SUMMARY:

• Experience Business Analyst with in - depth knowledge of system development lifecycle project from conceptualization through completion.
• Experience in eliciting systems requirements using interviews, document analysis, requirement workshops, survey, site visit, Business process description, scenarios and workflow analysis.
• Adept in eliciting and analyzing requirements. Detailed and goal oriented to achieve targets
• Expertise in analyzing the Business Requirement Document for the creation of Functional Requirement Document (Use case document, user Stories, Requirement Workbooks) for system design.
• Ability to follow up through all the phases of the SDLC through to testing, using traceability matrix to ensure completeness in comparison to the Business Requirement
• Excellent team member with ability to perform individually, good interpersonal relations, strong communication skills and highly motivated.
• Experience performing functional test, creating test scripts and coordinating User Acceptance Test.
• Attention to detail and ability to multitask, prioritize project task and meet deadlines.
• Experience in documenting and managing business/ system requirements and business/finance analysis.
• Experience following through project phases initiation, planning and implementation.
• Experience supporting Project management, creating user guides for Stakeholders
• Outstanding skills in software change request management, and experience carrying out gap analysis.
• Broad knowledge of business process re-engineering and documenting the ‘as is’ and ‘to be’ process for business improvement
• Worked on project using Agile (scrum) and Waterfall development methodologies
• Experience working on Healthcare projects
• Extensive problem solving skills with ability to suggest solutions

TECHNICAL SKILLS:

• Microsoft Office Suite (Word, Access, Excel, Outlook, PowerPoint)
• Caliber Requirements Management Tool
• DOORS Requirements Management tool
• Req. Pro Requirements tool
• Snag IT
• Team Foundation Server(TFS)
• MS Visio, MS Project, MS SQL (Basic Knowledge)
• SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, MD

Business Analyst

Responsibilities:

• Facilitate requirement session with stakeholders for eliciting requirement for the CMS QIO, CERT and CCWIS Systems
• Responsible for analyzing requirement and creating user stories, use cases and process flow diagrams as defined in the project plan document for all assigned project for application development
• Attended and documented minutes of team update/scrum meetings and updated regularly on SharePoint.
• Documented the “as is” process flows for determining the needs of the system and the “to be” process for system development
• Assisted in putting together the Requirement Management plan, reviewed the Project Plan and participated in peer review of the Requirement Package for ongoing projects
• Solely responsible for creating and managing all functional specification document including Functional requirement document, User Stories, Requirement Workbook, Use case diagram and document and process flow diagrams
• Utilized MS Visio to create flow charts, use case diagrams, and process flow diagrams (basic and swinlane)
• Participate in sprint planning, daily scrum meetings, retrospective and reviews
• Involved in the in-depth analysis of the CERT systems and determination of requirements for the system Communicate with stakeholders as regards requirement clarification and other requirement needs.
• Assist in project management duties as required.
• Responsible for managing iteration backlogs from product backlogs based on client priority.
• Regularly update project features and user stories on TFS while also working with developers and testers for creating tasks and bugs.
• Participated in sprint planning, task estimates, task assignments, sprint reviews and retrospective
• Act as liaison between project stakeholders and the software development team
• Acted as lead for CMMI representation team in preparation for SCAMPI appraisal
• Maintained project requirement documentations and other project artifacts
• Responsible for facilitating business meetings and generating minutes and action items
• Support application testing and User Guide documentation for the Quality Improvement Organizations(QIO) application

Business Systems Analyst

Responsibilities:

• Involved in the complete business process redesign and reengineering effort in converting existing process into a strategic web based environment.
• Managed the business process re-engineering by identifying the “as is” process, brainstorming with Subject Matter Experts on the way forward and documenting “to be process” for software development
• Documented the ‘as is’ and ‘ to be’ business processes and created the use case documents in compliance with HIPAA policies and procedures using MS Visio .
• Support and document process for Carematic Systems.
• Participated in the analysis of the ICD-9 or ICD-10 coding standards in Medicare and Medicaid domain of the inpatient, outpatients, reimbursement methodology.
• Document system functionality through UML artifacts including use cases, use diagrams and process charts.
• Created the Traceability Matrix Documents, the flow diagram, the Use case and index table for a quick view and better explanation of the business process.
• Followed up software development throughout the phases of the SDLC.
• Performed criteria table updates to determine the billing needs send to the insurance companies using MS access tables as a tool.
• Facilitated the Joint Application Development (JAD) sessions with project stakeholders in order to capture business rules, processes and system requirements for Carematic Systems and to develop functional specifications .
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Responsible for co-coordinating business meetings and generating monthly status reports etc.

Business Analyst

Responsibilities:

• Facilitated the Joint Application Development (JAD) sessions with business users, subject matter experts (SMEs) to gather and document business needs and translate them into functional requirement (FRD) for Loan Application System.
• Worked on the following artifacts as needed: Functional Requirements Document (FRD), Business Requirements Document (BRD), Use Cases, Process Flow diagrams, GUI Interface designs (Mock-up screens).
• Create, update, and manage project backlog using TFS and pull out iteration backlogs based on prioritized requirement for each iteration.
• Monitor and manage TFS work items including Requirement and related tasks, bugs and other work items to make sure the work items are taken up to be worked upon by team members and update requirement status accordingly.
• Develop test plans, test cases, and perform system testing.
• Coordinate UAT sessions with end users
• Gathered and documented the architectural plans for migrating loan/Banking/Health processing system from a legacy platform to web based application
• Utilized MS Visio to create various flow charts, use cases and sequence diagrams to provide detail outline of the various actors of the system and how the various components of the system interacted.
• Utilized SharePoint for document peer review and version control
• Administered Requirement Change Request Process (RCP) for effectively managing all software change requests
• Created Requirement Traceability Matrix (RTM) using application lifecycle management (ALM)

Business Requirements Analyst

Responsibilities:

• Provided reports on the project schedule to the project manager, as well as supporting other team members to ensure project success.
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team
• Analyzed information gathered from multiple sources to reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Coordinated Joint Application Development (JAD) session with system analysts, development team, project manager for application development and Pre-validation specifications.
• Conducted user interviews, gathered requirements, analyzed the requirements using waterfall methodology and documented the requirements using Rational Requisite Pro.
• Acted as a liaison between business and technical team to obtain detailed Functional, Business requirements, user’s requirements, and Business rules that will help make system development easier for the technical team.
• Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.