PROFESSIONAL SUMMARY:

• Skilled IT professional with over 6+ years as a Business Analyst in the financial, insurance and telecommunication industries.
• Experience with the full SDLC and development methodologies like Agile, SCRUM and Waterfall. Expertise in broad range of technologies including business process tools, technical assessment tools, Data Warehouse Data Modeling and Design.
• Excellent Analytical skills to understand the business processes, functionality, requirements and to translate them to system requirement specifications.
• Well versed with User Stories in Agile testing along with proficiency in with UML and Use Cases. In - depth knowledge of creating Use Case, Activity, logical, component and deployment views with Rational tools.

TECHNICAL SKILLS

Database Systems: SQL Server 2012, MS Access 2013

Modeling Tools: MS Visio 2013, Rational Rose

Process Tools: Rational Rose Suite, Power BI, MS Office Suite- Strong Excel (VLOOKUP, Pivot Table, Dashboards)

Reporting Tools: Crystal Reports, SSRS, PowerBI

Operating System: Windows 7, 8

Testing Tools: HP Quality center 10.0

ETL Tools: SSIS, Informatica

Documenting Tools: SSRS, Documentum 2.0, DOORS

PROFESSIONAL EXPERIENCE:

Confidential, FL

Business System Analyst

Responsibilities:

• Interviewed Business Users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototypes of the overall system.
• Worked collaboratively with vendors (WEST Corporation, Replay Systems Inc., NICE Inform, and Motorola Solutions), professionals and experts in the fields of public safety technology, dispatch operations, law enforcement, and fire rescue to implement this new platform.
• Gathered requirements for the PowerMIS System, a Web-based application that is used to connect to servers at multiple Public Safety Answering Points (PSAPs) within Broward County where it extracts Power MIS data, and generates statistical reports for the E911 Operations.
• Focused primarily on documenting requirements for upgrading/implementing (both HW/SW) the VIPER 911 phone system and the Voice Recording System (VRS) for the Regional and Non-Regional PSAPs which were approaching end of support lifecycle.
• Analyzed data using MS office suite (especially Excel -  VLOOKUP and Pivot tables).
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation.
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management (Broward Sheriff, Plantation PD) to communicate effectively with them.
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, ER Diagrams and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Created interface requirements documents which became the baseline and standard for all data exchanges
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge. Involved with the Test planning, test development and test execution.

Environment:  SQL Server 2012, VIPER, Motorola Premier One CAD, XML, PowerBI, Windows 7, HTML, CSS, UML, UAT, MS Office 2013, SharePoint 2013, SSRS, PeopleSoft

Confidential, PA

Data Analyst

Responsibilities:

• Gathered analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
• Acted as a liaison with the company’s clients and translated their requirements into technical and business specs. Used Visio, Word and Excel to keep track of all the technical and business details presented to developers and clients.
• Performed Data mapping, logical data modeling, created ER diagrams and used SQL queries to filter data.
• Involved in project management using MS Project.
• Coordinated work with offshore teams to insure timely delivery of the models.
• Documented requirements associated change requests with requirements and connected requirements with Use cases.
• Created prototypes and wireframes to effectively communicate design ideas using Lucid Chart.
• Worked with Jira Software to track development & defects for review for the daily stand ups & project status between the Line of Business & Software Development Team
• Create technical design documentation for the data models, data flow control process, metadata management.
• Extensively involved in the modeling and development of Reporting Data Warehousing System.
• Assisted with design, build and testing of the metadata management.

Environment: Dundas, SQL Server 2012, SQL Data Tools 2012, Rational Suite, Jira, Lucid Chart, XML, Windows 10, Crystal Reports, Oracle, UML, UAT, MS Word 2013, MS Excel 2013, MS Visio 2013, SSIS, SSAS

Confidential, Richmond VA

Business/Data Analyst

 Responsibilities:

• Extensively involved in maintaining requirements traceability and communicating any changes to these requirements to different business groups and programmers.
• Conducted JAD sessions for requirements gathering, analysis and design of the system.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using rational tools.
• Responsible for writing detailed descriptions of user needs, program functions, and steps required for developing or modifying software programs using Rational Rose (UML).
• Prepared Functional Specification Documentation (FSD) and communicated these to the stakeholders.
• Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.
• Conducted Business Requirements, Functional and Technical meetings with Business groups.
• Performed technical analytics related to advanced data analysis, data mining, and source to target mapping.
• Assisted in executing the successful deployment and integration of the Metadata Hub repository across the entire business.

Environment: SQL Server 2008, Rational Suite, XML, Windows, Crystal Reports, UML, UAT, MS Office 2010

Confidential, NJ

Assistant Business Analyst

Responsibilities:

• Responsible in identifying the different benefits offered by the MISMO (Mortgage Industry Standards Maintenance Organization) standard and ones that can be leveraged in the current Loan Originating process and document in the BRD.
• Played key role in System Development Life Cycle Process consisting of: Design and Gap Analysis, Business Requirements, Systems Requirements.
• Used MS SharePoint for managing documents and for hosting websites which were used to access shared work spaces and documents.
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions and worked with SME’s in Europe, to finalize the layout of the new Work-flow diagram.

Environment: Agile Process, RUP, Documentum 2.0, Virtual Change Control system, Guidewire, MS- Visio, MS-Office, Windows, SQL.