PROFESSIONAL SUMMARY:

• Business/ Systems Analyst/ Project Manager with 10 years of extensive experience in diverse corporate world mainly in IT sectors of Finance, Banking, and Health care industry.
• Experience in Mortgage Operations, Servicer Investor Reporting, Capital Markets and Securities, Fixed Income asset pricing and Loss mitigation programs in Single Family and Multifamily mortgage industry
• Knowledge of pricing concepts (coupons, Buy Up/ Buy Down) of Mortgage Backed Securities, loan, debt, bond, and derivatives
• Strong background in Private Equity (Stocks, Options, Futures, Structured Products, Swaps), Fixed Income (Credit Derivatives, Interest Rate Derivatives, MBS, ABS, Bonds, Treasuries), Mutual Funds and Asset Management.
• Excellent knowledge and experience with all phases of the business life cycle including eliciting, analyzing and prioritizing business requirements, system requirements and project management
• Expert in various Software Development Life Cycle (SDLC) Methodologies including Agile and Waterfall
• Excellent track record of assuming the roles of individual contributor, leadership, training, and mentoring, on multiple project teams
• Ability to switch roles and take on Product Owner tasks, Scrum Master tasks, testing activities, and analysis as needed.
• Dedicated and Resourceful team worker with proven analytical and problem solving skills with the capability to communicate effectively with internal and external stakeholders
• Highly effective in communicating with the business community and translating technical information into understandable business terminology and vice versa
• Innovative problem solver with excellent organizational and communication skills
• Ability to quickly adapt to changing requirements, and learning new technologies and methodologies.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Prepared graphical depictions of use cases, use case diagrams, State diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams using Microsoft Visio.

TECHNICAL SKILS:

Languages: SQL, HTML, DHTML, VBScript

Databases: MS SQL Server, MS Access, Oracle 11i/10g/9i, Toad

Tools: MS Office Suite, MS Project, MS Visio, Serena Prototype Composer, Snagit 9, SharePoint, Clear Quest, Clear case, DOORS, HP Quality Center

PROFESSIONAL EXPERIENCE:

Confidential, Falls Church, VA

Senior Business/System Analyst

Responsibilities:

• Gathered data requirements from project teams and developed technical design documents for consumption by technical team.
• Researching and evaluating alternative solutions in alignment with architecture and recommending the most efficient and cost effective solution for the systems design
• Evaluating current and future business needs, flexibility needs, existing systems, available technology, the capacity and limitations of equipment, operating time and form of desired results
• Reviewing and analyzing Business Data Requirements, Business Requirements and Data to elicit detailed data mapping requirements, including transformations, accurate system of record, relationships between the data, data integrity and constraints
• Authoring System Requirements, Data Requirements and Functional Design Documents
• Interacting with development, operations, technical support and other IT areas as appropriate throughout the software development lifecycle to ensure technical feasibility and user satisfaction
• Working with test team to influence test strategy and execution to ensure an accurate and effective product
• Preparing charts, tables and diagrams to assist in analyzing problems, utilizing various business, scientific and engineering mathematical techniques
• Creating user stories, acceptance criteria and documenting in RALLY.
• Preparing charts, tables and diagrams to assist in analyzing problems, utilizing various business, scientific and engineering mathematical techniques
• Frequently interact with directors, subordinate supervisors, business customers and functional peer group managers
• Provided guidance to project teams on existing services they can reuse based on service oriented architecture principles.
• Analyzed detailed systems factors including input/output requirements, hardware and software needs
• Wrote requirements in the form of user stories for building web services in the content repository.
• Validated changes and conducted integration testing without breaking the software.
• Assisted in formal User Acceptance Testing, coordinated with performance and Automation test Engineers to ensure performance requirements are met.
• Developed test cases, test scripts, Requirements Traceability Matrix, test plans, test summary documents and Requirements Traceability Matrix (RTM)

Environment: Rapid SQL, MS Access, DOORS, MS Office Suite (including Visio, and Project), SQL Server 2014

Confidential, Falls Church, VA

Business Analyst

Responsibilities:

• Gathered Business Requirements from the Subject Matter Experts (SMEs) and documented the requirements in the BRD.
• Expert in ICD 9 - 10 Conversion Analysis. Full knowledge of the Diagnosis and Procedural Code changes for Healthcare Entities like Payers, Employer Groups, and Providers. Worked on ICD 9 codes and gathered future requirements based on ICD 10 codes. Managed creation of sample mappings for the conversion of EDI X12 transactions code sets version 4010 to 5010 and translation of ICD 9 codes into ICD 10 codes.
• Updated EDI transactions like EDI 837,835,277 and 276 with the HIPPA 5010 changes.
• Gathered and documented functional requirements for testing and verification of HIPAA Administrative Simplification X12 standards, 837 Institutional and Professional HIPAA standard transactions and EDI messages (837) Healthcare encounter claim and coordination of benefits (COB) - claim payment and remittance advice 835 - Healthcare claim status (276/277), Eligibility for a health plan (270/271), Referral certification and authorization (278), Enrollment & Withdrawal in a health plan (834), Premium payments (820) and Future transactions (identified in HIPAA).
• Documented Current State vs. Future State for a Referral Web Portal. Created process flow diagrams describing provider and member access to the web portals.
• Change Control Process - Led the Change Control Process for changes submitted for the BRD once the document was submitted to IT department.
• Documented the UAT Plan for the project and worked with the UAT Team to ensure every acceptance criteria for the requirements has been included in the UAT task plan.
• Involved in daily scrum meeting to discuss any roadblocks or impediments in the project path
• Involved in sprint planning session to identify the features and functionalities that should be achieved by the new application
• Worked closely with the business team, development team and the quality assurance team to ensure that desired functionalities will be achieved by the application
• Provided business and technical suggestions and recommendations during the project life cycle.

Environment: Windows, UNIX, Oracle, Requisite Pro, Rational Rose, MS Office, Visio.

Confidential, Falls Church, VA

Business Analyst

Responsibilities:

• Thoroughly studied the requirements for the process re-engineering.
• Interacted with users for verifying user requirements, managing change control process, and updating existing documentation.
• Served as a business liaison to communicate requirements to the development team and facilitate detailed requirement gathering with stakeholders during development lifecycle.
• Assisted project management in release planning to ensure that stakeholder vision and priority is represented
• Assisted in planning and scoping inter-related projects.
• Documenting exceptions or deviations as needed
• Experience in using UML modeling (Use case Diagrams, Sequence diagrams, Activity diagrams).
• Conduct Joint application design (JAD) sessions and interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations to keep executive staff and team members appraised of goals, project status, and resolving issues and conflicts.
• Worked on Documentum for Version Controlling, to maintain up to date changes in the documents.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented user manuals and Business rules.

Environment: MS Office Suite, CaseWise Modeler, Borland CaliberRM, Unix, Documentum, Windows NT/XP, Oracle, SQL, SQL Server, VB6, C#, DOORS, C++, NET, ASP.NET, Business Objects, Test Director, LoadRunner.

Confidential, Falls Church, VA

Business Analyst

Responsibilities:

• User Support with bank’s web-based services.
• Evaluated business requirements for Enterprise business applications integration while delivering new/modified enhancements.
• Monitored progress against business functionality, requested objectives to ensure that projects meets the specific release criteria.
• Highlighted any potential risks to the environment.
• Signed-off all releases before they enter production.
• Analyzed consumer surveys and gave technical inputs in Business meetings.
• Extensive interaction with COTS vendor support teams to ensure quality integration solutions are built deployed and supported throughout their life cycle
• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in definition stage.
• Facilitated the Customer in defining the high-level functional requirements and needs.
• Identified lending structure with loan origination, servicing and default management through InvestRam.
• Writing use cases and creating activity diagrams.
• Worked directly with software engineers to ensure clear communications on requirements and defect reports.
• Designed and developed scenarios based on business requirements.
• Interacted with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues.
• Bug reporting done using Rational ClearQuest.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description

Environment: Microsoft Office Suite, Rational Team Test, Windows XP, Oracle, HTML.