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Business Analyst Resume

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TX

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SUMMARY:

  • Requirements Gathering & Analysis
  • Strong Collaboration &Communication
  • User Acceptance Testing (UAT)
  • Enterprise Implementations
  • Project Management
  • Data Migration & Mining
  • Change Request Management
  • Merchant Management
  • BI, ERP & Big Data Platforms
  • Application Support
  • Process Improvement
  • Data Validation & Analysis

TECHNICAL SKILLS:

Database & Data Disc. Tools: MySQL, MS Access, Oracle RDBMS, Tableau, IBM Watson, Google Analytics

System Methodology: V Model, Agile (Scrum), Waterfall

Data Discovery Tools: Tableau, IBM Watson, QlikView, Google Analytics

Project Management: JIRA, Zephyr for Jira, Kanban

MS Office Suite: Power BI, Advanced Excel (Power Pivot, VLOOKUP, Regression Analysis), Word, PowerPoint, Ms. Project, Visio, Outlook, SharePoint 2013

Full Knowledge: Workday, SDLC, BI, ERP, R, SPSS, SAP Business Object, HTML, XML

PROFESSIONAL EXPERIENCE:

Confidential, TX

Business Analyst

Responsibilities:

  • Gather business requirements to establish project costs and recommend impactful solution.
  • Stakeholder’s engagement & management (Project team, Business, CAB & Project board).
  • Analyze and translate business and design requirements into technical requirements for the developers.
  • Develop and document project WBS, plans and schedules that includes Scope, Integration, Time, Cost, Quality, Stakeholder, Human Resources, Communication and Risk Management.
  • Create and manage business requirements documentation, including functional specifications, requirements catalogue and the requirements traceability matrix.
  • Partner with developers to automate manual processes, saving time and money while decreasing inventory errors. Credited as a primary driving force behind a 30% increase in stock sales in 5 months.
  • Perform quality assurance, system integration and user acceptance testing facilitating on - time, on-budget and acclaimed “go-live” of stock check implementations for both internal & external users.

Confidential, TX

Business System Analyst

Responsibilities:

  • Served as a key team member of the workday system implementation and data migration.
  • Liaise with end users to test application software, ensuring accuracy, integrity, interoperability and completeness to achieve desired results.
  • Support upgrades and implementation of the TAMUC bill payment system.
  • Conduct routine maintenance, optimization and upgrades on terminals for all departments
  • Analyze & define process flows by creating detailed workflow process document and user guide for TAMUC payment platform
  • Partner with Touchnet technical teams, document and communicate technical issues resolution progress on the payment platform
  • Provide ongoing support (troubleshoot and resolve issues, setup web store using HTML, setup users, monitor transactions, and process refunds) for TAMUC payment system and marketplace end user.

Confidential

Product Analyst

Responsibilities:

  • Define, plan, coordinate and obtain information requirements to support and launch new products and solutions.
  • Coordinate with multiple resources efficiently and effectively throughout the development lifecycle to ensure that the projects are completed on time, meet requirements, are implemented accurately following the signed SLA and the full impact is understood by the business owner.
  • Interface with internal business users as well as various IT development groups so the needs can be clearly understood, expectations managed and change initiated.
  • Perform detailed analysis for business applications.
  • Analyze and document relevant information to determine cost & ROI of implementing solution.
  • Use systematic techniques for specifying requirements - like use-case scenarios, process modelling and data-flow diagramming.

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