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Business Analyst Resume

Chicago, IL

Career Objective

In search of a challenging environment that encourages continuous learning and fosters creativity by providing exposure to new ideas that stimulate personal and professional growth.

Professional Summary:

  • Experienced Business Analyst professional.
  • More than 3 years of hands on knowledge of software requirements management
  • Strong domain expertise in UShealthcareIndustry
  • Proficient inbusiness process analysis and documentation
  • Well versed in requirement documentation using Use case, user story and BRD (Business Requirement Document)
  • Expert at documenting business rules, documenting business and system requirements and developing project documents using use case, user story and business requirement document
  • End to end BA experience spanning project scoping to user acceptance testing support
  • Proficient in MS office suite, Visio and SQL
  • Experience in primary and secondary research
  • Skilled in managing business technology communication for efficient software development
  • Exposure to BA role in waterfall and agile software development methodologies
  • Good communication, presentation, interpersonal and human resource management skills

Professional Experience:

Confidential, (July 2009 Feb 2012)
Confidential, is an industry leader in the “convergence” in IT and consulting for the healthcare industry, and provides diversified Information Technology (IT) and Business Process Outsourcing (BPO) services. Confidential, offers a complete range of services by leveraging healthcare domain expertise, strong global delivery methodology and partnerships with leading technology partners.

Designation: Associate Business Analyst (Healthcare)
Project: PHR (Personal Health Record)
Client: Confidential,Chicago, IL
Description: The merge PHRis a health record keyed in by a patient unlike the usual health records entered by clinicians. PHR drives accuracy and extends availability of the PHR across the web and mobile platforms.
Roles and Responsibilities:

  • Defined project scope
  • Gathered and analyzedbusinessrequirementsand processes
  • Documented business requirements using
  • Business Process Design
  • Use Cases
  • Product backlog
  • Requirement Change Management
  • Developed functional specifications.
  • Prepared the feature list for the PHR
  • Identified Business Rules of the application
  • Interacted with the development team on a day to day basis for providing requirement and functional specification clarifications and validating developed functionality

Project: Confidential,
Client: : Confidential, Chicago, IL
Description: Higi is a web application social network for health data. Apart from displaying vitals, posts from friends and account information, the Higi application also displays health scores and has the provision to display ads. Users can maintain friends and also their health information. Each user also has a calculated higi score, the trends of which are also calculated. Users also have ability to set goals, enter contests, challenge friends, share media and sign up for contests.

Roles and Responsibilities:

  • Gathered, analyzedand documented businessrequirementsand processes
  • Developed feature lists, functional specifications, wireframes and use cases
  • Gained valuable experience in agile model of software development
  • Provided as the communication layer between the business and technology teams

Project: Software that assists the hospitals from the time patient walks into the hospital till the bill is generated.
Description: Confidential, was developing a tool to handle assist hospitals with formalities from the time a patient walks in for medical aid to the time billing is completed including -

  • Eligibility check: This function covers the insurance eligibility check where the system will display the patient’s insurance information and other demographic details.
  • Scheduling an appointment: Once the patient is through with the insurance eligibility check, the patient is scheduled for an appointment with a doctor depending on the available slots.
  • The doctor visit: The doctor diagnosis the patient and enters the result from the ICD-99 list, medication, tests required to be conducted and the services provided from the CPT codes.
  • Generating the patient bill: Based on all the billable activities entered into the patients chart by the doctors and other hospital staff, the billing department creates the final bill for the patient using these entries.

Roles and Responsibilities:

  • Gathered and analyzedbusinessrequirementsand processes from the key stakeholders.
  • Documented business requirements using
  • Business Requirement Document
  • Use Cases
  • Created wireframes for each function and managed requirement changes.
  • Identified Business Rules of the application
  • Interfaced between the business and technology teams

Designation: Associate - Recruitment
Roles and Responsibilities:

  • Full life cycle recruitment from sourcing, to prescreening, and interviewing across the entire spectrum of the company
  • Hired resources for all levels
  • Coordinated events across locations in south India
  • Managed Employee Referrals for effective recruitment
  • Handled communications with recruitment consultants (Providing the job description, Profile screening, conducting interviews, giving feedback).
  • Scrutinized the resumes, interacting with candidates to understand their Capabilities, strengths, limitations.
  • Conducted interviews and selected prospective candidates.

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