SUMMARY

• 8+ years of experience as a Business Analyst with solid understanding of Business Requirements Gathering, Business Process Flow, Business Process Modeling, Data Analysis, Data Mapping and Business Analysis.
• Imported, managed and tagged requirement documents, and designed project deliverables (Attribute Matrix, and Traceability Matrix) using various tools.
• Developed Unified Modeling Language (UML) Diagrams and Data Flow Diagrams (DFD) for process mapping using UML tool such as Microsoft Visio and Rational Rose.
• Expertise in Graphical User Interface (GUI) Testing, Functional Testing, Performance Testing, User Acceptance Testing (UAT), Unit Testing, Integration Testing and Stress/Load Testing.
• Experience in handling multiple projects concurrently and following Business Process.
• Excellent Business Writing Skills in writing Business Requirements Document, Use Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS), and Workflows.
• Documented Test Plans; created, imported and ran Test Cases; logged Defects and performed Manual Testing in HP Quality Center (QC).
• Experience in conducting User Acceptance Testing (UAT).
• Highly motivated team player with excellent communication, presentation and interpersonal skills.
• Expertise in designing and developing Test Plans and Test Scripts.
• Ability to work with several partners/colleagues and deliver the results in time and/or resource constrained environments.
• Excellent oral and written communication skills.

WORK EXPERIENCE

Sr. Business Analyst

Responsibilities:

• Followed Agile SCRUM methodology for the project. Created User Stories & Burn Down Chart; conducted Daily Scrum, Sprint Planning, Sprint Retrospective Meetings as well as managed the sprint backlogs.
• Conducted GAP Analysis by documenting existing technologies, analyzed the existing and expected processes and documented the enhancements to meet the end - user requirements.
• Interviewed project stakeholders to understand the business needs and gather application requirements to document BRD. Converted the requirements into System Specifications and documented SRS.
• Gathered specifications for Assumption Rule Builder to maintain them for cash flow forecasting.
• Played a vital role in creating aggregation calculator, assumption rule builder and user interface.
• Partnered with SME's from Investment, Commercial, Personal Banking and Regulatory Departments to prepare high-level documents for data sourcing and transformation.
• Dealt with complex SQL queries for creating user reports, data extracts, and issues investigation.
• Built data mapping document by mapping the data sources, target tables and business logic rules to setup the ETL load process for the Data Warehouse and developed Data Dictionaries and Metadata documents.
• Worked with market data feeds from Bloomberg, Reuters, and Interactive Data for reference -data and market data. Built data mapping document mapping the data source to underlying oracle database along with needed business rules to implement quality control
• Applied UML methodology guidelines to create Use Case Diagrams, Written Use Cases, Activity Diagrams, Screen Layouts, Wireframes, State Diagrams, Sequence Diagrams and Business Workflows.
• Supported DBAs by defining and analyzing the data requirements to build ER (Entity Relationship) Diagram identifying the entities, relationships, data attributes and data integrity rules.
• Assisted Project Manager in performing several project management activities such as maintaining project plan, project scope, project charter, change management and idea creation request after feasibility analysis.
• Worked as a liaison between End Users and Technical Team keeping Stakeholders up-to-date on weekly progress which enabled them to remain abreast with system issues, timelines and planned activities.
• Facilitated various JAD sessions with SMEs & Business Users to gather requirements by asking right set of questions, analyzed & documented end requirements.
• Collaborated with QA team in building Test Plan, Test Scenarios, Test Cases and Test Scripts. Conducted Functional Testing, Integration Testing, System Testing, GUI Testing, Performance Testing, Load Testing, Stress Testing, Smoke Testing, Regression Testing and supported UAT.
• Performed Functional Testing to prove out LCR calculations for multiple line of business by using excel model.
• Maintained Requirement Traceability Matrix throughout the life of the project in order to back trace the business requirements/design specs to the test cases to successfully ensure 100% coverage.
• Chaired weekly meetings with technical team to discuss work plans, open issues and backlogs and generated bi-weekly reports for stakeholders on project status.

Environment: JIRA, MS Office, MS Visio, MS SharePoint, Oracle 11g, SQL, Java, IBM Cognos, Agile, SQL, Quality Center, WinRunner, QTP, Confluence, iLog, DOORS, Rally, Documentum, TOAD.

Sr. Business Analyst

Responsibilities:

• Conducted a high-level business analysis involving complex business requirements and processes.
• Conducted user interviews at both in-house and client locations. Gathered, analyzed and created an approved Requirement List (ARL).
• Worked in close collaboration with the Project Manager and Business Users to gather, analyze and document the Business Requirements Document (BRD).
• Participated in project planning and keeping management in alignment with scope and recommended resolutions for all assignment-specific issues.
• Partnered with internal business teams in defining business processes and associated system requirements.
• Performed GAP Analysis by identifying existing technologies, documenting enhancements to meet the end state requirements.
• Performed Feasibility Analysis for web & mobile applications on multiple platforms.
• Designed and developed Use Cases, Workflow Diagrams, RACI Charts and Project Schedule Diagrams using MS Visio.
• Responsible for Search Engine Optimization for the project (SEO and SEM).
• Coordinated with the development team and helped them understand the requirements. Worked with cross-browser problem areas with development team.
• Captured all the issues received from the Stakeholders in an issues list and addressed the same in the respective meetings.
• Used internal request system to open, track and modify the bugs opened against each of the projects and worked on the analysis of the same.
• Conducted feasibility study by studying the current functionality and then identifying the gaps existing with regard to new functionality.
• Used PowerPoint presentations for conducting walkthroughs with Stakeholders and created end user manuals.

Environment: MS Word, MS Excel, MS PowerPoint, MS Visio, MS Project, SharePoint, SQL, XML.

Business Analyst

Responsibilities:

• Gathered Business Requirements and interacted with the Users, Analysts, Developers and Project Manager to get a better view of the Business Processes.
• Studied credit card transaction process in detail and created process diagrams.
• Created Business Requirement Document (BRD) and then converted Business Requirements into Functional and Technical Specifications.
• Conducted meetings with business experts and carefully refined the requirements for both business and technical teams.
• Worked on MS Visio for creating Use Cases.
• Created Activity Diagrams and Sequence Diagrams using Rational Rose and was also involved in creating the Business Process Model.
• Organized JAD sessions periodically with various Stakeholders during different phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolved them.
• Documented project processes and procedures and controlled versions using Rational Clear Case.
• Authored functional documentation that described the detail design of the application to be developed.
• Involved in User Acceptance Testing of the application.

Environment: Use Cases, SQL, UML, JAD, Quality Center, XML, Windows, Rational Rose, MS Office, Rational Requisite Pro, MS Visio, MS Project, MS Access.

Business Analyst

Responsibilities:

• Understood user needs and accurately represented those in a well-documented software Functional Specifications Document and created Test Cases based on that.
• Gathered Business Requirements and interacted with the Users, Designers, Developers, Project Manager and QA team to get a better understanding of the business processes.
• Interacted with the end-users by interviewing them, by preparing appropriate questionnaire to better understand end-user needs and the business process.
• Developed Detailed Design Specifications including service models and message schemas and detailed source-to-target data mapping and data transformation rules.
• Supported PL/SQL development for contingency and internal audit reports and also maintained data in warehouse and data marts.
• Planned and created Test Scenarios and Test Objectives to ensure that the system modification will meet the specified business requirements.
• Developed component level scripts in Quality Center per established standards and maintained daily status.
• Followed a structured approach to organize requirements into logical groupings such as requirements for Customer, Client, Group, Member and Reporting that critical requirements were not missed.
• Performed GAP Analysis of 5010 EDI transaction using implementation guide to identify the changes in the segments and data elements and also created and maintained data mapping documents for them.
• Created Data Mapping Documents, Test Cases for system Testing, Integration Testing (UAT) and Production (Post Implementation Review) in Agile/Scrum environment.
• Assisted in several components of the overall ETL process and data warehouse system and also reviewed ETL programs for compliance with best practices, standards, enterprise architecture and documentation requirements.
• Directly involved in process improvement plans and implementing business change and health information exchange between trading partners and payers.
• Led UAT testing activities done by the business users and securing Sign off on the patches released to UAT.

Environment: Windows XP/NT, UNIX, C++, Java, HTML, XML, Java Script, Oracle, Rational Requisite Pro, UML, Win Runner, Load Runner, Test Director.

Business Analyst

Responsibilities:

• Performed GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Gathered Requirements from different insurance companies and other stakeholders.
• Responsible for UAT testing team on HIPAA 4010 EDI 837 and 835.
• Used UML and RUP methodology to analyze and translate business requirements into system specifications.
• Designed and authored Business Requirement Documents, Functional Specifications, Traceability Matrices and Use Cases.
• Wrote Supplemental Specifications and Business Rules Matrix for Medicare mail conversion to ensure ease of maintenance.
• Designed and developed project document templates based on SDLC methodology for marketing campaigns for Cardinal Medicare A, B, C and D program.
• Conducted training and support to the users and other stakeholders.
• Analyzed and wrote technical documentation for Root Cause Analysis on customer support issues.
• Created and presented reports on a weekly basis to keep the management up-to-date on the progress of the projects.
• Conducted workflow, process diagram and GAP Analysis.
• Developed and implemented processes and tools for requirements gathering, analyzing, planning, tracking and delivery using Rational Rose and Rational Requisite Pro.

Environment: RUP, UML VB.NET, SQL Server, Rational Rose, XML, Rational Requisite Pro, MS Visio, MS Office Suite.