated in Post Production Validation (PPV) and production support calls.

Environment: Power designer, Smart Draw, Windows, MS Office(MS Word, MS Excel, MS PowerPoint, MS Visio), Java, Oracle PL-SQL, RUP, UML

Confidential, Greenbelt, MD

Business Analyst

Responsibilities:

• Worked closely with technology and business user staff to complete workflow improvement and document functional specifications for systems.
• Assisted other business analysts in performing Feasibility and Complexity Analysis to identify technically feasible functionalities, and determine the level of effort (LOE).
• Collaborated with Product Owners to write up and prioritize customer centric documents like User Stories for Product Backlogs.
• Prepared and documented Sprint Backlogs to identify and monitor the activities performed in the time boxes.
• Provided detailed User Interface Document to the development and testing team for clear understanding of the system.
• Served as a liaison between the Business and Technology Department. Enhanced communication lines between executives, managers, and peers.
• Gathered requirements for the integration of POS system with the supply chain system.
• Trained all Users on use of Point of Sale (POS) system.
• Assisted the SCRUM Master in facilitating daily SCRUM meetings, Sprint Planning, Review and Retrospective meetings.
• Created Burn-down Charts to monitor the completion of work within the time-boxes.
• Participated in Daily Standup meetings and worked with the team in resolving issues that could potentially cause delays in the sprint completion.
• Focused on enhancing the user experience; worked closely with the technical and programming team to prepare Screen Mock ups, User Interface designs using wireframe prototype for this E-commerce mobile/web redesign
• Formulated test case scenarios from the user stories.
• Created UAT test cases and assisted senior business analysts in conducting UAT tests.
• Made extensive use of SQL queries for the arrangement of customer data.
• Conducted training sessions and updated Product Manual upon successful delivery of each sprint.
• Resolved issues reported by business Post-Production.

Environment: MS Visio, MS Office Suite, Java, SQL, Justinmind, SmartDraw, Jira, Seapine Software