Business Analyst Resume Owings Mills, MDÂ - Hire IT People

SUMMARY:

Over 5 years of experience in elicitation, analysis, documentation and translation of requirements into functional specifications, for business processes improvements and developing technical solutions in Financial and Healthcare domains.
Experienced in Waterfall methodology and Agile development (SCRUM).
Strong team collaboration and leadership skills
Experienced in change management and process modeling using UML language
Detailed oriented team player with strong collaboration, communication and problem solving skills aimed at execution of project deliverables to the highest client expectations

TECHNICAL SKILLS:

Methodologies: Agile development, SCRUM, Waterfall, GAP Analysis, UML

Tools: Microsoft Office (Word, Excel, Project, Outlook, SharePoint), VISIO, JIRA, Confluence.

PROFESSIONAL EXPERIENCE:

Confidential, Owings Mills, MD

Business Analyst

Responsibilities:

including sprint planning, retrospective, review, and stand up meetings Create functional requirements and user requirements for the Nursing Home Compare System
Serve as a liaison between clients, senior executives, project managers, and operations team to identify and assess risks, develop solutions, and maintain effective communication
Conducted requirements gathering and prioritization sessions; decomposed high - level business and user requirements into functional requirements.
Created and reviewed Business Requirement Document (BRD), Functional Requirement Documents (FRD), and Test Cases.
Facilitate and participate in Agile events
Gathered and documented business requirements for customer application processing system through interviews, surveys, and observing from account managers and UI (User Interface) of the existing system.
Created Activity, Business Process Flow and Data Flow Diagrams; using ms Visio. Validated requirements with Testers and Developers.
Document, track, and follow-up on open client issues.
Research, analyze, and resolve issues within established client service levels.
Conduct periodic client meetings to communicate status and resolution of issues (bugs which has been founded by stakeholders)
Perform root cause analysis to identify application defects and develop plan for issue resolution
Served as product Subject Matter Expert to client and internal operations.( to my team testers and developers)
Conducted JAD sessions, analyze and formalize requirements.

Confidential, Washington DC

Business Analyst

Responsibilities:

Elicit business requirements via interviews, requirements workshops, and JAD sessions. Identified the key changes, and participated in Stakeholder Management to communicate effectively with them.
Followed change management processes to control requirements scope creep
Experience in facilitating sessions with SMEs and providing them with recommendations to resolve business problems
Conduct data analysis and mapping
Translate the business requirements into various functional documentation, interface mockups, flowcharts, and other process flows.
Managed multiple requirement projects by maintaining easy to understand Requirement Traceability Matrices (RTM) to ensure all requirements were captured with accuracy.
Managed project schedules, updated senior leadership on the status of current activities and upcoming actions
Create activity and sequence diagrams to model business process workflows and complex logic, using MS-Visio
Conduct and facilitate (UAT) User Acceptance Testing

Confidential, Pikesville, MD

Specialist/Business Analyst

Responsibilities:

Reviewed and evaluated corporate agreements and contracts to ensure compliance with appropriate laws, regulations, and corporate policies
Analyzed “AS IS” and “ TO BE” scenarios, designed new process flows and documented the business process
Collaborated with Senior Attorneys and IT department to improve effectiveness of the Contract Administration System
Detailed review and analysis of case materials in a broad range of subject matters, such as financial records, health care materials, and other litigation files
Conducting database searches
Elicit business requirements via interviews, requirements workshops, and JAD sessions
Reviewed, negotiated, drafted and facilitated award for assigned contracts and amendment
Participated in GAP analysis in the identification or business rules, business and system process flows, requirements and assumptions.