SUMMARY:

• Progressive Project Management and Business Analyst expertise with exceptional record of delivering cost effective, high performance solutions working in an Agile Environment.
• Green Belt Lean Six Sigma trained and proficient in Business Process Management Techniques.
• Strong ability to drive technology by serving as the link between business users and developers
• Expertise at managing project scope within the SDLC
• Adept at managing and designing User Acceptance Testing (UAT) artifacts
• Proficient in Business Process Design and Development
• Proficient in developing project plans that align with established goals
• Extensive experience in strategic planning and communications development
• Experience in identifying and mitigating project risks
• Excellent team building and organizational skills
• Green Belt Lean Six Sigma trained

TECHNICAL SKILLS:

SQL, MS Dynamics CRM, MS Office: Word, Exel, PowerPoint, Visio, Project, Live Meeting, VISIO, Project, Sharepoint

IBM Rational Tool Suite: Rational Team Concert, Rationale Quality Manager, Rational Requirements Concert and Rational DOORS

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Fairfax, VA

• Perform analysis on claim management software
• Ensure clear concise documentation of Clients requirements
• Resolve conflicts/issues and determined by manager within the time limits defined

Business Analyst

Confidential, Washington, DC

• Capture business requirements using the Rational Requirements Composer and Rational DOORS Programs
• Manage Deep Dive sessions to further deconstruct established requirements
• Perform analysis on claim management software
• Ensure concise documentation of Clients requirements
• Resolve conflicts/issues and determined by manager within the time limits defined
• Work with clients and created realistic user requirements and avoid scope creep
• Provide Gap Analysis of Business Requirements Document and Project Work Statement

Business Analyst

Confidential, Washington, DC

• Tested concepts and practices in both Waterfall and Agile Test environment
• Captured business requirements using the Rational Requirements Composer and Rational DOORS Programs
• Perform analysis on claim management software
• Ensured clear concise documentation of Clients requirements
• Resolved conflicts/issues and determined by manager within the time limits defined
• Performed analysis and presented results using SQL, SSIS, MS Access, Excel, and Visual Basic scripts.
• Imported, exported and manipulated large data sets in multi - million-row databases under tight deadlines
• Worked with clients and created realistic user requirements and avoid scope creep
• Developed and presented solutions and mitigation strategies to meet business needs
• Contributes to the awareness of project status while maintaining scope and identifying scope and identifying scope
• Planed and lead the execution of UAT test plan and developed process to document issues and cases
• Updated project schedules using MS Project
• Provide Gap Analysis of Business Requirements Documents and Project Work Statement
• Developed test scenarios for specific requirements
• Develop SDLC documents including As-is and To-be business processes, screen mock ups, and user storie
• Prioritized requirements based on the business needs of the organization
• Managed remote and weekend
• Developed testing business process, templates and artifacts
• Analyzed business requirements and developed use cases
• Developed test cases, test scripts and test scenarios
• Performed test execution to include smoke, regression, end-to-end testing and documenting results

Marketing Business Analyst

Confidential, Washington, DC

• Managed brand awareness and community outreach projects for the DC Public Schools and Teach DC initiatives targeting prospective students, parents, recruited prospective teachers.
• Maintained open client communications to obtain approval at each milestone
• Reviewed and edited copy layout to ensure adherence to consistency standards across all deliverables

Project Manager

Confidential, Washington, DC

• Provided Project Management for some of the Agency’s Technology and Pharmaceutical accounts. Developed and managed the Scope of Work (SOW), project plans, estimates and budgets for each campaign.
• Guided task execution associated with each project.
• Developed SOW documents and project schedules
• Ensured project adherence to deadline, milestones and scope
• Facilitated change management procedures
• Acted as an arbiter among team members and departments
• Planned and managed internal and external project communications, ensuring effective exchange of project information and deliverables across the agency

Project Manager

Confidential,Arlington, VA

• Provided project management for four accounts and acted as the managerial conduit between the Account Management and Creative Development departments.
• Ensured campaign deliverables aligned with pre-determined strategies, such as media plans, creative briefs, etc.
• Produced and monitored project timelines
• Managed daily tasks within a highly productive and deadline-driven environment

Project Manager

Confidential, Washington, DC

• Managed special projects for two local transportation clients- DC Connection & WMATA.
• Worked closely with client counterparts to maintain consistency and accuracy in project deliverables
• Examined projected and actual costs to ensure budget parameters were sustained

Account Executive

Confidential, Baltimore, MD

• Charged with managing special projects for the Retail Marketing division.
• Managed workflow for various project contributors
• Ensured accuracy and continuity of all project deliverables

Assistant Marketing Manager

Confidential, Columbia, MD

• Formulated the marketing strategy and campaign execution for top-performing property in company’s 220+ retail center portfolio.
• Developed media and marketing plans
• Analyzed sales data to determine proper marketing strategies
• Forecasted and managed budgets
• Managed and executed brand extension programs and ad campaigns
• Wrote and pitched press releases related to property activities.