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Business Analyst/quality Analyst Resume

Dallas, TX

SUMMARY:

  • Talented Report Developer and Data Analyst with 10+ years of experience in health care, manufacturing, banking, gaming, e - commerce, transportation and insurance industries
  • Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.
  • Experience with conducting internal and external client and end user meetings.
  • Adept at reducing development costs and providing in-depth reporting analysis of projects.

TECHNICAL SKILLS:

Databases: SQL Server, Oracle SQL Developer 11g, Access, Agresso, Viewpoint, NextGen

GUI Tools: Business Objects XI (11.0), SSRS 2005, 2008R2, 2012, 2016, Crystal Reports 2008, 2010 & 2011, Visual Studio

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Business Analyst/Quality Analyst

Responsibilities:

  • Analyze and develop corporate reporting through meetings with individual end users and by collaborating with teams.
  • Use SQL Server 2008R2, 2012 to develop queries, views and stored procedures that will ensure the correct data is being returned
  • Design and develop report layouts and determine the best way to offer required data to end users, using SSRS 2008R2, 2012 and/or Crystal Reports 2010, 2011 according to company requirements.
  • Took on extensive project to convert legacy reports from Crystal Reports 2010 and 2011 SSRS 2012 for multiple clients.
  • Acted as liaison between clients and WebPE platform to create new entities, update and modify entities with additional revenue groups, categories, bids, clients.
  • Utilize extensive testing and validation of data results.
  • Provide technical assistance and cross training to other team members.

Confidential, Phoenix, AZ

Business Analyst/Quality Analyst

Responsibilities:

  • Analyze present and future reporting requirements through meetings with individual end users and by collaborating with teams.
  • Use Oracle Developer and SQL Server 2008R2 to develop queries, views and stored procedures that will ensure the correct data is being returned
  • Design and develop report layouts and determine the best way to offer required data to end users, using SSRS 2008R2 and/or Crystal Reports 2008 according to company requirements.

Confidential, Mesa AZ

Reporting Administrator/SQL Developer

Responsibilities:

  • Daily, weekly, monthly, quarterly and fiscal year report generation. Maintained and enhanced existing production reports written as SQL views and stored procedures. Ensured that reports and on-line analysis addressed critical information needs and requirements effectively and on a timely basis.
  • Analyzed present and future reporting requirements through meetings with individuals and departmental groups.
  • Created Strategic, Tactical and Operational Dashboard reports and KPI reports using SQL Server 2005 Reporting Services.
  • Developed and maintained SQL queries including stored procedures, views and functions.
  • Developed scheduling and deployment system for all reports using Business Objects XI (Crystal Reports) based on user roles and permissions.
  • Convert and upgrade existing Crystal Reports to SQL Server Reporting Services 2005 (SSRS) reports. Set up reporting subscriptions and schedules in SSRS.
  • SSRS: Matrixes, Tables, Lists, Charts, Graphs, drill-thru, drill-down reports, sub-reports, and subscriptions
  • Convert SSRS 2005 reports to SSRS 2008R2. Develop templates in SSRS 2008R2 to ensure all reports are presented in consistent company-wide formats.

Confidential, Mesa AZ

Reports Developer and Manager

Responsibilities:

  • Multiple contracts with healthcare, insurance and manufacturing companies.
  • Interfaced with users in the design and development and implementation of the enterprise reporting structure using SQL Server Reporting Services 2000/2005, Crystal Reports and LBI (Lawson Business Intelligence).
  • Met with internal and external end users in order to define requirements for the design, creation, and completion of requests for reports and information.
  • Writing and debugging SQL stored procedures.
  • Directed the project and support activities as well as daily activities of other report developers/analysts including delegation of assignments.
  • Daily, weekly, monthly, and quarterly report generation. Maintained and enhanced existing production reports written as SQL scripts and stored procedures. Ensured that reports and on-line analysis addressed critical information needs and requirements effectively and on a timely basis.

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