Business Analyst Resume
Shelton, CT
PROFESSIONAL SUMMARY:
- 7 years of experience in Mainframes technology (CICS, VSAM, COBOL, JCL, Meta COBOL, IDMS, DB2) and in Quality Assurance Leader. As a Functional Analyst (Supply - chain and Finance) worked closely with Business teams and Development teams in drafting High-level and Low-level requirements.
- Extremely effective as a Team Leader in mentoring and orienting them towards the process and delivery.
- 4 years of Onsite experience (Rexel, USA), leading several Mainframe based development/enhancement projects. Also lead a QA team providing testing services for variety of applications like Oracle R12, Webservices, Web application, Business Intelligence and Mainframe based applications.
- Proven success in delivering projects. Won 2 Confidential ’s Valuable contribution awards and two client cash awards for the same.
- Proven capacity to work as a member of a diverse and geographically distributed team.
- Ardent in working as a team, won Confidential ’s Dream Team award for 4 consecutive years.
- As “Quality Assurance Leader” at onsite, QA team was awarded with a CSS (Customer Satisfaction Survey) rating ‘5’ (which stands as “Outstanding”) for all the 6 quarters.
- Undergone 3 months intensive IBM-Mainframe Training, from Confidential ( formerly Patni C omputer Systems Private Ltd. ), Mumbai on DB2, COBOL, CICS and JCL.
- Undergone training on Test Automation for E&U (Energy & Utility) and Other Industries on SAP using HP tools.
- Completed training on Privacy and Information Security.
- Attended Confidential ’s internal sessions on Patni PLUS Development, Maintenance and Test engineering Methodology.
- Due to personal reasons on a career break since September, 2013. Looking forward to restart working.
TECHNICAL SKILLS:
Language(s): SQL, COBOL, METACOBOL, JCL, CICS, C, C++
Database: IDMS, DB2, Oracle
Data access: VSAM
Operating Systems: Windows 2000, XP, 2007 MVS and Z/OS
Tools: Expediter, Intertest, File-Aid, OLQ, DMLO, File Manager, Changeman, Latitude, Informatica, PractiTest
PROFESSIONAL EXPERIENCE:
Business Analyst
Confidential, Shelton, CT
Skills: CICS, COBOL, JCL, VSAM, IDMS, SQL
Responsibilities:
- Requirement Gathering from Client and Client partners and translating them to functional specification.
- Presenting Project proposals to stakeholders.
- Providing Estimation in terms of cost and effort to Customer.
- Monitoring and sharing status of projects on weekly basis to all the stakeholders and IT Directors via e-mail, MoM of status meeting or MoT of status calls.
- Presenting the specifications to PMO execution leader.
- Working with 3rd Party Vendors in terms of negotiation and status.
- Getting the Project status from execution team during implementation phase.
- Guide users for UAT and track the status and maintain issues reported.
- Analyze customer requirements and develop a Task/Project in all financial domains including AP, AR, Tax, Inventory and Treasury.
- Monitor the Business Process and address to the techno-functional issues that may arise in the systems.
- Identify pain areas by talking to end users and analyze methods to eliminate or automate processes to benefit the customer.
- Performing FA-QA testing whenever required for projects to make sure nothing is missed in UAT and QA testing.
- Creating Business Reports requested by the users using both Mainframes and Business Object.
- Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.
- Created and modified SQL*Plus, PL/SQL and SQL*Loader scripts for data conversions.
- Write complex SQL queries for validating the data against different kinds of reports.
Quality Assurance Leader
Confidential, Shelton, CT
Responsibilities:
- Requirements and Analysis: Understanding the requirements of the client.
- Providing the QA estimate along with high level test scenarios.
- Interacting with the client on various forums to discuss the status of the project and queries/concerns if any.
- Leading the QA team operating in onshore-offshore model.
- Managing test cases in Practi-Test and Quality center
- Creating test Scenarios, test data and perform testing to verify that the actual result is meeting the expected one.
- Maintaining defects found during testing by managing the Defect tracker sheet and share with developers and related project managers.
- Perform DR Testing as scheduled, Performance Testing whenever required and UAT as part of projects.
- Testing Oracle SOA web services using SOAP UI and compare the response with the expected message.
- Maintaining SLA data and Cost tracker on monthly basis.
- Maintaining repository and track of all projects and RTS tickets in terms of service desk.
- Executing test cases and reporting the defects in form of defect tracker sheet.
- Maintaining CR Tracking sheet in daily basis to assign work to offshore.
- Coordinating with all vendors and other technicians during integration testing.
- Involved in extensive data validation and verification by writing complex SQL queries
Project Execution Leader PMO
Confidential, Shelton, CT
Skills: CICS, COBOL, JCL, VSAM, IDMS, SQL
Responsibilities:
- Providing technical solutions to client’s enhancement requests and translating them into technical specifications.
- Communicating the specifications to the offshore team and providing techno-functional know-how on the specifications.
- Ensure that the right product is developed and delivered to meet Company’s quality standard and contract requirements.
- Guide and monitor the Project Team to achieve project goals.
- Communicating the project/task status to Client.
- Utilizing the project management methodologies, systems and tools as defined by the organization.
- Work on multiple projects simultaneously based on ever changing priorities.
- Production releases and monitoring.
- Giving warranty support after successful release of the Project.
- Recommend new processes whenever required to improve quality, cost or on-time delivery.
- Giving transition to the support Team and provide supportive document.
- Worked on various projects like CASC Migration, Beacon Integration, EDM Migration, Stage and Ship Implementation, Marketing Report Creation, Oracle R12 Migration, Cost Adder Implementation, Invoice Print Vendor Change, HAZMAT Implementation, TM1 Implementation, BCPT Enhancement, Taxware Implementation, 5M Pricing Implementation and XPD2 Migration etc.
Offshore Group Leader
Confidential
Skills: CICS, COBOL, JCL, VSAM, IDMS, SQL
Responsibilities:
- Co-ordinate between Offshore and Onshore.
- Task allocation at offshore.
- Familiarizing new team members with SDLC and quality processes followed in the organization.
- Quality check of offshore deliverable.
- Responsible for the deliverable from Offshore to Onshore.
- Training sessions for Team Members on Functional/Technical Processes.
- Analyzing the defects found and the defect entries logged in Project Management System.
- Ensuring proper defect data capture and sharing of the associated learnings within the team in Defect Prevention Meetings.
- Discussion, Logging and Follow-up of Action Items and other preventive measures to avoid the re-occurrence of the defects.
- Working on critical tasks.
- Monitoring the Batch Cycle and fix abends so that system up time is maintained as in the client contract.
Programmer
Confidential
Skills: CICS, COBOL, JCL, VSAM, IDMS, SQL
Responsibilities:
- Analyzing the project and document the understanding to make sure that the requirement is clearly understood.
- Test Case Preparation with Test data and Expected test results covering all possible scenarios.
- Coding.
- Testing all scenarios prepared earlier.
- Documenting the project details with requirement, changes made, module details, Risks, learning, FAQ etc.
- Knowledge sharing sessions on learnings from complex tasks.
- Task Estimation and Impact analysis.
- Service Transition to support teams.
- Coordinating with onshore coordinator to share offshore status of projects.
- Providing STS (status tracking sheet) and TTS (Task tracking sheet) for all tasks in the project to entire team.
- Maintaining defects and fixing them when reported by QA team or after Peer-to-Peer review.
- Providing QA support and UAT support for all projects.
- Carrying out peer-to-peer quality check.