Senior Oracle Business Analyst Resume

SUMMARY:

To obtain a management position that enables me to utilize my education and leadership skills.

TECHNICAL SKILLS:

Attended the Cornelius Leadership training in April 201l, in Florence, SC.
Proficient use of Microsoft Office, ERP systems (Oracle and Agile), and Access Database
Able to work in a team environment and fulfill objectives with minimal direct supervision.
Inventory management associated with cycle counts and month end closing.
Strong customer service orientation with the ability to remain poised and professional

WORK EXPERIENCE:

Confidential

Senior Oracle Business Analyst

Responsibilities:

Assist with configuration, design, training and deployment of existing and new Divisions within Sonoco.
Provide tier 2 and 3 support for Oracle ERP system users by answering, evaluating, and prioritizing incoming Oracle Support requests for procure - to-pay, order-to-cash, plan-to-manufacture, and accounting-to-close.
Directs and manages projects, service requests, and enhancements from end-to-end.
Advises management, through regular reporting on the status of problems identified through technical support calls from end users.
Proactively analyzes problem management system data and identifies opportunities for internal process/procedure improvement.
Develop & maintain troubleshooting, training/job aid content, and testing documentation.

Confidential

Oracle Deployment Lead

Responsibilities:

Led deployment team consisting of 15 -35 resources responsible for training/support of plant employees on Oracle ERP system implementation.
Performed onsite plant assessments for coherent transition to Oracle ERP system including assessing IT needs and development of new processes within Oracle ERP system.
Reviewed data for deployment such as bill of materials, usage rates, item activity and costing.
Managed deployment team schedule and coordinated team accommodations.
Main contact for plant manager with direct reporting to divisional management.

Confidential

Supervisor

Responsibilities:

Supervised 13 production and maintenance employees to maximize production safety and efficiency for 3 extrusion production lines, 7 injection mold presses, and secondary equipment.
Helped reduce the average monthly inventory by $100M; reduced inventory days from 33.5 to 27.5 in 2011, by monitoring physical inventory, influencing regular purchasing and scheduling.
Direct reports to operations manager and plant manager.
Led weekly safety/quality meetings with crew and administered reviews to employees.