PROFESSIONAL SUMMARY:

• 9+ years of experience as Sr. Business/UAT Analyst in Banking & Finance and with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling and Quality Services experience. Extensive experience in facilitating user group meetings and gathering system requirements for web application development.
• Strong Knowledge of SDLC and project life cycle and extensive working experience in AGILE, Scrum and Waterfall methodology.
• Prepared presentation slides in MS Power Point, which was extensively used in different JAD sessions and to track progress.
• Develop a solid understanding of the business drivers and processes. Increase knowledge, competence and scope of responsibility to contribute to the goals of the Disclosure Operations Team and Mortgage Operations.
• Ability to work independently and within groups to meet deliverables with an action and result oriented approach to work; ability to build and maintain strong working relationship with all levels of management along with cross - functional team of Business Customers, Financial Specialists, Technical Subject Matter Experts (SME’s) and Developers.
• Developed Test Cases for parallel testing, Integration Testing, Regression Testing, Volume Testing, and User Acceptance Testing along with issue/bug tracking.
• Created and maintained Test Matrix and Requirements Traceability Matrix (RTM).
• Strong documentation and analytical skills, strong problem-solving skills.
• Facilitated (UAT) with the stakeholders and the business users.
• Pioneered concept of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Expertise in designing and developing strategic Test plans, Test Cases, Test Scripts, Test Scenarios, Test Reports, Test Matrix for both manual and automated Tests
• Extensive experience in Functional, Regression, Integration, System and User Acceptance Testing.
• Excellent Verbal and Written Communication Skills have proven to be highly effective in interfacing across business and technical groups.

TECHNICAL SKILLS:

Requirement gathering Tool: DOORS, Rally

Testing Tools: Manual Testing, Quality Center & QTP, XMLSPY

Microsoft Office Tools: Word, Excel, PowerPoint, Visio, Outlook

Version Control Systems: ClearCase, DOORS

Defect tracking tool: Quality Center, Rational Clear Quest, Murex,QTP

Database Technologies: Oracle, SQL server

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business/Application Analyst

Responsibilities:

• Ensure that daily and periodic at-issuance and ongoing disclosure activities are performed timely, accurately, and completely, and meet service-level agreements with different entities.
• Responsible to review daily defect queries and make sure that the scripts are run without an error. If defects are discovered communicate to the stakeholders. Involve different teams to remediate the issue and assess the impact on report production and delay time.
• Perform ad hoc analysis and problem resolution for disclosure-related inquiries from data vendors, and internal and external stakeholders.
• Responsible to communicate with different team to do a sanity check on different Applications and validate the reports are accurate and the data is correct prior to production.
• Create Monthly Metrics Report for management to inform them number of reports delivered to different entity which includes different entities.
• Create Access Report for stakeholdersto identify all the users who have access to different reports through Portal. Used Exel pivot tables, formulas and v-lookup for data validation.
• Work closely with stakeholders to grant and remove access of individuals to Portal (User Interface) and other report systems.
• Work with different stakeholders to make sure the user interface application are accessible and if any enhancements are required. Involved in User Interface (UI) analysis with the business team to validate accuracy.
• Ensure that processes, policies, and procedures are current, documented, followed, maintained, and stored.
• Worked as the Scrum Master on projects as requested to ensure timely and accurate completion of planned work.
• Work extensively with SME’s in understanding, extracting, refining and documenting the User and Business Requirements pertaining to reporting
• Test the business rules and logics made sure the business rules, file formats, enumerations and data types were correct.
• Responsible for UAT project planning like creating testing scenario, test plans, and test scripts
• Involved in all phases of testing like Smoke, Functional, Regression testing
• Perform responsibilities of conducting research on IT requirements and business requirements in UAT areas.
• Handle the tasks of identifying defects and perform root cause analysis by analyzing data quality issues.
• Worked on testing various accounting, Front Office, Middle Office reports and Interfaces.
• Extensively used ALTOVA XMLSpy tool for schema validation and edit xml file (MISMO 3.0 Standard)
• Created high level and detailed Test Plan for Integration, System and UAT testing.
• Report metrics and use them to ensure delivery of test automation software with high-quality and on-time.
• Worked on almost all the important attributes of IR-2 like 1 First Lien and 2 Lien Modification, Principal Balance Reduces, Disqualified Loan etc.
• Organized walkthroughs and inspections with the Project Manager, Business Personnel, Business analyst and developers to decide the scope of testing and Testability of Requirements.
• Led a team of technical staff through defining the requirements for several support applications for the use of customer services staff.
• Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
• Developed Business Requirement Document (BRD) using MS Word and Clear Case.
• Transformed Business Requirements into Software Requirement Specification (SRS) and Functional Requirement Specification (FRS), using MS Word and Clear Case.
• Reviewed and assessed information gathered, defined key facts and issues, identified potential problems and facilitated problem resolution.
• Prepared presentation slides in MS Power Point, which was extensively used in different JAD sessions and to track progress.
• Maintained daily log of meeting minutes ensuring key discussion points were documented and made visible via documentation with key stakeholders
• Interact with user to understand the work flow and operation performed in various business areas.
• Organized walkthroughs and inspections with the Business team, Business Personnel and developers to decide the scope of testing and Testability of Requirements.
• Worked on activities like effort estimation, resource management, issue/risk analysis, milestone tracking and associated documentation.

Environment: SharePoint,ClearCase, Windows, Excel, Visio, PowerPoint, MS Project

Confidential

Sr. Business/UAT Lead

Responsibilities:

• Assess business operations and processes of assigned office or business unit to understand procedures, information flows and handoffs, decisions, communications pathways.
• Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
• Create, design, and format technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, QA, and other internal customers.
• Developed UAT Integration Test Plans, Test Scenarios and Test cases for both positive and negative tests using Mercury Test Director.
• Led the Global UAT plan for the Murex fixing engine across all EM desks. Analyzed system issues, with trade failures as part of the end of day processing.
• Wrote both the high level and detailed Test Plan and Test Strategy for Integration, System and UAT testing.
• Prepare and execute detailed Unit & System Integration test plan and test cases.
• Provides effective and timely communication regarding issues, objectives, initiatives and performance.
• Worked with product team to produce the required type of test data set.
• Worked closely with ILOG JRules development team for implementing the logic that is triggers and determines the minimum insurance amounts for the mortgaged property based on LTV and CLTV calculations once the loan is soft/hard approved.
• Responsible for client interactions to understand and capture the requirements for the DM and MDM solution.
• Develop a solid understanding of the business drivers and processes. Increase knowledge, competence and scope of responsibility to contribute to the goals of the Disclosure Operations Team and Mortgage Operations.
• Interacting with the product team for understanding the product architecture and requirements.
• Responsible to perform functional, system, backend, interface, integration, Beta testing.

Environment: Quality Centre 9.2, QTP 9.2, Murex,Oracle 10g, Web logic Portal, MS Office and Windows XP