SUMMARY

• Highly skilled and knowledgeable Business Analyst with 8+ years of experience in Banking, Financial, Healthcare and Retail industries.
• High level of expertise in all phases and methodologies of Software Development Life Cycle (SDLC) including Waterfall, Agile/Scrum and RUP.
• Extensive experience in Business Process Modeling using Visual modeling tools and UML Modeling like Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Process Work Flow Diagrams, Interaction Overview Diagrams, Timing Diagrams, and Class Diagrams.
• Expertise in creating project artifacts such as Business Requirements Document (BRD), Use Case Documentation, Requirements Traceability Matrix (RTM), Business Rules Spreadsheet (BRS), Functional Requirements Document (FRD), Data Mapping Document, Systems Requirements Specification (SRS), and GUI Mockup Screens.
• Excellence in Analysis, Design, Development, and Implementation of ETL and reporting components.
• Involvement in Data/Dimensional Modeling, Data Extraction/ Transformation/Loading (ETL), and Business Intelligence Reporting using Tableau.
• Coordinated with architects in various architectural designs like conceptual design and logical design.
• Proficient in conducting Requirement Gathering Sessions like Joint Application Development (JAD), Joint Requirement Planning (JRP) and Interviewing Stakeholders with superior organizational and presentation skills.
• Worked closely with Stakeholders, SMEs and Staff to understand and document Business, Functional and Software Requirements.
• Executed many projects from scratch to deployment phases across diverse domains.
• Skilled in conducting GAP Analysis, SWOT Analysis and Cost Benefit Analysis.

WORK EXPERIENCE

Sr. Business Analyst

Confidential, Seattle, WA

Responsibilities:

• Prepared Business Process Models that included modeling of all the activities of the business from the conceptual to procedural level.
• Facilitated business requirements gathering sessions with the client, and overlooked the creation of Use Cases/Activity Diagrams, Functional Specifications using Visio.
• Worked closely with the Project Manager to plan how the work can be broken down into logical components to facilitate focused and efficient requirements gathering.
• Conducted one - on-one meetings with the project SMEs to gather the requirements. Facilitated sessions with users and documented their changes in requests.
• Assisted Project Manager and provided regular project communications to the Project Manager and business areas.
• Used Requisite Pro to document requirements, associate change requests with requirements and connect requirements with Use Cases.
• Documented business workflows textually as well as in UML Diagrams (State Diagrams) using Integrated Methodology (IM), forwarded them to Stakeholders to review.
• Performed feasibility study and risk analysis to identify the critical requirements from the user's perspective.

Environment: Rational Requisite Pro, Windows XP, MS Word, MS Excel, MS Visio, MS Outlook.

Sr. Business Analyst

Confidential, San Diego, CA

Responsibilities:

• Identified processes and collected data from end-users and analysts for developing and documenting detailed business requirements.
• Conducted Use Case reviews and identified gaps in the existing system, which led to improvements and enhancements resulting in a more robust and functional website.
• Wrote Test Plans and Test Cases in accordance with the Business Requirements Document for test and production environments.
• Created the Requirements Traceability Matrix (RTM) using MS Excel and made updates to it along the course of the project.
• Worked with the Project Manager for various activities such as keeping track of Project Status, Deadlines, Environment Request, Implementation Readiness and Compliance Issues.
• Ensured Use Cases were consistent and covered all aspects of the Requirements Document.
• Maintained the Business Impact Analysis Template (BIAT) to analyze and document the effect of proposed changes to the project schedule and costs.
• Administered tracking issues that were detected and updated the status of existing issues based on daily review meetings with the development team.
• Identified and analyzed data requirements for teams at different sites and made sure that the required data was available in the testing environment.
• Assisted in Functional System Testing, Integration Testing and Regression Testing. Performed User Acceptance Test using the Test Cases before releasing the application.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the implementation of Rational Unified Process effort in different iterations and phases (Inception, Elaboration, Construction and Transition) of the SDLC.
• Validated the scripts to made sure they have been executed correctly and met the scenario description.
• Conducted daily project status meetings, QA review meeting, and System Test meetings to keep all members of the team in sync.

Environment: Windows 7, JAVA, MS Office Suite, Rational Rose, Crystal Reports, Requisite Pro, Clear Quest SQL, Oracle.

Business Analyst

Confidential, Mahwah, NJ

Responsibilities:

• Centralized Project Management and Business Analysis capabilities into one team to ensure consistency of IT processes and SDLC deliverables across all IT Solution Delivery teams.
• Functioned as a primary point of contact between IT and the leaders of each of the business units.
• Conducted JAD sessions, interviewed Subject Matter Expert (SMEs) and Stakeholders, asking detailed functionality aspects of business process.
• Performed GAP Analysis of business rules, business and system process flows, user administration, and requirements. Ensured Point of Sale (POS) PCI compliance requirements were met.
• Gathered and analyzed requirements, developed detailed Functional Designs and Test Cases in support of proposed projects and system enhancement requests.
• Developed Detailed Functional Designs for new business requirements. Prioritized and analyzed all business requests and coordinated user-acceptance testing.
• Prompted implementation of ITIL based nonfunctional Service Design Requirements.
• Facilitated QA Analyst with executing brand specific Test Cases to ensure all requirements were met before client release. Worked directly with developers and designers to ensure all requirements were met.

Environment: MS Access, MS Excel, MS Word, MS Project, Outlook, SharePoint, Oracle ATG, MS Visio, HP ALM.

Business Analyst

Confidential, Newark, NJ

Responsibilities:

• Created documentation on Business Requirements (BRD) using Visure Requirements Life Cycle Management tool.
• Prioritized the requirements and documented them according to the Requirement Traceability Matrix (RTM) using MS Excel.
• Performed analysis of data received from client for Data Mapping process which utilized the data files using XML.
• Developed System Requirement Specifications (SRS) concentrating more on the interfaces, mapping, business rules and the development of User Interface Layer.
• Involved in establishing standards and guidelines for business process modeling and the requirements specifications.
• Coordinated and conducted JAD sessions and meetings with stakeholders, business users, application SME’s, and the project manager in order to create the deliverables.
• Managed meetings between the clients, third party vendors, development teams and analysts to elicit the requirements.
• Developed Use Cases and Flow Models as a part of Use Case Analysis and Sequence Diagram Analysis based on the revenue cycle of the healthcare organization by using MS Visio.
• Performed GAP Impact Analysis of business rules, business and system process flows, user administration, and requirements.
• Worked with the UAT team, assigned as the UAT Lead Analyst.
• Developed Test Plans and created Test Cases and Test Templates and guidelines to be used by the QA team.
• Responsible for gathering and validating that all the test scripts have been successfully completed for the business areas assigned; reviewed and validated that the testing results indicated "pass" and approved by the business owner.
• Monitored the defects and facilitated in tracking them and resolving them via HP Application Life Cycle Management (HP ALM) by the testing folks.

Environment: UML, VMS, MS SQL Server 2000, Client Server, Web Server, SQL*PLUS, Oracle, RUP, EDW, Informatica Power Center 8.1, QTP, Visure Tool, HP ALM Tool.

Business Systems Analyst

Confidential, Detroit, MI

Responsibilities:

• Conducted brainstorming and JAD sessions with Stakeholders and End Users for requirement analysis and documented the same.
• Documented business requirements and communicated these requirements to the development team for the design and implementation of business solutions.
• Created EDI documents for EDI maps to generate requirement documents, and logical design documents for EDI transactions and code sets.
• Participated in Medicaid Management Information System (MMIS) on knowledge transfer in preparation for Implementation and Operation of the enhancement.
• Used UML during requirements gathering and created Use Case Models and Use Case Diagrams for the purpose of stakeholders in the project to help them understand the workflow of the system associated with the requirements.
• Worked on HIPAA ANSI X-12 EDI 837 transaction and version 5010 of this transaction.
• Performed GAP and Impact Analysis for ICD-10 codes implementation.
• Developed, implemented and executed test methodologies and plans to ensure software product quality as per the Rational Unified Process.
• Analyzed, coordinated, documented and managed project processes and procedures and its changes throughout the software development lifecycle.
• Involved in creating sample mappings for the conversion of EDI X12 transactions code sets version 4010 to 5010 and translation of ICD-9 codes into ICD-10 codes.
• Performed Requirements Analysis and Traceability using Quality Center and MS Word.
• Involved in writing Test Plans, defining Test Cases, Test Scenarios and data sets. Analyzed bugs and interacted with the development team in fixing the errors.
• Established questionnaires required for implementing and upgrading ICD-9 diagnosis codes to ICD-10 codes.
• Worked with Subject Matter Experts (SME), project team members (business and technical), to define technology application for the business and system requirements.
• Involved in analysis for the conversion of ICD-9 to ICD-10 and also worked with the Data management team for Data Mapping and Data Analysis.
• Created Gantt Charts and Project Charters, and followed the Software Development Life Cycle (SDLC) methodology to complete projects on time and within budget.
• Worked on developing the Business Requirements and Use Cases for Facets batch processes; automating the billing entity and commission process.
• Worked on the EDI 837 file load to Facets through MMS (Membership Maintenance sub-system) for provider billing claim.

Environment: SQL Server, Agile, MS Project, MS Access, MS Excel, MS Word, MS PowerPoint, Visio, Rational Clear Quest, Rational Requisite Pro.

Business Analyst

Confidential, New York, NY

Responsibilities:

• Conducted one-to-one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Assisted the Project Manager in setting realistic Project expectations and in evaluating the impact of changes in the organization and plans accordingly and conducted Project related presentations.
• Identified internal and external system requirements, design and configuration set-up.
• Developed strategic partnerships with the Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products, and Process.
• Created Test Data requirements and coordinated and communicated with data team to load required test data in the Test, QA, and UAT (User Acceptance Testing) regions.
• Designed and developed Project document templates based on SDLC methodology.
• Developed Business Requirement Document as well as High-Level Project Plan.
• Functioned as a primary liaison between the Business Line, Operations, and the Technical Areas throughout the Project Cycle.
• Developed Functional Specification Document and Supplementary Specification (Non-Functional) Document.
• Participated in the Logical and Physical Design sessions and developed Design Documents.
• Worked with developers to made sure that they understood the Use Cases.
• Designed and implemented basic SQL queries for QA Testing and Report/Data Validation.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
• Worked with Quality Control Teams to develop Test Plan and Test Cases.
• Developed User Manuals and Training Manuals as per Project Specifications and timelines.

Environment: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Visio, Windows XP, SQL, PLSQL, Agile, XML, VB, J2EE, ASP, Crystal Reports, Adobe Photoshop, Mercury Test Director, Win Runner, Load Runner.