Business Analyst/ Program Coordinator Resume NC and SC - Hire IT People

SUMMARY:

Exceptionally professional individual with 9 - years of experience in business analysis, project coordination, and visual development
Outstanding oral and written communication skills; adept at identifying and raising issues early in the process
Proven ability to collaborate in a team environment and with cross-functional project teams
Experience in maintaining project plans that encompassed IT and non-IT schemes.
Knowledge of the Software Development Life Cycle (SDLC) and Agile/Scrum.
Excellent analytical, organizational, detail-oriented and problem-solving skills
Demonstrative initiative and ability to successfully execute complex tasks and build solid working relationships; strong commitment to corporate quality standards
Proving track record of supporting deadline driven assignments. Able to prioritize and monitor tasks and resources in a fast paced environment; communicate key milestones, issues and project status.
Highly organized and meticulous in completing research, metrics reporting and providing comprehensive senior management reports
Possess solid computer skills - Microsoft Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio and SharePoint), Adobe Creative Suite (i.e. Photoshop, Illustrator, InDesign, Flash, Dreamweaver), JavaScript and HTML
Proficient in 2D modeling and conceptual design
Experience in User Interface (UI)/User Experience (UX) and Graphical User Interface (GUI) design

PROFESSIONAL EXPERIENCE:

Confidential, NC and SC

Business Analyst/ Program Coordinator

Responsibilities:

Key point of contact for program inquiries for design initiatives: Performed program coordination, data collection and visual design
Supported User Interface (UI) and User Experience (UX) standards and consistency approaches for system design
Supported management in graphic user interface (GUI) designs/mock-ups/wireframes as well as quality assurance with physical ER documentations and data integrity by verifying accounts information and identifying and reporting development status and roadblocks
Performed user research, distilled input from stakeholders, collaborated with business units to define system approach and requirements; Conducted stakeholder interviews, user requirements analysis, interactive design, and usability testing
Developed prototypes of easy-to-navigate GUIs that consisted of web pages with graphics, icons, and color schemes
Identified, mitigated and managed chains that affected program schedules by escalating schedules that fell outside of published time standards to the appropriate business resource, i.e. program lead or manager for immediate review and action.
Interacted with internal and external business units; acted as a platform between management and business resources and ensured proper communication were accomplished in accordance with outlined priorities and mission.
Provided ad-hoc support; created templates (document and web-based/GUI), briefing decks, standard operating procedures (SOPs) and training materials