SUMMARY:

• Unique mix of technical and analytical skills to decompose any business requirement into functional and technical specifications that can be easily understood by developers.
• Ability to understand any solution at technical depth to come up with testing strategy to validate every single aspect of the solution, starting from functional to non - functional and performance to integration.
• Experience in Requirements Elicitation, Requirements documentation (including but not limited to BRD, FRD, System Specifications, Test Plans, Test Cases) using MS Word, HP-QC, JIRA, TFS.etc.
• Experience in creating UML diagrams like Use Case, Process Flow, Class diagrams, Sequence diagrams, Collaboration diagrams and Activity diagrams using in MS Visio.
• Strong business analysis skills and front line leadership roles in SDLC, involved in various phases like Requirement gathering, Analysis/Design, Development and Testing, utilizing Agile, waterfall methodologies.
• Proficient experience in Manual Testing of GUI and functional aspects of the Web-based Applications on client server and mainframe environments on multiple levels of (SDLC) and Testing life Cycle (STLC).
• Extensive experience in Functional testing, Integration testing, Regression testing, GUI testing, back-end testing, Browser Compatibility testing, User Acceptance Testing.
• Familiarity of IT processes outside of development arena e.g. operations, system administration, production support etc.
• Hands on experience with Salesforce and SAP Sales and Distribution applications.
• Experience in handling multiple projects/work streams concurrently
• Ability to quickly adapt to client’s defect tracking, test management, requirements and documentation tools

TECHNICAL SKILLS:

Functional Testing Tools: RFT IBM, Selenium, Cucumber

Defect Tracking Tool: Bugzilla, Minitab, Jira, HP ALM

Languages: Scripting

Platforms: Windows (XP, Vista, Window7)

Other Tools: MS Office, Rational Suite

Platforms: SAP ECC, SAP S&D, Salesforce CRM

SDLC Methodologies: SCRUM, Agile, Waterfall, Kanban

PROFESSIONAL EXPERIENCE:

Confidential, Hanover, MD

Sr. BA /QA Analyst

Responsibilities:

• Worked with Users and SAP implementation team to document Epic and User Stories related to SAP migration, data exchange, UI and reporting
• Meetings facilitation: facilitating meetings including but not limited to Sprint Planning session, Daily scrum meetings, Product backlog grooming sessions, providing demos, presenting the business need, requirements as well as the suggestions.
• Requirements traceability and document management: managed documents and requirements using JIRA. Created filters and templates in JIRA to export the requirements into Word document or Excel document whenever required
• Used JIRA extensively for issues log management, Requirements Creation, traceability and management
• Presentations and demos: Presented high level deliverables, solution, and process flow to clients.
• Played the role of functional and integration tester to validate data exchange and migration stories Conducted various types of testing like Functionality Testing, Regression Testing, back end testing
• Created detailed integration test plan based on the implementation scope of each release
• Used JIRA to developed and validated different tasks like Test Strategy, Test Scenarios, Test Cases, defects.
• For UAT testing, identified and prioritized the test cases and developed job aid for new feature requests.
• Interacted with different business unit/stake holders and provided the UAT support
• Published weekly status report to stakeholders to report the progress of different workstreams

Environment: ASAP methodology, SAP ECC 6.0, MS Office, Jira, Confluence, MS Office

BA /QA Analyst

Responsibilities:

• Participated in initial requirement workshops and prepared high-level business case document and workflows for CRM module.
• Worked with the users to document Epic and User Stories for the CRM module
• Worked with scrum mater to carve out sprint cycle based on the velocity
• Participated in backlog grooming activities
• For the later part of the project, transition to testing role to conducted performance and integration testing. Developed test strategy to validate end-to-end workflow from Salesforce to custom applications at peak volume.
• Validated infrastructure and interface capacity by analyzing performance test results
• Owned defect management process to track and remediate key issues
• Provided user training and crested job aids

Environment: Salesforce, MS Office, Jira, Confluence, Selenium, Jenkins

Business Analyst SAP

Responsibilities:

• SAP sales and distribution Module implementation as-is, to-be study and documentation.
• Provided and analyzed question answers database to client for blue print preparation.
• In Realization worked on Base line configuration and final configuration.
• In the Final Preparation involved in unit testing, integration testing and final uat using real time data in Pre-Production.
• Configured organization structure, including sales organization, distribution channel, divisions, and sales offices and shipping point.
• Customized and creation of various sales document types, billing and invoice.
• Involved in Configuration of Master data field values for Customer master, and Customer material Info Record according to client requirement
• Configured Sales Document types, item categories, schedule line categories and sales return documents as per the requirement
• Configured Pricing procedures and related functionalities, account determinations
• Involved in Post go-live support activities.
• Prepared user manuals and provided end user training

Junior Business Analyst

Responsibilities:

• Worked as a functional resource on product development project.
• Looked after the requirements gathering, technical analysis and testing.
• Documented all the business, functional and technical requirements for the projects.
• Conducted research to understand the industry trends.
• Carried out JAD sessions and interviews to collect the user requirements for the development team.
• Assisted in developing the QA test plans for functional, integration and system testing.
• Performed user acceptance testing on the system.
• Functioned with the development team manager on product roadmap.

Environment: Rational Rose, Requisite Pro, MS-Office, Microsoft FrontPage, MS Excel, MS Access, Linux