EXECUTIVE SUMMARY:

• Business/Project analyst with 15 years’ experience in software development, specifically; business analysis, process definition and project management.
• Excellent communicator with an aptitude for assessing corporate needs and delivering products that meet goals and budgetary guidelines.
• Experienced in interagency relationships at federal/state levels and the private sector. Comfortable interacting with high - level management and project stakeholders.

TECHNICAL SKILLS:

Business/Project Analysis: Scaled Agile framework (SAFe)

Business Process Reengineering: Project management

Data Integration and interface mapping: IT operations management

Requirements gathering and analysis: JIRA - Bug and defect tracking tool

UML / Use case Modeling: Microsoft Project, SharePoint and Office

IBM Jazz Suite RRC: Rational Requirements Composer: RTC - Rational Team Concert

RQM Rational Quality Manager: IBM Rational Unified Process (RUP)

IBM Rational Requisite Pro: IBM Rational Clear Quest

Enterprise Architect: ServiceNow - Enterprise management

PROFESSIONAL EXPERIENCE:

Confidential - Annapolis, MD

Sr. Business Analyst

Responsibilities:

• Generate requirements in accordance with the SDLC and industry best practices. This includes documenting as-is processes and using requirements to develop to-be states for existing applications.
• Facilitating JAD sessions to collect and document requirements for brand new applications and systems according to the users’ needs. Create wireframe of prototypes on an as-needed basis.
• Business process analysis and re-engineering using as-is and to-be process diagramming. Work with functional and technical stakeholders to identify, define and document business needs, organizational goals and objectives.
• Oversee the quality of the deliverables throughout the lifecycle development process on information technology projects, while supporting multiple agencies in the construction of SDLC artifacts using both waterfall and agile methodologies.
• Assist test team in the creation of test scripts based on the collected and documented requirements.
• Track change requests while facilitating Change control board meeting to decide on requirements priorities for future development. Maintain a backlog repository based on the output of CCB’s.
• Perform reviews of RFP’s and aid in authoring information technology procurements on behalf of State agencies, establishing business processes and procedures.
• Act as the State’s Department of IT representative in all interactions with agencies and other departments, interfacing with all levels of agency management.
• Create documents necessary for presentations and meetings to highlight project schedules, progress, status meetings and risk identification.
• Provide technical recommendations to state and agency executives, translating highly-technical documents into everyday speak. Establish clear ongoing communication with oversight project managers on the progress and quality of SDLC artifacts.
• Review government IT documentation and policies, extracting important information and identifying to senior management areas that need change or re-assessment.
• Compile and provide reports to State and agency executives on project milestones and items such as activities completed, activities outstanding, budget states, risks, milestones missed and attained, observations and recommendations.

Confidential - Washington DC

Sr. Business Analyst

Responsibilities:

• Provide recommendations to FAA management on software configuration and requirements prioritization. Effectively interpret FAA business needs and translate into application requirements.
• Collaborate with FAA Stakeholders, developers, SME's to establish the technical vision and analyze trade-offs between usability and performance needs.
• Utilize excellent verbal and written communication skills and the ability to interact professionally with all levels of management, serving as the liaison between the FAA and technical teams. Facilitate technical requirements gathering sessions with customer business and technical liaisons to define customizations, interfaces and data conversion requirements.
• Develop artifacts like Use Cases, RTM's, Test Scripts, Requirements and workflow documents using tools like Requisite Pro and Rational Requirements Composer(RRC) . Document configuration, business, and technical requirements related to FAA’s implementation.
• Lead FAA technical team through the configuration of the Contract tracking software and subsequently facilitate user acceptance testing sessions to validate the configuration. Support FAA user community throughout the go-live process.

Confidential - Annapolis, MD

Senior Business Analyst

Responsibilities:

• Responsible for engaging stakeholders and all business units involved in project, then maintain communication between stakeholders and project team on project status.
• Elicit, organize and document requirements using the Rational Unified Process (RUP). Identify and create solutions to items affecting the stability and creating risks that affect successful project implementation.
• Development of use case models, sequence diagrams and activity diagrams using tools like Enterprise Architect and Requisite Pro daily to document requirements, create use case models and test.
• Serve as Team lead on an as-needed basis, delegating tasks and providing team supervision. Worked with technology and business teams for requirements review and signoff.
• Analyze, document and review requirements, translating them into technical and design documents for use by development team. Use SharePoint to deploy and access documents requiring group attention.
• Tracking and Resolution of issues using Rational ClearQuest while using Rational Requisite Pro and Enterprise Architect to track requirements.

Confidential - Silver Spring, MD

Sr. Business Analyst (Team Lead)

Responsibilities:

• Served as point of contact between Customer and development team, facilitating requirements gathering sessions with business stakeholders.
• Conducted analysis to transform business requirements into functional requirements by developing Use cases, workflow and dataflow models for JAVA, Web-based Applications with a SQL-Server Back-end.
• Worked as part of a lifecycle development (SDLC) team to develop and translate scenarios and requirements, identifying risks, issues and expected impact on project schedule and other resources.
• Created test cases, formed test teams and executed testing at System and User acceptance (UAT) levels. Co-ordinated meeting and presentation sessions to demo product to customer.

Confidential, Greenbelt, MD -

IT Operations Manager

Responsibilities:

• Business analysis and design following System development lifecycle (SDLC) processes as part of a development team on Federal government contracts.
• Responsible for providing feedback to and eliciting requirement from Federal government customers following contract award.
• Responsible for deployment of technology at Federal Government sites and integration with existing systems upon system completion.
• Documentation of development methods, testing and maintenance as well as reports and revision of internal Quality standards ensuring compliance to regulations like 508.
• Provided input towards Business Process Re-engineering efforts based on experience during requirements gathering and analysis.