Business Systems Analyst Resume
New York, NY
SUMMARY:
Systems Business Analyst with a techno - functional ERP background. Strength bridging the gap between business needs and technical solutions. Passion for optimizing and streamlining processes. Over 10 years experience working in scientific research, industry, hospitality, and insurances. Covering roles from techno-functional consultant to functional business analyst, a proven capacity to quickly adapt new tools and systems.
CORE STRENGTHS:
- Delivery of all phases of a project, requirements gathering through user acceptance testing
- Oracle EBS R12, ADP Time and Labor, functional, technical documentation, quality control
- HRIS, Time & Labor, Payroll and Finance processes, SharePoint
- SQL, TOAD, HP Quality Center, full regression testing
PROFESSIONAL EXPERIENCE:
Business Systems Analyst
Confidential, New York, NY
Responsibilities:
- Project manager and SME for Oracle and finance system implementations, maintenance, change management and enhancement projects
- Coordinate and manage functional and technical consulting resources, liaison between business users and all technical resources
- Document requirements, coordinate user acceptance, regression testing and quality control
- Increase payroll processing efficiency by 25%+
Oracle Techno-Functional Consultant
Confidential
Responsibilities:
- Provided high availability end-user support for finance and HR services
- Delivered comprehensive analysis, resolution of issues regarding accounting, billing issues for General Ledger payments, invoices and expense reporting
- Configured the Oracle system interface with third-party applications including Opera and Kyriba
- Implemented best practices which reduced end-user call volume by 20%
- Optimized an interface between purchase order and general ledger systems which increased operational efficiencies
- Customized and maintained Oracle EBS Financials applications for major research institute clients with $900M+ in annual revenues.
- Led multiple customization projects, documented requirements for functional adjustments
- Coded and developed new functions in PL/SQL and configuration guides for clients
- Results from testing and quality control efforts minimized bugs for 100% of deliverables
- PL/SQL, Toad, Oracle Reports, XML Publisher, HP Quality Center
Documentation Engineer
Confidential
Responsibilities:
- Received confidential defense accreditation, consistently maintained security of sensitive documentation
Helpdesk Documentation Engineer
Confidential
Responsibilities:
- Created operational training and maintenance manuals
- Secured and included technical equipment d Confidential into full operating, maintenance and training reference manuals
- Provided support to on-site oilfield engineers
Technical Documentation Engineer
Confidential
Responsibilities:
- Implemented a technical documentation d Confidential base, developed technical diagrams, supported installation technicians
Material Quality Engineer
Confidential
Responsibilities:
- Validated product and subcontractor’s materiel declarations in an automobile International Materiel D Confidential System