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Technical Business Analyst Resume

Atlanta, GA


Highly motivated, accomplished Senior Business Analyst with strong research, organizational, and analytical skills. Excels at complex problem-solving situations and provides solutions to affected business areas. I am an outstanding facilitator and team player who promotes understanding between IT professionals, business units, and senior management. My expertise is in system implementation, application development and support. I have 13 years of PeopleSoft HR and one and one half years of SAP HR experience.

Confidential, Atlanta, GA
Technical Business Analyst

  • Facilitate conference calls with LexisNexis customers migrating to ChoicePoint XML Instant and Standard Xchange architecture to gather functional/technical requirements, set time-lines, and gather questions and concerns.
  • Update technical integration document for end-user and resellers.
  • Designed and developed high-level test plan and detailed UAT test scenarios for migration customers using Web Service WSDL/SOAP Wrapper and HTTP Post.
  • Liaison between the customers and ChoicePoint IT technical business unit.
  • Perform troubleshooting scenarios using various ChoicePoint Administration Web base systems.
  • Perform configuration setup using ChoicePoint Administration systems for testing and rollover production migrations.
  • Attend and contribute to the daily migration status meetings.

Confidential, Atlanta, GA
Senior Consultant for SAP HCM HR (Stiefel and Alexion Pharmaceuticals)

  • Assisted with putting together a Power Point deck for an SAP HR implementation proposal at Stiefel Pharmaceuticals.
  • Attended and participated in the SAP HR sales presentation at Stiefel Pharmaceuticals.
  • Design/developed a Microsoft Power Point deck that depicts an overview of SAP Learning Management Solution (LMS). This deck will be use as a training reference guide for other SAP professionals within Clarkston Consulting.
  • Received an honorable mention for the Alexion Pharmaceutical successful SAP HR/Benefits implementation.
    • Configured the Organizational structure within the IMG.
    • Developed the SAP data migration legacy to SAP functional requirements for Info types 0002 (Personal Data), 0007(Planned Working Time), 0021 (Family Dependent), and 0006 (Addresses) for an SAP HCM HR implementation project.
    • Performed quality assurance testing for each of the data conversion specifications.
    • Developed SAP Data Migration Plan for the Benefits, Org-Management, and Master Data Conversion.

Confidential, Atlanta, GA
Senior HRIS Business Analyst on various enterprise initiatives

  • Assisted in the Quality Assurance testing for Performance Management 2008 enhancements.
  • Functional Business Analyst on the The Home Depot Enterprise SAP R/3 HCM implementation project. My responsibilities consisted of the following:
    • Assisted in writing the functional specifications for Manager Self-Service (MSS) New Hire/Rehire PA40 transaction.
    • Using PA30 transactions to test various Infotypes.
    • Used RWD Info Pak Version 5.70.0 Recorder to develop the Business Process Procedures (BPP) for Core Hire/Rehire.
    • Designed and developed test scripts for Core Hire/Rehire and MSS Hire/Rehire using Mercury Test Director 8.0 SP. Integrated the test scripts to include the Enterprise Applicant Tracking System DEPLOY interfaces between DEPLOY and SAP.
    • Executing test scripts for various interfaces. (i.e. First Advantage WOTC).
  • Successfully Project Managed and completed a PeopleSoft 8.8 Pre-hire joint venture with Staffing and IT Enterprise Identity Management provisioning application for new hire on-boarding. Used Microsoft Power Point, Word, and Visio to design/develop UAT scenarios and various training reference materials.
  • Held JAD sessions with Staffing and wrote the business requirements for the Enterprise Vendor Management System Selection process. IQNavigator7 Release 7.5 was selected and implemented.
  • Design/developed the functional specification for the PeopleClick to PeopleSoft 8.8 Recruit Workforce integration.
  • Project Manager/Functional lead on the vendor selection process for an Enterprise Organizational Management solution to assist the Talent Management and Operational Effectiveness group. This includes developing the New Project Request Document, Project Definition, Executive Power Point presentation, functional business requirements, Request for Information (RFI) Document, scorecard, setting up informal/formal demonstrations with the vendors, vendor selection (Nakisa, OrgPlus, HRCharter and Aquire), Proof-of-Concept negotiations.
  • Project Manager/Functional lead on a successful implementation for HR Executive Staffing contact management ASP solution. Taleo Business 6.0 Edition Plus was selected.

Confidential, Columbus, GA
Senior HRIS Consultant for PeopleSoft 8.3 SP1 Self-Service/Recruit Workforce/HR/Payroll/Benefit.

  • Functional Lead on the successful PeopleSoft eRecruit/Manager Desktop 8.3 implementation project and received an award for leading the implementation.
  • Designed and developed UAT scenarios for the eRecruit implementation.
  • Received an on-spot award for working with PeopleSoft on eRecruit/Recruit Workforce/Manager Desktop/Resume Processing issues and making the appropriate modification to AFLAC’s current eRecruit application.
  • Assisted the Benefits Department on developing documentary scripts for AFLAC’s eBenefit 2005 Open Enrollment process.
  • Designed and developed the functional requirements to automate the Annual Employee Total Rewards Benefits Package. Reduced 40 man-hours to approximately 5 minutes processing time.
  • Functional lead on the eRecruit usability study with a company called Human Factors.
  • Provided functional SAP clean up support on errors from the daily PeopleSoft feed into SAP.
  • Project Manager/Functional Lead on an IT recruiting initiative focusing on developing Manage Competency strategy. This entails designing Clusters, Competency Types, Competency Codes, and Role Clusters & Competency.
  • Provide functional production support for the HR Payroll, Benefits, Recruitment, Compensation, and Training areas using a couple of the PeopleSoft tool 8.20.03 set Application Designer and PS-Query.
  • Assisted on various functional pieces for the 8.1 to 8.3 PeopleSoft upgrade project.
  • Liaison between HR PeopleSoft functional areas and Information Technology (IT) services
  • Facilitated the business requirement gathering from the HR Business partner for new enhancements, modifications, and new module implementations within the HRMS PeopleSoft environment.
  • Provide customer service to all of Human Resources by providing each department with Ad-Hoc reports. Ad-Hoc reporting done in PS-Query to Excel, SQLPLUS to Excel, and Crystal.
  • Designed and developed training plans for the eRecruit/Recruit Workforce module and presented to the recruiters.
  • Project Manager/Functional Lead for on a successful Web base on-line Applicant Tracking System and PeopleSoft interface into the PeopleSoft 8.3 Recruit Workforce module. Managed and developed the functional/technical requirements, unit test plan, and project milestones for both applications.

Confidential, Atlanta, GA
Senior Consultant for PeopleSoft 8.1 HRMS implementation and upgrade for American Electric Power, Royal Caribbean International Cruise Line, and AT&T.

  • Significant contributor on a PeopleSoft HRMS/Payroll/Benefit 8.0 implementation which included Payroll cycle 5 system test, Time & Labor integration testing with external feeder time and entry
  • systems, dynamic group creations for reporting employee payables, developed the business requirements and unit test plan for the bank reconciliation report, and developed alternatives to handle prior period adjustments for each of the external time and entry systems.
  • Delivered six medium to complex SQRs two weeks prior to system test.
  • Designed and developed using technical/functional specifications to create Benefit Self-Bill Carrier, Officer Medical Coverage Billing, Nordic Oriental Pension Eligibility Reports, HRMS Shipboard Officer Turnover, Marine Officer Evaluation, and Shipboard evaluation for regular staff reports.
  • Created run control setup for each SQR, PeopleSoft components, run control pages, panel groups, menu modifications, and projects for migration purposes. Each SQR had the capability to execute using SQR workbench on the client desktop and/or designed as Application Program Interface (API) aware using the Process Scheduler.
  • Updated the technical/functional specification documents and created a Unit Test Plan.
  • Integrated multiple stand-alone HR systems into PeopleSoft 8.0. Including a customize solution to AT&T fitness center application, Affirmative Action, and Grievance tracking system. As a result, significantly reduced system maintenance and operation costs.
  • Performed a Fit-Gap analysis to determine the level of effort and customization required integrating the legacy systems into PeopleSoft 8.0. Facilitated meetings with HR business partners to identify requirements.

Confidential Atlanta, GA
Senior Consultantfor PeopleSoft 7/7.5 HRMS implementations for Intermedia Communication, Pittston Mineral, and Eckerd Drug.

  • Developed a PS/Query training plan for the PeopleSoft HRMS/Payroll 7.5 post-implementation to educate the HR business department and empower them to gather needed HR data on demand.
  • Collaborated with the Oracle Database and UNIX Administrators on furnishing answers to their technical questions and concerns.
  • Led the technical team responsible for PeopleSoft HRMS/Payroll 7.5 implementations on all customize and new development using PeopleTools, PeopleCode, and SQRs. Include developing coding standards, peer code review sessions, and assigning tasks.
  • Integrated the stand-alone COBRA legacy system into PeopleSoft 6.0 Benefit COBRA module. As a result, improved centralization of benefit data within one system.
  • Designed and wrote the functional data mapping conversion document and wrote the data conversion SQR to upload legacy data into their respective parent/child PeopleSoft physical benefits tables and maintained data integrity within the process.
  • Designed and developed two customized SQR solutions to meet the client’s business requirements for COBRA Benefit Open Enrollment form and COBRA initial letter.
  • Debugged and resolved programming design bugs on the Flexible Spending Account (FSA) API SQR.
  • Debugged and resolved a major programming flaw within the employee’s drug prescription plans API SQR. Thus enabling the employee to receive the corrected prescription plan based on their employee status.

Confidential Atlanta, GA
Technical Lead on a PeopleSoft 7.02 Financials Implementation

  • Received an Operational excellence award for a successful PeopleSoft implementation.
  • Managed a nine person technical team through a PeopleSoft 7.0 Financials (AR, AP, GL, and Billing) implementation.
  • Integrated two stand-alone account receivable legacy systems into PeopleSoft 7.0 Accounts Receivable module. Designed and wrote the functional data mapping conversion document and wrote the data conversion SQR to upload each of the legacy data into their respective parent/child PeopleSoft physical Account Receivable tables and maintained data integrity.
  • Gathered business requirements from the Chief Financial Officer (CFO) and designed and developed an Account Receivable Top 100 sixty day plus Aging API SQR report.
  • Significant contributor in database tuning issues within certain DB2 tables and increased processing speed within the Account Receivable Application Engine program.
  • Integrated the UNIX cron shell script, which executes AR, AP, Billing, and General Ledger programs into Tivoli Maestro Job scheduling product resulting in improved messaging capabilities.

Confidential, Atlanta, GA
Senior Consultantvarious PeopleSoft 6.0 HRMS projects Harvey Bristol Hotels and the City of Phoenix Arizona.

  • Formulated a plan and implemented to repair year-to-date payroll calculations within the PeopleSoft 6.0 PS_PAY_CHECK physical table.
  • Led the PeopleSoft 5.12 application upgrade and successfully accomplished the task four days prior to a two-week deadline.
  • Converted existing Microsoft Access reports into PeopleSoft 6.0 Public Queries and Crystal reports to ensure centralized data repository.

Confidential, Atlanta, GA
HRIS Technical Lead

Managed seven technical professionals for a PeopleSoft 5.0 to PeopleSoft 6.0 upgrade.
  • Managed a technical team of seven and performed hands on technical payroll production support issues.
  • Debugged and trouble shoot existing HRMS and payroll API SQR applications.

Confidential, Baltimore, MD
HRIS Senior Programmer

  • Led a technical team and designed a Web HTML base Time Card application for all non-exempt employees. The team consisted of 4 developers and developed a 3 tier HTML Intranet CGI-BIN C/C++ Web application on an Oracle, Entera application UNIX server environment. Resulting in savings of 35,000 manual time card entries per year by the payroll clerks.
  • Significant contributor in the PeopleSoft HRMS/Payroll upgrade project from release 4 to 5.
  • Integrated the stand-alone training legacy training system into the PeopleSoft 5.0 Training Administration Module. This entailed the data mapping analysis, the SQR to upload legacy data into PeopleSoft, and a customize PeopleCode solution to prevent students to sign up for more than one course given at the same time.
  • Debugged and made the appropriate modifications to the vesting 401K API SQR resulting in the correct vesting percentage for each employee contributing to their 401k plan.
  • Confidential, Huntington, West Virginia

Masters of Art in Mathematics

  • Scored 100% on Master Comprehensive Oral Examination
  • Awarded graduate assistantship

Confidential, Huntington, West Virginia
Bachelor of Science in Mathematics

  • Confidential, Utica, New York

Associate Degree in Science

PeopleSoft Training:

  • PeopleSoft Time & Labor 8.3
  • PeopleTools 1 8.4
  • PeopleSoft HRMS eRecruit 8.3
  • PeopleSoft HRMS Variable Compensation 8.1
  • PeopleSoft HRMS Training Administration 8.1
  • Delta HRMS Functional PeopleSoft 8.1
  • Delta PeopleSoft PeopleTools 8.1
  • PeopleSoft PeopleTools I & II 7.5
  • PeopleSoft 7.5 Configuration Administration
  • PeopleSoft 7.0 Accounts Payable
  • PeopleSoft 6.0 Data Management
  • PeopleSoft PeopleTools 4.0

SAP Training:

  • SM001 Introduction to SAP Solution Manager
  • ERP030 Management Empowered by mySAP ERP
  • SAP125 SAP Navigation 2005
  • ERP001 Management Empowered by SAP ERP
  • THR10 Management & Administration I
  • THR12 Management & Adm. II (Case St.)
  • HR270 SAP Learning Solution Overview

Completed the first course to AFLAC\'s Project Management certification. Course called Fundamentals of Project Management.

  • Member of the International Association for Human Resources Information Management (IHRIM) Atlanta Chapter.
  • Phi Mu Epsilon Mathematics Fraternity (Active member during Master’s Degree program).
  • Completed Lacrosse Level One Certification
  • Assistant Lacrosse coach for Youth35 (Peachtree City/GA)

Confidential Atlanta, GA
Bellsouth – Maintenance and Repair Lead

  • Managed the Audit of the Maintenance and Repair End-to-End process and determined parity between BellSouth Georgia and the Competitive Local Exchange Carrier (CLEC Resale).
  • Lead contributor to writing the final report based on test results from Plain Old Telephone Service, Designed Service Level 2 (SL2), Non-Designed Service Level 1 (SL1), Digital Signal Level (DS1), Integrated Service Digital Network (ISDN), and xDSL lines. This report was migrated with other test reports for delivery to the Georgia Public Utilities Commission, and the Federal Communication Commission for review to granting BellSouth Long Distance service.

Confidential, Silver Spring, MD
Team Lead Consultant

  • Supervised 6 technical consultants. This included setting goals, performance evaluations, and mentoring.
  • Significant contributor in the development of a Web based Internet application using PRO*C Oracle for the National Science Foundation. The application serviced the public in gathering information about universities, which have a strong engineering and science programs.
  • Taught an introduction to UNIX course at the National Science Foundation to 8 Ph.D. government statisticians resulting in their use to efficiently gather information using the Web application for their research.

Confidential, Baltimore, MD
Senior Programmer

  • Led a technical team of four to design and develop the General Motors (GM) Vehicle Tracking Interface. The application was developed in an ANSI C, Oracle, and SCO UNIX platform. Received an award for excellence. CSX was the only carrier in the nation to have all 8 transactions operational during nationwide testing across all carriers who transported GM vehicles. The GM account brought in a 300 million dollar business.
  • Received an award for debugging a high complex application that prevented a string of 100 railcars from leaving the yard on time. Thus, resulting in a savings of over 1 million dollars.

Confidential, Rockville, MD

  • Led a technical team of two on the development and implementation of an 800 number service application for AT&T. This was developed in ANSI C cursors, Oracle, and UNIX System V platform.
  • Led functional team of four on the development of a logical and physical Sybase model using Clive Flinkelstein 12th normal form concept. Logical model was developed using JAD sessions and data model built to 5th normal form. Contributed to the document composed of the data model, functional decomposition, context diagram, and data flow diagrams. This deliverable was used to successfully implement an 800 number service product for MCI Corporation.
  • Managed/ Technical lead of 16 consultants for GTE Spacenet in the conversion effort with another satellite company merger. The required expertise required FORTRAN 77, HP3000/MPEX, and VAX VMS platforms.

Confidential, Suitland, MD
Mathematical Statistician

  • Significant contributor in a life cycle development and implementation of a cost analysis tracking system for field interviews in the 1990 Census.
  • Designed and developed time series, multiple regressions, and factor analysis models to monitor field interview performance. The data analysis was done using SPSS and MINTAB Statistical software packages.

Graduate Assistant, Mathematics Department

  • Taught two College Algebra courses each semester. Each class consisted of 45 students.
  • Gave out homework assignments, designed and developed quizzes, and examinations.
  • Had office hours while taking four graduate courses in each of the semesters.

Fluent in Spanish

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